Note fondée sur 161 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2023 par Kamil ERKILINÇOĞLU, Gestion de l’hôtel
Dear Abdulsamet,First of all, we would like to thank you for your kind attention and valuable rating. We are so sorry that we didn't meet your expectations. We pay attention to your comments and we will solve the problems which you mensioned, as soon as possible.We would like to state that we will be happy to host you again.Kind Regards,Kamil ErkılınçoğluHotel Manager
par un voyageur
Publié le 26 mai 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2023 par Kamil ERKILINÇOĞLU, Gestion de l’hôtel
Dear Francoise,Dear First of all, we would like to thank you for your kind attention and valuable rating. We are so sorry that we didn't meet your expectations. We pay attention to your comments and we will solve the problems which you mensioned, as soon as possible.We would like to state that we will be happy to host you again.Kind Regards,Kamil ErkılınçoğluHotel Manager
par un voyageur
Publié le 13 mars 2020 sur Hotels
par un voyageur
Ok but not the best for Ramada group
Publié le 13 févr. 2019 sur HotelsThe hotel is good, quite place, good room, but the service is not appropriate, the breakfast is poor, and the spa is not really clean... I fully not recommend you to go in the water!
par un voyageur
Publié le 25 juill. 2024 sur Expedia
Food option was poor somehow
par un voyageur
Publié le 21 juill. 2024 sur Hotels
par un voyageur
Publié le 18 juill. 2024 sur Hotels
par un voyageur
Publié le 15 juill. 2024 sur Expedia
This property was well built with elevators and is very appealing overall, and in a great location that is accessible and has AC which was a blessing. Hotel is quiet which we loved since Bursa can get hot and busy. Parking is free and space is fantastic and location is close to mall and such. Over all, hotel is clean but it’s definitely not brand new for a Ramada chain hotel but it’s better than most in the area in my opinion. The front end staff are incredibly kind and hospital and we’re literally the highlight of our almost two week stay. They are so welcoming and just overly respectful and kind. However, food was not very good. Even Turkish food (mantı) was mediocre. Breakfast is okay (no Turkish dishes really) and the floors in the rooms were rarely cleaned and sheets weren’t changed in over a week despite reaching out to front desk. The spa was nice but they took our towels off the chairs in the middle of it since kids came and were super disrespectful. Again, the staff was super kind and accommodating though. Would recommend, just need to be vocal.
par un voyageur
Publié le 7 juill. 2024 sur Hotels
par un voyageur
Publié le 6 juill. 2024 sur Hotels
