Note fondée sur 917 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 avr. 2024 par Manager, Gestion de l’hôtel
Hello Ali, We appreciate you choosing our hotel for your stay. If you have any feedback to help improve your experience next time, please reach out to us directly. We look forward to welcoming you back for a better stay in the future.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Manager, Gestion de l’hôtel
Hello Gregory,We are delighted to hear that you had a fantastic experience with us! We appreciate your kind words and look forward to welcoming you back in the future.
par un voyageur de Las Vegas
Publié le 13 août 2024 sur Expedia
Location
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Kepeng,We appreciate your feedback regarding the hotel's location. Please feel free to reach out to our management team with any further comments or concerns you may have.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Rodney,We're sorry to hear you didn't fully enjoy your experience with us. If there's anything specific you'd like to share to help us improve, please don't hesitate to reach out to us directly. We value your input and hope to welcome you back for a better stay soon.
par un voyageur
Nightmare Stay
Publié le 6 août 2024 sur HotelsThis was, by far the most horrible business stay I had this year. To start, they called me on the way to the hotel to tell me that they was canceling my room 2 hours prior to check in. I provided a credit card over the phone and still, when I got to the property the front desk lady was canceling my room. Mind you, I was there ahead of checking time. The front desk lady was nasty, rude and embarrassing us in front of other desk.
When we finally got to the room, it was destroyed, the bat top shower floor all full of hairs, nothing was clean.
We end up leaving a day early because of the horrific experience.
I rather stay on a cardboard house under a bridge than these filthy germ palace.
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Fermin, We're sorry to hear about your disappointing experience. We encourage guests to verify their reservations to prevent any misunderstandings. It's important to us that all interactions with our staff are courteous and professional. Your feedback regarding cleanliness will be shared with our team for further review. We regret if your stay did not meet expectations and hope you may consider sharing further details with management for their awareness and improvement.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
On first floor a little to noisy in the morning.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Manager, Gestion de l’hôtel
Hello Ronald, We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our guests' overall experience. Please feel free to reach out to our management team directly to address any concerns you may have. Thank you for choosing to stay with us.
par un voyageur
Good enough
Publié le 26 juill. 2024 sur HotelsOnly complaints were that the building needed a few updates. Neighborhood was a bit sketchy but the interior was locked up good and tight. Room was comfy. Bed was great. No towels in room but office had plenty. Breakfast was ok.no bread … no doughnuts, and no danishes. Weird. I had oatmeal
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and are pleased to hear you found your room comfortable with a great bed. It's great to know our security measures gave you peace of mind. Please note that we will share your comments about the updates needed with our management team for review. Thank you for choosing to stay with us.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Stacy,We are thrilled to hear that you had a fantastic experience with us! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Would not recommend sketchy
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Manager, Gestion de l’hôtel
Hello Andre, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We take all comments seriously and will address this issue with our team accordingly. If you have any further concerns, please don't hesitate to contact our management team directly.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Manager, Gestion de l’hôtel
Hello Shawn,We're thrilled to hear you had a flawless experience with us! Our team looks forward to welcoming you back soon for another fantastic stay.
