Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,3 Service et personnel
2,4 Confort de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
26 déc. 2023 par The Owners, Gestion de l’hôtel
Thanks! Come stay with us again!
par un voyageur
My personal hell loop
Publié le 11 nov. 2023 sur HotelsThis hotel is a fever dream. I wake up in cold sweats just thinking of the horrors that awaited me in that room. The bathroom door looked like it had been gnawed away at the bottom. The vent in the bathroom was coming off the wall and the whole place smelled like cheap cleaner. I don’t know if this was a swinger’s paradise at one time or a bastardized version of a resort, but this is one of the worst places I’ve stayed in my entire life the only redeeming part was Kara, Kara was a shining light in the darkness of the abyss. She was the sweetest and friendliest of all the staff. Kara deserves a promotion or at the very least a raise
Commentaires de Gestion de l’hôtel
12 nov. 2023 par The Owners, Gestion de l’hôtel
We’re sorry you didn’t like it. Kara is awesome and we are in the process of rennovating this place which was very neglected prior to our buying. Try us again, once we are a little closer to the finish line
par un voyageur
Publié le 25 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 oct. 2023 par The owners, Gestion de l’hôtel
Hard to respond without a specific ccomplaibt
par un voyageur
Rough Place
Publié le 26 sept. 2023 sur HotelsToilet rocked and leaked from the wax ring, temp of room was stuck at 85 but temp of room was 62. No ice maker on site. Hotel was worn out. Pretty rough place
Commentaires de Gestion de l’hôtel
27 sept. 2023 par Management, Gestion de l’hôtel
Thank you for your review. We take pride in offering our guests a great place to stay and I apologize you felt we did not meet those expectations. We are currently renovating our guest rooms and public space. I am sorry you had an issue with your room, I wish we would have known about it while you were here as we could have fixed it or moved you rooms. Our ice machine is on the first floor located in the guest laundry room. I would like to fix the issues in your room for our next guest. Please reach out directly to us so we can identify your room number. Once again thank you for your feedback and we hope you consider staying with us again soon.
par un voyageur
Publié le 12 sept. 2023
Had a blast. The hotel had everything we needed and was around everything too
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Management, Gestion de l’hôtel
Thank you for your review. We are glad to hear you enjoyed your stay. We look forward to your next stay with us!
par un voyageur
Publié le 4 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2023 par Management, Gestion de l’hôtel
There was not any feedback from you regarding your stay other than a 4 out of 10. We are in the process of renovating our rooms and public space. If you would like to discuss your stay in more detail we definitely encourage you to reach out to us. Thank you and we hope to hear from you soon.
par un voyageur
Publié le 23 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2023 par Owners, Gestion de l’hôtel
Thanks! come stay with us again as we improve the property
par un voyageur
Publié le 22 août 2023 sur Expedia
Being remodeled, but the room we stayed in was an old room. We're not fussy, but was no bueno.
Commentaires de Gestion de l’hôtel
12 sept. 2023 par m, Gestion de l’hôtel
Thank you for your review. As you mentioned we are currently renovating rooms and soon the public space. I am not sure what room you stayed in and I apologize you felt we did not meet your expectations. We hope that you will visit us again once our renovations are complete. Again, thank you for your feedback and we hope to see you again soon.
par un voyageur de Davenport
Publié le 7 août 2023 sur Expedia
The king size bed was super comfy! They’re in the middle of updating, bet it’ll look great when done. The atrium (pool area) was nice. Love that they have 0 depth for kids. The pool toys are a plus. Love the Louisiana style theme in the hotel. More options and an updated breakfast area would be nice.
Commentaires de Gestion de l’hôtel
7 août 2023 par The Owners, Gestion de l’hôtel
Thanks for the kind words. Believe it or not, we provide a bunch more breakfast than Wyndham requires. We are adding a protein option and, soon, fruit and yogurt.We hope you'll will stay with us again as we make this place awesome.
par un voyageur
Publié le 3 août 2023 sur Expedia
Tried 3 rooms, all filthy!! And not one had hot running water. They've been working on it literally for months (2 try staying here). WILL NOT BE BACK! HIGHLY DISSATISFIED THAT I COULDN'T TAKE A SHOWER THERE!!!!
Commentaires de Gestion de l’hôtel
3 août 2023 par The Owners, Gestion de l’hôtel
I am sorry that the hot water went out. while you were here. We discovered, post your stay, that not one, but two of our instant hot water heaters AND the hot water holding tank pump and motor died. The housekeeping we addressed and will continue to address. Taking a hotel from the major state of neglect we got it in in April to where it is now, has been work. We will continue to invest until the property gets back to its glory and prominence it once had. Give us a bit and come try us again.
