Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Summer 24
Publié le 8 sept. 2024 sur HomeAwayThe property was very clean and had nice amenities. It was our first time in the outer banks, and I loved being right on the beach. The house was spotless when we arrived and it was very dog friendly. It’s a little secluded from mini golf, shopping, and movie theaters when the weather is bad but that was the only drawback.
par un voyageur
Relaxing
Publié le 9 juill. 2024 sur HomeAwayVery relaxing
par un voyageur
Relaxing time
Publié le 7 juill. 2024 sur HomeAwayDefinitely give 5 stars for everything about this stay! The house was clean, linens and towels were provided along with everything you needed for washing dishes, soap, mini shampoo and conditioner along with kitchen appliance necessities! Loved that it was pet friendly but you couldn’t tell because it was so clean! The view of the beach from the porch was breathtaking and the walk was short which made it nice to go back and forth and with kids! Would definitely stay again!
par un voyageur
Mediocre
Publié le 11 août 2023 sur HomeAwayCheck in process was horrible. Talked to 3 different people on the phone all did not even live in the USA. Good old 800 number. Email had conflicting information on it. Every person I talked to had a different answer. Said there was a keypad on the door and didn’t need a key but then also said go to the office to pick up a key. Got multiple answers on wether I needed to get a key. Showed up to the property to find out I needed a hard copy of the key had to drive back to the “main office” which was closed and no one was there and no keys or check in packet to the house. Was on the phone for 45 minutes to have an actual person that lived and worked on the island to get in contact with me and have a maintenance guy show up to say “yeah that property needs a key” it’s not a code. But the property manager didn’t even know that needless to say I won’t be using Vacasa again. Plus VRBO adds an additional fee to about $200 to the charge so beware with going through them. Property was alright I wouldn’t recommend. Did allow pets so that was good and it was a good location. But company and property manager are no good.
Commentaires de Gestion de l’hôtel
27 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review, Danielle. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
par un voyageur
Short stay
Publié le 3 août 2023 sur HomeAwayThis place was perfect for our little family. We had top floor and it was perfect. Walk to beach was perfect as well. View of ocean was amazing from the deck. The floor below us had other tenants and you could hear them very well talking or tv and their dog and when they walked the whole place shook. It was a little too close for comfort but we weren’t home much so we tried not to let it bother us.
Commentaires de Gestion de l’hôtel
18 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Awesome view poor customer service
Publié le 28 juin 2023 sur HomeAwayThe view was great and location was the best part of the trip. Listing wasn't accurate stated they supplied things for beach when we got there and called to ask said they no longer did and sent us a link to rent beach equipment. Our padlock battery died late at night coming back from a wedding. Customer service wasn't great long wait times and took long to get answers. Only 1 router for 2 units wifi signal was very weak only bottom unit has access to reset router. Asked to vacuum, wipe down surfaces in fridge and strip "used" beds only to help cut down cleaning time. If you don't want to clean at the end of your vacation don't stay here. Only 1 outdoor trashcan for 2 units was not enough ran out of room.
Commentaires de Gestion de l’hôtel
16 juill. 2023 par VrboOwner, Gestion de l’hôtel
Hi Kimberly, thank you for taking the time to leave a review. We are disappointed to hear the home was not up to the high standard that we hold ourselves to. We have provided your valuable feedback to our local manager to discuss with the homeowner. Our local manager has addressed the issues during your stay with us. We apologize for the inconvenience and hope we have the chance to impress you in the future!
par un voyageur
Sandy and hard to get to.
Publié le 19 oct. 2022 sur HomeAwayThere had been a storm the week before our stay. The roads and driveway had not been plowed from all the sand,. We had brought our motorcycle with us so we could ride the coast. It was very hard to get the motorcycle out of the driveway, so we hauled a bike 300 miles for nothing. The street was eventually plowed but not our driveway. We left 2 days later because of the circumstances and not refunded any money.
par un voyageur
Excellent location and views
Publié le 14 sept. 2021 sur HomeAwayThe view and proximity to the beach was outstanding. The property was as described and pictures were accurate. I was not lucky enough to have quiet neighbors, but instead had downstairs tenants who played their music to the blasting level. After 3 days I had to ask them to please turn the music down, which they did. A lot of the light bulbs were burnt out and there was no front door mat which lead to constant tracking of sand inside on the vinyl floor. Better quality outside furniture would have been nice since 3 of the chairs were plastic and one was a rusted out metal. A table would have been nice on the deck as well. But it was a good view and after the noisy tenants left, it was worth a few inconveniences. And you can walk on the beach to the Cape Hatteras Lighthouse and miles and miles of uninhabited shoreline.
par un voyageur de Winchester, VA USA
Cute beach cottage
Publié le 24 juill. 2021 sur HomeAwayComfortable, close to restaurants and shopping. Quiet and peaceful with beautiful sunrises!
The blind in the living room still needs to be replaced from the June 23rd review.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for staying with us, Lori! We are delighted that the home and its convenient location were enjoyable for you! Thank you for bringing to our attention that the blinds are still requiring attention. We have addressed this with our local property caretaker to ensure this issue is rectified. We look forward to hosting you, in the future, for another pleasurable getaway!
par un voyageur
Disappointed
Publié le 17 juill. 2021 sur HomeAwayUpon arriving the unit had not been cleaned, no sheets, no towels. We got the linens at 9:30 p.m. there was no cold water in the kitchen faucet. Blinds were missing. And there are cockroaches, which I reported and heard nothing. We received $50 refund on cleaning, but overall I feel we deserved more. We loved the location, we would love to book next year, but I would need to know those issues are resolved.
