Ratings based on 981 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
Great place
Lovely breakfast
Comment from Hotel Management
Aug. 28, 2024 by Pierre - Front Office Manager, Hotel Management
Good evening James,Thank you for taking the time to rate your experience with us!It's a pleasure to hear that you enjoyed your stay with us, we hope to welcome you back soon!Kind Regards,
by A traveller
Posted Jul. 12, 2024 on Wotif
Clean and great scenery
Comment from Hotel Management
Jul. 21, 2024 by Susana, Hotel Management
Dear Lucas,Thank you for your kind feedback. We are delighted to hear that you enjoyed the cleanliness of our resort and the beautiful scenery that surrounds us. Our team works hard to maintain a pristine environment and showcase the natural beauty of our location, and it’s wonderful to know that these efforts contributed to your positive experience.We hope to welcome you back to Pullman Bunker Bay Resort in the future for another relaxing and scenic stay.Kind regards,Susana BentoFront Office Assistant ManagerPullman Bunker Bay Resort
by A traveller
Posted Jul. 1, 2024 on Hotels
Comment from Hotel Management
Jul. 6, 2024 by Susana, Hotel Management
Dear Candice,Thank you for your fantastic review and perfect score!We're delighted you had such a positive experience with us. Your feedback is greatly appreciated, and we look forward to welcoming you back soon.Best regards,Susana BentoFront Office Assistant ManagerPullman Bunker Bay Resort
by A traveller
Posted Jun. 17, 2024 on Expedia
Staff service was excellent, especially Sam who drove us around the property in the golf carts. The whole experience was above our expectations. Highly recommend.
Comment from Hotel Management
Jun. 20, 2024 by Susana, Hotel Management
Dear Emily,Thank you for your wonderful review! We're thrilled to hear that your experience exceeded your expectations and that you highly recommend our resort. We're especially pleased to know that Sam's excellent service made a positive impact on your stay.We'll be sure to share your kind words with Sam and the rest of our team. We look forward to welcoming you back for another exceptional stay.Best regards,Susana BentoFront Office Assistant ManagerPullman Bunker Bay Resort
by A traveller
Posted Jun. 8, 2024 on Hotels
Comment from Hotel Management
Jun. 10, 2024 by Susana Benro, Hotel Management
Dear Brett,Thank you for your kind review. We're delighted to hear that you had a positive experience at Pullman Bunker Bay Resort. Your satisfaction is our top priority, and we're glad we could make your stay enjoyable.We look forward to welcoming you back in the future.Warm regards,Susana BentoFront Office Assistant ManagerPullman Bunker Bay Resort
by A traveller
Posted Jun. 4, 2024 on Wotif
Comment from Hotel Management
Jun. 10, 2024 by Susana, Hotel Management
Dear Andrew,Thank you for your kind review. We're delighted to hear that you had a positive experience at Pullman Bunker Bay Resort. Your satisfaction is our top priority, and we're glad we could make your stay enjoyable.We look forward to welcoming you back in the future.Warm regards,Susana BentoFront Office Assistant ManagerPullman Bunker Bay Resort
by A traveller
Posted May 22, 2024 on Hotels
Comment from Hotel Management
May 27, 2024 by Raelene, Hotel Management
Dear AnonymousYour feedback is important to us; please contact me directly; raelene.ohlson@accor.com, as I would like to follow up on your recent stay.Kind regards, RaeleneRaelene OhlsonGeneral Manager
by A traveller
Posted May 18, 2024 on Expedia
Comment from Hotel Management
Jun. 2, 2024 by Raelene, Hotel Management
Thank you for your wonderful review. We appreciate you taking the time to respond.Kind regards, RaeleneRaelene OhlsonGeneral Manager
by A traveller
Inconvenient Peace
Posted May 14, 2024 on HotelsThe Resort is out of town and on the beach; the peace that comes with that also means you have to use your car whenever you are going somewhere, and if you are having a drink, you can only eat at the resort - there are no ubers in Bunker Bay! We arrived in the evening, eco resort also means 'no lights used' and had to transfer everything from the car in the dark - mothers day flower arrangements were broken and items lost in the transfer and evening drive in a golf cart to get to your room. Fun for the kids, but inconvenient peace.
Comment from Hotel Management
May 16, 2024 by Susana, Hotel Management
Dear Robyn,Thank you for sharing your experience with us. We are glad to hear that you enjoyed the peaceful surroundings of our beachfront eco resort. However, we apologize for any inconvenience you faced during your stay. Your feedback is valuable to us, and we will review our processes to ensure a smoother experience for our guests in the future.We understand that the lack of nearby transportation options and limited dining choices outside the resort may have been challenging. We strive to provide a relaxing and enjoyable stay for all our guests, and we regret that this was not fully achieved during your visit.We appreciate your understanding and hope that you were able to enjoy the beautiful surroundings and amenities that our resort has to offer. Please let us know if there is anything else we can do to improve your experience or if you have any further feedback to share.Warm regards,Susana BentoFront Office Assistant ManagerThe Pullman Bunker Bay Resort
by A traveller
Posted May 9, 2024 on Hotels
Loved the friendly staff in the restaurant and drivers.
Comment from Hotel Management
May 16, 2024 by Susana, Hotel Management
Dear Ian,Thank you for your kind words about our staff! We are delighted to hear that you enjoyed the friendly service provided by our restaurant team and drivers. It's always a pleasure to know that our guests feel welcomed and well taken care of during their stay.We will be sure to pass along your compliments to the team members mentioned. Your feedback motivates us to continue providing exceptional service to all our guests. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.We look forward to welcoming you back to The Pullman Bunker Bay Resort in the future.Warm regards,Susana BentoFront Office Assistant ManagerThe Pullman Bunker Bay Resort
