Avis Abbey Beach Cottage - By The Beach

Thank you again for coming back. Love having repeat guests.

Thank you again Mark. Always love having you return. Regards, Tania

With so much feedback I feel the need to address each one. 1. You stayed during peak xmas summer holidays so the price is at the highest point. The other properties you stayed at would mostly not have been during this time hence lower prices as is ours. 2. Sticky tape over the switch was to stop guests from turning the sensor light off so that there is light for those arriving at night time. If this has stopped working (unlikely) thank you for bringing to our attention. We will investigate. 3. Thank you for advising that the bonus bug zapper thoughtfully provided has stopped working. 4. Fans that were completely useless - If we are not advised that they are no longer working then we assume that all is well. We did provide you with 2 fans immediately. And we do period checks throughout the year. They were all working at last check. 5. The kitchen is original but neat and functional. We havent had complaints from other guests about the kitchen. 6. The aircon cools the open space with no issues. There is no aircon to the bedrooms hence the pedestal fans provided. You stayed at the property during the recording breaking heatwave. 7. We have not had complaints about the fridge freezing everything, so unable to rectify something we don't know about. Not sure about what you mean by super rickety?? 8. Bathroom rail fell off during the night by itself. We re-affixed the raill that fell off during your stay. 9. You were notified prior to the stay that 3 rolls of toilet paper plus whatever is on the roll is provided with the balance being byo. This notification came with address, access details etc 10. I wouldn't be surprised if it was actually possums rather than rats. Possums are a protected species and live in the peppy trees surrounding our beachside property. I am glad you enjoyed the location despite all your issues.