Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par kent, Gestion de l’hôtel
HelloWe can’t thank you enough for your kind words. Our goal here at KentHotel by.Kensington is to make all our customers feel at home. We hope to welcome you back in the near future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
La chambre d'hôtel bien que pourvue d'une belle vue mériterait un bon rafraîchissement. La salle de bain n'est vraiment pas pratique. Mais en plus, il y a des moisissures, ce qui n'est pas en adéquation avec le standing annoncé par l'hôtel. Sinon, l'emplacement est très bien si vous souhaitez profiter de la plage de gwangalli. Depuis, le rooftop de l'hôtel, vous pouvez voir le drone show le samedi soir à 20h. Près de l'hôtel, vous disposez de plusieurs restaurants. Gwangalli est vraiment un quartier sympathique.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Kent Hotel, Gestion de l’hôtel
Dear guest, thank you for taking the time to review our property. We are sorry to hear your experience did not meet expectations. In response to your feedback, we have documented the inconvenience you described and will follow up with operations to ensure this does not happen again.Should you need further assistance, please kindly contact Kent Hotelat your best convenience.
par un voyageur
Un bol d'air marin
Publié le 11 avr. 2024 sur HotelsHôtel très bien situé avec diverses choses à découvert au alentour. La plage est exceptionnelle.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Kent Hotel, Gestion de l’hôtel
Dear guest, thank you so much for your feedback. We hope we can see you again next time :)
par un voyageur
Publié le 11 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2024 par kent, Gestion de l’hôtel
안녕하십니까? 고객님,소중한 시간을 내시어 피드백 주셔서 감사합니다. 이번 방문 시 고객님의 기대에 부응하지 못하는 서비스를 제공해 드린 점 대단히 죄송합니다. 남겨주신 사항과 관련하여 담당 부서와 공유하고 더 나은 서비스를 제공할 수 있도록 개선해 나가겠습니다.다시 한 번 켄트호텔 by.켄싱턴에서 뵐 수 있기를 고대합니다. 감사합니다.
par un voyageur
Publié le 14 nov. 2019 sur Hotels
Staff behind the desk doing is job.. nothing more! The location is great and the room clean and nice
Commentaires de Gestion de l’hôtel
21 nov. 2019 par -The cabin team at the Kent Hotel-, Gestion de l’hôtel
Hello.
Thank you very much for coming to Kent Hotel.
Kent Hotel puts customer satisfaction first and strives to provide the best service.
We are pleased with your stay and satisfaction, and sincerely apologize for any inconvenience you may have experienced.
Based on your service period, we will become the Kent Hotel, which is dedicated to providing better facilities and services.
We sincerely look forward to seeing Kent Hotel on your next schedule.
Thank you.
par un voyageur
Publié le 10 mai 2018 sur Expedia
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par 켄트호텔광안리, Gestion de l’hôtel
Dear Secomusa We can’t thank you enough for your kind words. Our goal here at KentHotel by.Kensington is to make all our customers feel at home. We hope to welcome you back in the near future.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Very nice hotel for the price. Great location. Beautiful views of the beach AND city. Convenientl to restaurants, bars and shops. My room was clean and spacious. The room had a mini bar (addt'l charge of course) and the tv came equipt with Netflix. The front desk staff spoke decent english. The 15th floor has the hotel restaurant with even more amazing views and a very good breakfast buffet. Its a little over priced at nearly 30,000 krw. A longer stay would have allowed me to view the other dining options in the restaurant. I only stayed 1 night, so the only negative i could find was that the elevators are painfully slow. Other than that, a great hotel experience.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par KENT HOTEL, Gestion de l’hôtel
Dear Kendall Thank you for taking the time to review our property. We are pleased to hear you enjoyed your overall stay with us.However, you also suggested ways for improvement. We always appreciate honest and constructive feedback, which is why we have documented your feedback and have relayed the information to make sure this is corrected for future visits.We are honored you chose to stay at KentHotel by.Kensington and hope to welcome you back in the near future.
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Kent Hotel, Gestion de l’hôtel
Dear guest, thank you so much for your feedback. We hope we can see you again at Kent Hotel :)
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Great location, rooms were as advertised and clean, bathroom showing their age slightly but overall the hotel is pretty good. Dining at the hotel expensive but plenty of dining options nearby so no real issue (the few times we went to the rooftop the restaurant was very empty, could be so much more with those amazing views!), great opportunity….
Commentaires de Gestion de l’hôtel
21 sept. 2024 par kent, Gestion de l’hôtel
Thank you for taking the time to review our property. We are pleased to hear you enjoyed your overall stay with us.However, you also suggested ways for improvement. We always appreciate honest and constructive feedback, which is why we have documented your feedback and have relayed the information to make sure this is corrected for future visits.We are honored you chose to stay at KentHotel by.Kensington and hope to welcome you back in the near future.
