Note fondée sur 180 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 sept. 2024 sur Wotif
Very clean tidy & all @ more than we expected
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Great for childten
par un voyageur
Publié le 26 août 2024 sur Expedia
par un voyageur
Publié le 20 août 2024 sur Expedia
Great play areas for children and our Studio Cabin had everything we needed to make our stay comfortable.
Commentaires de Gestion de l’hôtel
23 août 2024 par Mandalay Reception, Gestion de l’hôtel
Thanks Robert for your lovely review! It sounds like you had a fantastic time in one of our Studio Cabins and enjoyed all of our facilities. We look forward to seeing you again.
par un voyageur
Publié le 16 août 2024 sur Hotels
Was a great stay would highly recommend this place for families
Commentaires de Gestion de l’hôtel
17 août 2024 par Mandalay Resort Reception, Gestion de l’hôtel
Thank you Michael for taking the time to review Mandalay Holiday Resort :)
par un voyageur
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Publié le 18 juill. 2024 sur Wotif
I didnt really like the staff in reception found them to be very unhelpful. My kids taught the were tude too. Smiled but very fake
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Hayley, Gestion de l’hôtel
Thank you for your feedback. We regret to hear that your experience with our reception staff did not meet your expectations. We strive to provide excellent customer service to all our guests and apologize if you felt this was not the case.Regarding your booking, we understand that travel plans can change unexpectedly, however you arrived with three additional guests, pushing you beyond the maximum number for the accommodation you had reserved. We were pleased to accommodate you in a larger room to fit your needs, albeit with an additional fee as per our policy. Our team worked hard to make the necessary arrangements, even on a Sunday evening, and we regret if this process caused any inconvenience.We appreciate your understanding in this matter and are glad we could still accommodate your needs. Your feedback is important to us, and we will use it to improve our services. Best RegardsHayley JohnsonOwner / Manager
par un voyageur
Publié le 9 mai 2024 sur Expedia
Mandalay is very well maintained, we were there the week after school holidays and it was spotlessly clean, the staff are super friendly (including ground staff). Our cabin (beach cabin 6) was really clean, the provided plates, utensils and kitchen stuff were all good quality and more than adequate to cook a few meals. The kids loved being able to explore the park and find all of the playgrounds and even did some possum spotting inside the park. The pools were clean and the warm pools were a hit with the little ones despite the cool weather.
Commentaires de Gestion de l’hôtel
10 mai 2024 par Mandalay Reception , Gestion de l’hôtel
Thank you Callum for taking the time to review our resort. Wonderful to know that you had a wonderful time and that you found our staff super friendly! We look forward to seeing you again in the future.
par un voyageur
Publié le 8 déc. 2023 sur Expedia
Fantastic park for families, park was buzzing with kids playing. Coffee/Food Van patked there full time for breakfast and dinner bites. Playgrounds all over the park, great swimming indoor and outdoor. Indoor pool heated for swimming all year round. Opposite the beach. 5 mins from Busso centre the list goes on!!!
Commentaires de Gestion de l’hôtel
9 déc. 2023 par Mandalay Reception, Gestion de l’hôtel
Thanks for your great feedback Scott. We are so pleased you enjoyed your stay at Mandalay Holiday Resort and look forward to seeing you again soon.
par un voyageur
Publié le 13 nov. 2023 sur Wotif
