Note fondée sur 379 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A éviter sans aucun doute !
Publié le 5 juin 2022 sur HotelsA notre arrivée, l'accueil était fermé à clé. Après 10 mn, un homme qui nétait pas l'opérateur de service, nous a donné les clés de la chambre par une petite fenêtre sur le côté (comme aux clients suivants). Aucun check-in réel.
Dans la chambre, pas de table de chevet sur un côté, wifi quasi nul (le code a du être obtenu plus tard). Pas de machine à café disponible. Pas de petit-déj dispo.
Hôtel à éviter vu son prix (113 $).
Commentaires de Gestion de l’hôtel
11 juin 2022 par Simon, Gestion de l’hôtel
Hi, Jacques! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The staff were extremely friendly! She helped us find a spot to park our UHaul Sind they didn’t have truck parking and gave us a little welcome card with information. They do allow pets with a grass area a small walk from the motel. We got there at 7 on a Sunday so most places were closed or close to closing, but they do have a good amount of restaurants and cafes! There is a Safeway an 11min walk from the motel however so we just got food there! They have a microwave and a fridge in the motel rooms! The room was a little small but very nice, with a pretty painting on the wall behind the bed! Overall, I highly recommend!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your experience with us. We are delighted to hear that our staff provided you with exceptional service and assisted you in finding a spot for your UHaul. It's always our goal to go above and beyond for our guests.
We're glad to know that you found the welcome card helpful and that we offer pet-friendly accommodations with a grass area nearby. Additionally, we appreciate your feedback about the availability of restaurants and cafes in the vicinity, and we're pleased to hear that you found a convenient option at Safeway.
Having a microwave and a fridge in our motel rooms is one of the ways we strive to provide a comfortable stay for our guests. We apologize if the room size was not entirely to your liking, but we hope the beautiful painting behind the bed added to your overall experience.
Thank you for recommending us. If you need any further assistance or have any additional feedback, please feel free to contact us at guestsupport.na@oyorooms.com. We look forward to welcoming you back soon.
Warm regards,
Team OYO
par un voyageur
Publié le 27 sept. 2024
Everything! Staff was shabby, no working smoke alarm, nasrt moldy shower, filthy carpets, very outdated furnishings, paint, heaters, AC, looked like a drug house! Should be shut down
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We apologize for the unsatisfactory experience you had during your stay. This is certainly not the level of service we aim to provide. We have noted your concerns about the staff, smoke alarm, shower, carpets, and furnishings, and we will take immediate action to rectify these issues.
We sincerely apologize for any inconvenience caused, and we assure you that this is not reflective of the high standards we strive to maintain.
If there is anything more we can do to assist you, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 22 sept. 2024 sur Hotels
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Area outside was a mess. Room was clean but cobbled up. No switch plates on electric outlets, dog poop everywhere
in the parking lot. Mice had chewed through the plastic cups. I wouldn't even slow down next time through the area.
par un voyageur de Wilsall
Publié le 9 sept. 2024 sur Expedia
Old, rooms were SMALL.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The manager herself was very helpful. But the motel itself is old, under partial construction with debris and old furniture left outside, and very dated inside. Clean inside .Highly overpriced on some sites and actually rather shocking in its condition.Stay someplace else if you can. A real dump.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Harrison, Gestion de l’hôtel
Hi, James! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
par un voyageur de Pilot Hill
Publié le 8 sept. 2024 sur Expedia
Tv didn't work.
Extremely old. Would never stay there again.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Expedia and Silver Spur must not want repeat customers, as the hotel was sub-standard, and it's hard to believe that anyone, especially Expedia would refer anyone to such a run down crappy place. Standards, standard, standards, cannot say it enough, obviously Expedia has none.
