Note fondée sur 99 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Sejour normal rien a preciser
par un voyageur
Publié le 13 avr. 2022 sur Expedia
Personnel à l’écoute, gentil.
Le seul point négatif des travaux au marteau piqueur qui nous on réveiller dans notre sommeil, très déçu de cela. Nous avions ni été prévenu par l’hôtel, ni par expédia.
J’ai trouver cela très très très désagréable!!!
Si pas de travaux je recommande l’hôtel .
par un voyageur
Publié le 18 mars 2022 sur Hotels
par un voyageur
Très bel établissement
Publié le 19 oct. 2020 sur HotelsUn accueil impeccable à la réception. Une très belle chambre, bien équipée, propre, avec une literie très confortable. La piscine est très agrable aussi. Difficile de reprocher quoi que ce soit à cet hôtel, surtout au prix proposé. Un regret : la fermeture temporaire du restaurant, même s'il existe d'autres options de restauration. A part ça, tout est parfait !
Commentaires de Gestion de l’hôtel
20 oct. 2020 par Baia Bursa Guest Relations Team, Gestion de l’hôtel
Dear Mr. Cedric. We thank you from the bottom of our hearts for your encouraging words. They are especially very valuable in these times. Our restaurant is open for lunch and dinner yet closes early for dinner due to Corona measures in Bursa. We look forward to seeing you with us soon and in the meantime, please accept our wishes of health and prosperity. Regards.
par un voyageur
Publié le 21 déc. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 déc. 2019 par Baia Bursa Guest Relations Team, Gestion de l’hôtel
Dear Mr. Mario. Thank you for taking the time to review us. Your feedback is what motivates us the most. We are looking forward to seeing you in Bursa soon. Kind regards. Guest Relations Team.
par un voyageur
None da 5 stelle max 3/4
Publié le 3 oct. 2019 sur HotelsLe stanze molto rumorose il cibo il cibo in Restorante molto scadente
Letto scomodo
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Baia Bursa Guest Relations Team, Gestion de l’hôtel
Dear Mr. Abderrahim,
We are very sorry that your stay with us was not a comfortable one.
Rest assured that your feedback will be taken into account and contribute to our improvement efforts. Your taking the time to let us know is very highly appreciated. On behalf of our team, I would like to ask you to come back and stay with us again. We are looking forward to the opportunity to make amends and win back your valuable patronage. Kind regards. Baia Bursa Team
par un voyageur
Pas mal
Publié le 3 janv. 2019 sur HotelsJ'ai passé 3 nuits dans cet hôtel. Ce dernier est propre et à proximité de quelques commerces et restaurants mais un peu loin du centre ville. Le personnel n'est pas très accueillant. On a limite l'impression qu'on les gênes surtout quand vous ne parlez pas le turc.
Commentaires de Gestion de l’hôtel
5 janv. 2019 par Özgür ÇİLİNGİR, Gestion de l’hôtel
THANK YOU FOR YOUR POSİTİVE FEEDBACK.HAVE A GREAT DAY.
par un voyageur
Daha iyi olabilir ?
Publié le 29 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
21 nov. 2024 par Satış ve Pazarlama Müdürü, Gestion de l’hôtel
Merhaba Mümün Bey,Baia Bursa Otelde konaklamanız boyunca yaşamış olduğunuz deneyimleri, vakit ayırıp değerlendirdiğiniz için teşekkür ederizOlumlu değerlendirmeniz için teşekkür eder, hizmet standardımızı her zaman geliştirmeye devam ettiğimizi bildirmek isteriz. Bu doğrultuda yapmış olduğunuz puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz.Saygılarımla,Süreyya Eken
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Carpet was very dirty in our room, outside the room in hall ways also stained carpets.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Satış ve Pazarlama Müdürü, Gestion de l’hôtel
Dear Jahongır Boynazarov,We would like to thank you for taking the time to write to us regarding your less than enjoyable experience at the Baia Bursa Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay with us, we do take each and every Guest/s comments very seriously and we can assure that the appropriate measure have been in place in order to avoid a re-occurrence of this sort.We do hope that we will be in a position to Welcome you back at the Baia Bursa Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Süreyya EKENSales & Marketing Manager
par un voyageur
Die Zimmer sind sehr alt und schlecht gepflegt
Publié le 15 sept. 2024 sur HotelsCommentaires de Gestion de l’hôtel
18 sept. 2024 par Satış ve Pazarlama Müdürü, Gestion de l’hôtel
Dear Mümün,We would like to thank you for taking the time to write to us regarding your experience at the Baia Bursa Hotel.We are extremely pleased to know that you enjoyed you stay with us as well as the services received in our Housekeeping Department or received from Baia Hotel BursaYour comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future.Kind Regards,Süreyya EkenSales & Marketing Manager
