Note fondée sur 686 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 juin 2023 sur Expedia
Super hôtel. Excellent petit déjeuner. Personnel sympathique. Bravo !
Commentaires de Gestion de l’hôtel
11 juin 2023 par Manager, Gestion de l’hôtel
THANK YOU FOR STAYING WITH US AND GIVING US FEEDBACK GREATLY APPRECIATE IT
par un voyageur
Clean room but still a motel
Publié le 10 sept. 2019 sur HotelsThe room, towers and bed sheets were really clean. The breakfast was minimal. It is too expensive for a motel.
Commentaires de Gestion de l’hôtel
12 sept. 2019 par Manager , Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Bad value for money
Publié le 8 juin 2019 sur HotelsMotel propre mais chambres exiguës avec un cabinet de toilette ridicule. Petit déjeuner absolument déplorable, servi dans le hall d’entrée, minuscule, même pas de salle dédiée...quant au prix, exorbitant au regard de toutes ces insuffisances...
par un voyageur
Publié le 8 août 2024 sur Expedia
This hotel's front desk CLOSES AT 10PM and you CAN NOT CHECK IN AFTER 10 PM.
I got surprised by this when arriving late at night / early morning. I tried calling the hotel over seven times, starting at 9 PM, to make sure the late check-in wouldn't be a problem, and they never answered the phone.
Expedia has a note that the hotel office closes at 10 PM, but that's in small print hidden behind a link titled something like "check-in policies". I've stayed at, at this point, hundreds of hotels -- it's not uncommon for an office to close at a late hour, but usually there's a phone number posted that you can call for late check-in. At this hotel, if you arrive past 10 PM, you're S-O-L.
I started making calls from their lobby and I guess that got someone out of bed, who was able to get me checked in. I genuinely regret that I interrupted their sleep. I would have avoided that had anyone answered a phone call, or Expedia posted a more prominent note that there is NO CHECK-IN AFTER 10 PM.
Aside from all that: the room itself was clean and had plenty of space, everything appeared to be in good working condition, it's located in a small town and appears to be well maintained. If not for the check-in snafu, I would've been pretty happy with the stay.
Commentaires de Gestion de l’hôtel
10 août 2024 par manager, Gestion de l’hôtel
Dear Rob, Thank you for taking the time out of your day to give us a review on your recent stay with us. We would like to apologize about your check in process, our office hours are from 7am-10pm. If guest need to check in after hours we do have someone on property 24 hr. this person is on shift 24 hrs we apologize they where sleep when you arrived at 3:40 am. We do have a door bell on the side of our window for late night guest to ring for service. We been so busy with the phone ring we try and get to phone in between checking in other guest, please understand this is not a normal issue. We appreciate you taking the time to express your thoughts and concerns. We hope you would give us another chance when ever back in our town to make this up to you! Thank you once again! Safe travels.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par manager, Gestion de l’hôtel
Dear Garrett, we are happy you enjoyed your stay. We look forward to seeing you in the future. Have a safe travels. Thank you!
par un voyageur
Publié le 28 juill. 2024 sur Expedia
It was convenient. The price seemed a little high. Staff seemed nice. Breakfast needs improvement on quality and variety.
Commentaires de Gestion de l’hôtel
7 août 2024 par manager, Gestion de l’hôtel
Dear Valued Customer, We greatly appreciate you staying with us and giving your review. Have safe travels
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Quiet
Commentaires de Gestion de l’hôtel
7 août 2024 par manager, Gestion de l’hôtel
Wayne, thank you for giving us feedback on your recent stay with us, we greatly appreciate it!
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 juill. 2024 par manager, Gestion de l’hôtel
Dear John, thank you for taking the time for your feedback have safe travels.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Clean, decent, convenient place to stop for the night on our road trip.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par manager, Gestion de l’hôtel
Diana, thank you so much for staying with us and giving your feedback we greatly appreciate it. Have safe travels
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par manager, Gestion de l’hôtel
Dear Jeff, thank you for taking the time to give us your feedback we greatly appreciate it. Look forward to seeing you in the future. safe travels
