Note fondée sur 920 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,6 sur 5
3,8 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 30 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2024 par Palace Hotel Reception , Gestion de l’hôtel
Dear James, Thank you for your review of the Palace Hotel and we are glad you had a wonderful stay. Best Wishes
2 sur 5
par un voyageur

Publié le 11 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 mai 2024 par Palace Hotel Reception , Gestion de l’hôtel
Dear Philippe, Thank you for your review of the Palace Hotel and we are glad you had a wonderful stay. Best Wishes
5 sur 5
par un voyageur

Lovely hotel

Publié le 26 août 2024 sur Hotels
Great time at the Palace Hotel. Only thing that let them down is the bar service...it is very slow.
2 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
The staff were excellent. The bed had earwax stains on the blanket, and the ceiling had a large brown smear on it, not like a watermark, much darker and deliberately smeared. The bathroom looked nice, but when you ran the bath, the shower turned on, you could either have a bath with a shower running, or a shower going from hot to cold occasionally. Otherwise, it was a pleasant trip.
1 sur 5
par un voyageur

Publié le 24 août 2024 sur Hotels
Very tired old hotel…. Amazing building from the outside. Could do with a £1m makeover. Plug hole in the sink blocked when we first turned up to the room, towel rail was hanging off the wall. The sink in the bathroom is too small to fill the kettle up which is provided in the room. Bedding not clean. The room had not been checked before it was let. Cheap price but Hou can see why.
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Lovely place for a quiet break and easy access to surrounding landmarks.Unfortunately the pool was closed for renovations.
2 sur 5
par un voyageur

No customer service

Publié le 22 août 2024 sur Hotels
A lovely old hotel and relatively clean but interaction with staff very poor. No discussion on check in about dinner or breakfast, parking is charged but they don’t record your vehicle number so not clear which car is for which room. Anyone can use the tablet to record reg number. Cheap, not so cheerful but stayed in far worse and most of them Britannia.
4 sur 5
par un voyageur

Publié le 22 août 2024 sur Expedia
The bedroom was very small, with the toilet in a cupboard, but for the price at a 4 star hotel not unexpected. the hotel was a bit shabbier than I expected, and the layout downstairs a bit odd, but an old building so perhaps understandable (the entranceway/stair is stunning). We didn't test the spa. location great, and perhaps if we'd spent more the room would have been better.
3 sur 5
par un voyageur

Poor show hotels.com

Publié le 21 août 2024 sur Hotels
Hotels dot com market this accommodation as providing wifi. No where did it say wifi in the room was chargeable. A con. And the service by the children working there terrible. Also, the pool was not available due to refurb. Also, not advertised in the listing. In all, very disappointed. If I’d known any of this, I would have booked elsewhere. I did not get what I expected when I booked.
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 20 août 2024 sur Hotels