Note fondée sur 592 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
95 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très bon séjour en famille

Publié le 22 avr. 2024 sur Hotels
Tout ce qu'on attend d'un Sheraton
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Sheraton Bursa Hotel, Gestion de l’hôtel
Dear Valuable Guest,Thank you very much for your kind rating. We are proud to know that you enjoyed our professional staff, and facilities and thank you for your constructive comments. We would love to welcome you back in the nearest future to share more warm memories.With Kind Regards,Guest RelationsSheraton Bursa Hotel
4 sur 5
par un voyageur

Publié le 29 févr. 2024 sur Hotels
Le personnel au téléphone n était pas sympa
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Sheraton Bursa Hotel, Gestion de l’hôtel
Dear Mohammed,Thank you for choosing to stay at the Sheraton Bursa Hotel and providing your honest feedback .Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations about services. As a teachable moment, we have shared your feedback about our service team members to ensure the necessary guidelines are in place to prevent the view from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bursa.Best Regards,
5 sur 5
par un voyageur

Publié le 4 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 janv. 2023 par Sheraton Bursa Hotel FO Team, Gestion de l’hôtel
Sayın Nihat bey,Öncelikle Sheraton Bursa Hotel’ de konakladığınız için teşekkür ederiz.Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim, konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,
1 sur 5
par un voyageur

Publié le 16 sept. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2022 par Shearton Bursa Hotel, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. While I’m dissatisfied to hear you did not enjoy your stay.If you want to share details for your experiences please do not hesitate to contact us Sincerely,Sheraton Bursa Hotel
5 sur 5
par un voyageur

Personel 10 numara. Bravo IK.

Publié le 4 mars 2022 sur Hotels
L'atout de l'hotel était la qualité et la gentillesse du personel - "Hotelin artisi personelin kalitesi ve nezaketi idi". Tesekkurler
Commentaires de Gestion de l’hôtel
4 mars 2022 par Yasin ÖZCAN Sheraton Bursa Hotel FO, Gestion de l’hôtel
Sayın İhsan OSMAN bey, Sheraton Bursa Hotel ziyaretiniz ve değerlendirmeniz için teşekkür ederiz. Otelimizdeki deneyiminizden tam anlamda memnun kaldığınızı bilmek bizleri çok mutlu etti. Avantajlı lokasyonumuzu, sunduğumuz lezzetli yemek seçeneklerimizi ve üstün hizmet kalitemizi tecrübe ettiğiniz için tekrar teşekkür eder, sizleri en yakın gelecekte yeniden Sheraton Bursa Hotelimizde ağırlayabilmeyi dileriz. Saygılarımızla
5 sur 5
par un voyageur

Superbe

Publié le 9 nov. 2021 sur Hotels
Chambre corner, vue superbe. Très bel hôtel
Commentaires de Gestion de l’hôtel
9 nov. 2021 par Yasin ÖZCAN Sheraton Bursa Hotel FO, Gestion de l’hôtel
Dear Guest, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Sheraton Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,
4 sur 5
par un voyageur

Bien

Publié le 23 août 2021 sur Hotels
Excellent sauf que j’ai retrouvé mes lunettes de soleil à 250€ rayé…
Commentaires de Gestion de l’hôtel
23 août 2021 par Sheraton Bursa Hotel-Misafir İlişkileri, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your recent experience at the Sheraton Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,
4 sur 5
par un voyageur

Publié le 17 juill. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2017
Dear guest, We would like to thank you for staying at the Sheraton Bursa Hotel and for letting us this review. All our guests feedback are really important to us. We are looking forward to welcoming you soon in Sheraton Bursa. Best regards, Guest Relations
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 12 mars 2017 sur Hotels
5 sur 5
par un voyageur

Impeccable

Publié le 22 févr. 2016 sur Hotels
Je recommande cet hotel pour la qualite des services. La chambre etait tres spacieuse ainsi que la salle de bain. Le lit etait tres confortable. Nous y avons passe seulement une nuit mais nous reviendrons
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