Note fondée sur 946 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 nov. 2024
Commentaires de Gestion de l’hôtel
16 nov. 2024 par Kevin, Gestion de l’hôtel
Dear April, thank you for taking the time to review your stay with us. I am happy to hear that we could accommodate you during your stay. I am pleased to hear you enjoyed your stay with us and we hope to see you again.
par un voyageur
Publié le 9 nov. 2024
Got stuck in a Snow storm and needed a last minute booking. Very accommodating, nice rooms with no adjoining room noise.
Commentaires de Gestion de l’hôtel
16 nov. 2024 par Kevin, Gestion de l’hôtel
Dear April, thank you for taking the time to review your stay with us. I am happy to hear that we could accommodate you during your stay. I am pleased to hear you enjoyed your stay with us and we hope to see you again.
par un voyageur
9:30 means 9:30
Publié le 22 août 2024 sur HotelsPlace was nice check In was simple and the service was awesome! Only down fall I would say is I spent $185 for the night and couldn’t even get a cup of coffee. I thought they said 6-10 for breakfast but it ended at 9:30, probably my mistake. But I go down to get breakfast for my kids around 9:20 or so and get cereal and orange juice, the lady cleaning glared at me and I said hello to no response. I get the food take it back to the room for my kids and go back for some coffee for my wife and myself to find the doors locked at 9:32. I ask the front desk worker if there is a place to get a cup of coffee to which she responded well looks like they locked it up already but I can go to town for some coffee. The coffee maker in the lobby was broke. I thought maybe I would get let me see if there is anymore left or I can knock to have her let you in, instead I got you can get some in town. For $185 I would think I would have had better service.
Commentaires de Gestion de l’hôtel
22 août 2024 par Kevin, Gestion de l’hôtel
Dear Donovan, thank you for taking the time to review your recent stay with us at the Best Western Plus in Burlington, CO. I am sorry to hear that you had a bad experience with the hotel and breakfast. Our breakfast hours do go from 6am to 9:30am every day. I can ensure you that once breakfast is closed, the coffee pots do come out into the hallway by the breakfast room. I will note your concerns so we can get this fixed and give you a better experience if you choose to come back and stay with us again.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Kevin, Gestion de l’hôtel
Dear Allison, thank you for taking the time to review your stay with us at the Best Western Plus in Burlington, CO. We appreciate your positive feedback and hope to see you again on your next trip through Burlington. Have a wonderful day.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Kevin, Gestion de l’hôtel
Dear Yolanda, thank you for taking the time to review your stay with us at the Best Western Plus in Burlington, Colorado. We appreciate you taking the time to review your stay with us and we hope to see you again on your next trip through Burlington. Have a wonderful day and safe travels to you.
par un voyageur
Publié le 13 août 2024 sur Expedia
Overall, a pretty convenient location for a nights stay (just off the freeway), but not too many dining options, and the breakfast was dry
Commentaires de Gestion de l’hôtel
13 août 2024 par Kevin, Gestion de l’hôtel
Dear Nishtha, thank you for taking the time to review your stay with us at the Best Western Plus in Burlington, CO. We appreciate your feedback. We hope the next time you come through Burlington we see you again. Have a wonderful day!
par un voyageur de Charlotte
Publié le 11 août 2024 sur Expedia
This BW was a cut above the regular BW. I was comfortable.
Commentaires de Gestion de l’hôtel
13 août 2024 par Kevin, Gestion de l’hôtel
Dear guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
The property was clean. The room was large but definitely needed to be updated. The breakfast was pretty mediocre. Even just some fresh fruit available would have been nice.
Commentaires de Gestion de l’hôtel
13 août 2024 par Kevin, Gestion de l’hôtel
Dear guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
par un voyageur de Cleveland
Publié le 8 août 2024 sur Expedia
Unorganized
Commentaires de Gestion de l’hôtel
10 août 2024 par Maulin, Gestion de l’hôtel
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Sincerely,MaulinManagerBest Western Plus Carousel Inn & Suites
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par Maulin, Gestion de l’hôtel
Dear guest,Thank You for your feedback. We are glad that you enjoyed your stay.
