Note fondée sur 790 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 déc. 2018 sur Expedia
Parfait ! récent, propre et très bon service
superbe piscine
Commentaires de Gestion de l’hôtel
7 janv. 2019 par Alison Wallace, Hotel Administrator, Gestion de l’hôtel
Thank you so much for taking a moment to rate your recent visit to Hilton St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.
With kind regards
par un voyageur
Publié le 13 avr. 2016 sur Hotels
par Fabrice
Publié le 8 juill. 2015 sur Hotels
par Damien
Publié le 18 avr. 2015 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
pas de problème super hôtel
Publié le 26 août 2014 sur Expediatrès bon hôtel, super piscine, personnel sympathique
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Alison Wallace, Hotel Administrator, Gestion de l’hôtel
Hi LauraThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Alison Wallace, Hotel Administrator, Gestion de l’hôtel
Hi ChristopherThank you for taking the time to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The checkin staff were very helpful but this was not a four star hotel experience. The drinks and food were expensive for the quality of food provided. The rooms were adequate but the room TV packed in completely on Saturday and the whole hotel TV system was having TV freezing issues. The room bathroom basin plug needed adjusting to retain water and the plastic bath showerhead was replaced as the head was cracked. The shower door has no bottom seal and can flood the bathroom floor making it potentially slippy (serious injury issue). On finding the glasses in the drawer, water was found in one of the glasses. After ordering a hot BLT at the Cross Over Bar it arrived cold.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Alison Wallace, Hotel Administrator, Gestion de l’hôtel
Dear MitchelThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is appreciated.We are very sorry to hear, however, about the issues you encountered during your stay and please accept our sincere apologies for any inconvenience and disappointment caused to you. I would like to reassure you that your experience on this occasion is by no means a true reflection of our usual levels of service and we are sorry. We sincerely appreciate you bringing these matters to our attention and whilst I understand the issues with the shower head and glasses were resolved during your stay, your comments have been shared with the relevant members of our management team to review and address as appropriate.Once again, we are truly sorry that we did not meet with your expectations, but we very much hope that you may consider returning to our hotel at some point in the future. May I also take this opportunity to thank you for choosing to stay with us.Kind regards
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Fantastic room. Staff were brilliant.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Alison Wallace, Hotel Administrator, Gestion de l’hôtel
Hi PaulThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We hope to welcome you back very soon and thank you for choosing to stay with us on this occasion.Kind regards
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sarah Thomas, Front Office Manager, Gestion de l’hôtel
Hi Sarah Thank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your stay. We look forward to welcoming you back to our hotel again very soon.Kind regards
