Note fondée sur 540 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
82 % des clients le recommandent
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Uncomfortable bed, changed no problem.

Publié le 23 août 2024 sur Hotels
Original garden room had an uncomfortable. Bed. Hotel changed room to upgraded superior room at no extra charge. This room had a comfortable bed and pleasant outlook. The room was unusual in that all light controls were on the RHS of the bed. the person on the LHS had no light controls at all. The bedside reading light had no seperate control. The staff were all very pleasant and willing to please. The breakfast was good.
2 sur 5
par un voyageur

Below expectations

Publié le 18 août 2024 sur Hotels
No one at receptions during stay, must have walked through the reception 6/7 times. Room doesn’t have AC and the tiniest fan is provided, way too hot. Sat outside the bar area for 45 minutes without service even after telling staff I’d be out there. Ended up going to the pub across the road which had excellent service. No TV remote in room.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Fank Queen, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We have taken your comments on board. Will will look into the issue you had within the hotel and hope to improve these before your next stay. We hope to welcome you back soon. Kind Regards, Frank Queen General Manager
5 sur 5
par un voyageur

Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Fank Queen, Gestion de l’hôtel
Thank you for our rating it will be passed onto the staff. We look forward to welcoming you back in the near future.
5 sur 5
par un voyageur

Publié le 14 août 2024 sur Hotels
nice stay. excellent staff
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Frank Queen, Gestion de l’hôtel
Thank you for taking the time out of your busy day to provide us with your views. We are over the moon that everything was up to your standards throughout. We look forward to welcoming you back. From all here at The Priory Hotel.
1 sur 5
par un voyageur

Never Again

Publié le 13 août 2024 sur Hotels
The room was all right . But there was no room cleaning overnight. The beds were not remade and we found the towels still in the bath. If it had not been for the biscuits being changed, we would not have known that anyone had been in there. The TV had limited channels and kept cutting out We had dinner in the hotel on the first night. It was dire. Terrible tough inedible lumps of chicken in the curry and the smallest piece of over-microwaved sea bass ever. Not at all what we would expect from Best Western
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Fank Queen, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We have taken your comments on board. Will will look into the issue you had within the hotel and hope to improve these before your next stay. We hope to welcome you back soon. Kind Regards, Frank Queen General Manager
4 sur 5
par un voyageur

Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Frank Queen, Gestion de l’hôtel
Thank you for taking the time out of your busy day to provide us with your views. We are over the moon that everything was up to your standards throughout. We look forward to welcoming you back. From all here at The Priory Hotel.
3 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Frank Queen, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We hope to welcome you back soon. Kind Regards, Frank Queen General Manager
3 sur 5
par un voyageur

Did the job.

Publié le 7 août 2024 sur Hotels
Completely soulless as you enter Reception. All managed using computer screens. No humans present. Directions to my room were terrible. Given it is an old building with bolt-ons, I ended up asking the chef where to find my room. You go through a maze of corridors, and up and down stairs like a fiddler's elbow. Room was OK. Welcome folder a little dated, but boiled sweets and decent tea and coffee facilities nice touch. Can't fault the food, as went across the road to the pub for dinner. Breakfast was OK, same staff both days.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Frank Queen, Gestion de l’hôtel
Thank you for taking the time to review your stay with us. We have taken your comments on board. Will will look into the issue you had within the hotel and hope to improve these before your next stay. We hope to welcome you back soon. Kind Regards, Frank Queen General Manager
5 sur 5
par un voyageur

Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Frank Queen, General Manager , Gestion de l’hôtel
Thank you for taking the time to review your stay with us. Kind Regards
5 sur 5
par un voyageur

Publié le 30 juill. 2024 sur Hotels
comfortable stay. excellent staff
Commentaires de Gestion de l’hôtel
5 août 2024 par Frank Queen, General Manager , Gestion de l’hôtel
Thank you for taking the time to review your stay with us. Kind Regards
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