Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,9 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2023 sur Expedia
Mooie omgeving, met prima faciliteiten
par un voyageur
Publié le 21 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2023 par Desiree, Gestion de l’hôtel
Dear Trudie, I am sorry things didn't turn out the way you expected. I would appreciate if you would send me a direct email telling us how we can improve?Maliba Reservations
par un voyageur
The way to get in touch with nature
Publié le 3 avr. 2023 sur HotelsVery friendly and professional staff. Awesome chicken & mayo sandwiches & wraps. Scenic, great walks
par un voyageur
Publié le 19 juill. 2022 sur Hotels
Great stay. Very friendly staff. They could have cleaned the rooms a bit better and made sure all the electric blankets work. But overall great stay, very scenic
par un voyageur
Publié le 12 juin 2022 sur Hotels
General stay was very nice but a few things need attention. General cleaning was not good, dog hair on lounge, towels had stains and wood supplied and the wood we have bought was wet, was smoking and battle to burn., we also did not get the key to go out to the front stoop, blinds are also broke, does not have the open and close sticks. We also did not knew that we need to pay to get to the lodge.
Otherwise it is a beautiful place, We did have a nice stay.
Thank you, The welcome was very friendly and warm
par un voyageur
Publié le 20 janv. 2022 sur Expedia
par un voyageur
Publié le 17 juin 2021 sur Expedia
It was breath taking
par un voyageur
Publié le 14 mai 2021 sur Expedia
par un voyageur
Publié le 24 oct. 2019 sur Expedia
We arrived relatively late at about 6.45pm. Promptly shown to our River Lodge before checking in. Went to reception to check in and they seemed more interested in signing you up for their dinner. Shown where dining room was but given no other orientation. They advertise free internet but you are restricted to 200mbs for 24hrs only per stay. This is the same no matter how long your stay is! We were supposed to be staying for 3 days but had to cut it short by 1 day. Extra Wi-fi can be purchased at ZAR 30 per 200mbs-extortonate in my opinion. Very few extras in room apart from basic coffeE/tea making condiments. Evening meals are ok but very limited choice-cost ZAR 280. Breakfast was good at ZAR 190. The lodges need some TLC. One of our balcony chairs was broken. The lights went out after we had our dinner necessitating moving to the adjacent lodge.Towels were smelly and many of the curtains were hanging off their rails and difficult to draw. The Management showed no interest in our concerns. It also appears that’s tips paid on credit card do not get to the waiting staff as they consistently asked if tips could be paid in cash! Despite this the place has a beautiful setting With wonderful views over the mountains. Thanks in particular to MK who looked after us very well
par un voyageur
Perfect mountain retreat
Publié le 19 mai 2019 sur HotelsStayed in one of the 5* chalets for a long weekend.
Amazing place in a wonderful setting, with very attentive staff, and the meals are so delicious we ended up having 3 courses every day for dinner.
