Note fondée sur 301 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bel endroit à découvrir si golfeur ou pêcheur
Publié le 9 août 2019 sur HotelsLavabo bouché, hôtel vide mais exilé dans un immeuble sombre sans possibilité de changer sauf pour 30$\nuit supp, personnel du golf club très sympa, pas très pro à l’hôtel sauf celui qui nous a enregistré et au resto mais restaurant pas cher et très bon, sauf pour le pdj, très moyen.
Wifi quasi impossible
Commentaires de Gestion de l’hôtel
9 août 2019 par lisa, Gestion de l’hôtel
Sorry we didn't get to move you to a lake view room. They are an increase in the price on those rooms vs the non- lake view. We do have wifi that may not be as good when more people are on it. Glad to hear you enjoyed the restaurant. Hope you all return to see us.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par lisa, Gestion de l’hôtel
Thank you for the 5 out of 5 we do hope you enjoyed your time with us. Hope to see you again
par un voyageur
Lake stay
Publié le 2 août 2024 sur HotelsThe restaurant was great, hotel staff called to let us know ahead time what time the restaurant closed, great environment
Commentaires de Gestion de l’hôtel
5 août 2024 par lisa, Gestion de l’hôtel
Thank you for the feedback. We are glad you enjoyed your time with us. Come back and see us for a future stay.
par un voyageur
Good place, Great deal
Publié le 31 juill. 2024 sur HotelsGreat property, rooms are modern, restaurant has decent choices
Commentaires de Gestion de l’hôtel
1 août 2024 par lisa, Gestion de l’hôtel
Thank you for your time to fill out the feedback. Have a great day and come back to see us.
par un voyageur
Beautiful place great stay
Publié le 29 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
1 août 2024 par lisa, Gestion de l’hôtel
Thank you for the feedback. Come back and see us again.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par lisa, Gestion de l’hôtel
Thanks for the 10 out of 10 we are glad to hear you enjoyed your time here. come back in the future to see us.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
The room was good and it had a great lake view. The room had a balcony w seating which was enjoyable to sit outside and see the lake. I was able to get the mini fridge I requested which made the stay even better to keep water and food cold. The place is pet friendly which is why I selected to go there. It had ample greenery for pet walking, and they had pet doggie bags for easy pick up and discard. I had brought my own doggie bags, but rate the location exceptional for pets. The swimming pool looked nice w several seating areas. They also had a kid play area, walking trails and a mini golf course next to the campground. The dining room was large, good staff and good food. I was disappointed that the did not have the buffet available during the week. I was told they usu have buffet avail only on weekends. They offered other activities, and a cave tour etc. The retail store is very limited with some tshirts, coffee cups etc. The room was quiet, flat screen Tv, had iron, ironing board and hair dryer. It was a nice 2 night getaway.
Commentaires de Gestion de l’hôtel
1 août 2024 par lisa, Gestion de l’hôtel
Thank you for the kind words. We are glad you were able to enjoy your time here, take in some lake views and we do hope that you will return in the future to see us. Thank you again for taking the time to do the feedback comments. you have a good day.
par un voyageur
Publié le 16 juill. 2024 sur Expedia
The view of the lake is wonderful and convenient dining at the lodge..
Commentaires de Gestion de l’hôtel
1 août 2024 par lisa, Gestion de l’hôtel
Glad to hear you enjoyed the lake view, we think it is pretty awesome view ourselves. Come back to see us here at Dale Hollow
par un voyageur
Publié le 12 juill. 2024 sur Expedia
It was so relaxing
Commentaires de Gestion de l’hôtel
1 août 2024 par lisa, Gestion de l’hôtel
It is always good when you can relax and enjoy. Thanks for staying with us. Come back and see us sometime.
par un voyageur de Middletown
Publié le 8 juill. 2024 sur Expedia
The staff at the front office were nice. However, they offered no information about the area, no information about their dining options, where the pool was located, the hours of the pool, etc.
We were very disappointed in our room. We were told there would be no housekeeping done the next day. The floors were really dirty. The reason why I know this is because I wore my slipper socks and when I got in the shower the next day they were filthy dirty. We were on the ground floor and we had crickets in our room. The tray that holds the plastic cups in the ice bucket was dirty. I don’t know when the last time it was wiped off. Luckily I brought Lysol wipes because I wiped down the TV remote, the bathroom sink, the Dresser, and the table etc. If the room was clean I wouldn’t have to do this.
Then I called the front desk and asked why we were not giving a small refrigerator. They told me my reservation did not include this. I asked them if there was anyway that I could get one and they told me that they would check into it and get back with me and they never called me back.
When we went swimming in the pool it was so dirty. The only thing that they did was check the chlorine level. There was no pool towels for us to use which we were told they would be there both nights. They need to hire someone that will vacuum out the pool every night. Especially how many people actually get in the pool.
In closing, we will not stay at a state resort again.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par lisa, Gestion de l’hôtel
Sorry to hear that you had a bad experience, thanks for the feedback information. I will pass this on to the park manager. Thanks again. .
