Ratings based on 258 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 25, 2024 on Hotels
Comment from Hotel Management
Sep. 25, 2024 by ERDAL KAYA GM, Hotel Management
Merhaba Levent Bey;Sizi otelimizde ağırlamış olmaktan mutluluk duyduk.Yapmış olduğunuz olumlu değerlendirmeniz için teşekkür ederiz.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle.Erdal KAYAGm
by A traveller
Best hotel experience
Posted Aug. 4, 2024 on HotelsIt was one of the best stay we had anywhere in the world. The staff was extremely courteous, friendly and helpful. SPA is the best experience. Hotel takes care of you from the point you park your car in front of hotel till you leave.
Comment from Hotel Management
Aug. 5, 2024 by ERDAL KAYA GM, Hotel Management
Dear Ahmad,We would like to thank your for your stay at Marigold Thermal&Spa Hotel Bursa .We are so pleased to read you enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comfort is so important to us and we are happy to see that we have met your expectations during your stay. Your comments have been shared with our dedicated team members.SincerelyErdal KAYAGeneral Manager
by A traveller
Posted Jul. 10, 2024 on Expedia
I like the cleanness,
i like the spa
Area close to shopping area.
I didn't like that the staff don't speak minimum English and they got frustrated when not understanding.
I didn't like the staff of spa overlooking guest all the time and being strict on every rule specially with kids.
Comment from Hotel Management
Jul. 10, 2024 by ERDAL KAYA GM, Hotel Management
Dear Mr.Abrar, Thank you for choosing Marigold Thermal&Spa for your stay and sharing your valuable opinions, which are important to us. We evaluate all the opinions of our valued guests with sensitivity. We would like to express our regret for the disappointment you have experienced. We hope to exceed your expectations in the future. We will be happy to welcome you again with our understanding of service.With love
by A traveller
Posted Jun. 15, 2024 on Expedia
Wonderful service by the staff!
Comment from Hotel Management
Jun. 20, 2024 by ERDAL KAYA GM, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Erdal KAYAGm
by A traveller
Posted May 23, 2024 on Hotels
Comment from Hotel Management
May 24, 2024 by Erdal Kaya GM, Hotel Management
Dear Guest,Thank you very much for sharing your opinions and rating us.We hope to welcome you again as soon as possible,Kind regardsErdal KAYAGm
by A traveller from st johns
Posted Apr. 27, 2024 on Expedia
This is perhaps the nicest hotel that i have ever stayed at in all my travels.
The staff are first rate friendly and helpful.
The hotel is emaculate and the facilities like the thermal pool and spa are just so relaxing you could not wish for a better experience.
If you chose to stay at this hotel you cannot go wrong, you made an excellent choice.
Comment from Hotel Management
Apr. 29, 2024 by Erdal Kaya Gm, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to wel
by A traveller
Posted Mar. 18, 2024 on Hotels
Comment from Hotel Management
Mar. 18, 2024 by Erdal Kaya Gm, Hotel Management
Merhaba Ramazan Bey;Sizi otelimizde ağırlamış olmaktan mutluluk duyduk.Yapmış olduğunuz olumlu değerlendirmeniz için teşekkür ederiz.Siz değerli misafirlerimizi tekrar otelimizde ağırlamaktan mutluluk duyacağız.Sevgilerimizle.Erdal KAYAGeneral Manager
by A traveller
Posted Dec. 29, 2023 on Hotels
The Spa was very nice the reception staff were very friendly specially Mr Rohan and very helpful breakfast was average needs improvement not a lot of varieties Parking space limited and the bath Robes were old otherwise everything else was nice
Comment from Hotel Management
Dec. 29, 2023 by General Manager Erdal Kaya, Hotel Management
Dear ,MsaudWe would like to thank your for your stay at Marigold Thermal&Spa Hotel Bursa .We are so pleased to read you enjoyed every moment of your stay. It was a pleasure to welcome you as a guest. Your comfort is so important to us and we are happy to see that we have met your expectations during your stay. Your comments have been shared with our dedicated team members.SincerelyErdal KAYADeputy General Manager
by A traveller
Posted Nov. 27, 2023 on Expedia
Nice atmosphere
Comment from Hotel Management
Dec. 1, 2023 by Deputy General Manager Erdal Kaya, Hotel Management
Dear Guest,Thank you very much for taking time to share your feedback with us and for choosing Marigold Thermal&Spa Hotel for your stay in Bursa. We are happy to hear your positive feedback about our hotel.We hope to welcome you again in the nearest future.Warm Regards,Erdal KAYADeputy General Manager
by A traveller
Very good hotel
Posted Sep. 26, 2023 on HotelsEverything is great, the only 2 things which I did not like are that , the location is far from tourism attractions and shopping malls, and the A/C system of the rooms was smelly. All other things such as staff, cleanness, breakfast, facilities are perfect and satisfy me. Thanks for every thing
Comment from Hotel Management
Sep. 27, 2023 by Deputy General Manager Erdal Kaya, Hotel Management
Dear Guest Jezaa ;Thank you for taking the time to tell us about your experience at the Marigold Thermal&Spa Hotel Bursa. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
