Note fondée sur 876 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2020 par Jane, Gestion de l’hôtel
Thank you for your rating. We hope to see you again soon.
par un voyageur
Riche en histoire
Publié le 15 juill. 2019 sur Hotelshôtel typiquement British, plein d'histoire
Commentaires de Gestion de l’hôtel
15 juill. 2019 par Jo, Gestion de l’hôtel
Thank you for your review and feedback
par un voyageur
Publié le 16 août 2024 sur Hotels
Excellent value lovely room and good breakfast
Commentaires de Gestion de l’hôtel
18 août 2024 par Francesca Graham, Gestion de l’hôtel
Dear Andrew,Thank you for sharing your review of your stay at the Old Hall Hotel. We are thrilled to hear that you found our rooms lovely and enjoyed our breakfast. Your positive feedback is greatly appreciated. We look forward to welcoming you back in the future. Kind Regards
par un voyageur
Great base!
Publié le 15 août 2024 sur HotelsThe Hotel was good, in a great location overlooking the Pavilion Gardens and central to the whole of the centre of Buxton. The staff were very helpful and polite. The only thing that disappointed me was that our room needed some tlc to smarten it up, but overall a great base 😎
Commentaires de Gestion de l’hôtel
18 août 2024 par Francesca Graham, Gestion de l’hôtel
Dear Alex,Thank you for sharing your experience at Old Hall Hotel. We are pleased to hear that you found our location convenient and our staff helpful. Your feedback regarding the room condition is noted. We hope to have the pleasure of welcoming you back in the future.Kind Regards
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Francesca Graham , Gestion de l’hôtel
Dear Susan,It brings us immense satisfaction to hear that you had an excellent experience at the Old Hall Hotel. Our primary goal is to provide our guests with unforgettable moments, and your feedback helps us understand that we are on the right track.We are looking forward to having you back on your next visit.Kind Regards
par un voyageur
Publié le 14 août 2024 sur Expedia
The Hotel very dated, seems NEVER been updated with furniture, beds carpets.
Dining was bad, only 1-2 Items available from menu and even extra Gravy was an issue as could not provide because kitchen closed 10 minutes ago?
Old sticky carpets, dated furniture over 30 years old, Surprised Bookings.com have this hotel on their site? any one booking CANCEL now.
Very dissapointed with the bedroom , just a fan , noisy old windows, dated cupboards, very tiny small room , should have been a single room.
Commentaires de Gestion de l’hôtel
15 août 2024 par Hannah Tatton, Gestion de l’hôtel
Dear Rajeshver,Thank you for taking the time to share your thoughts on your recent stay at the Old Hall Hotel. We regret to hear that aspects of your stay did not meet your expectations. Your feedback is essential to us as we work to improve our services and facilities. We hope to have the opportunity to better serve you in the future.Kind Regards,Hannah TattonAssistant Reception Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Had a lovely stay at the Old Hall Hotel. Room was very spacious, clean and comfortable. Staff were helpful & friendly. Lovely breakfast. Can’t fault, we had a lovely stay.
Commentaires de Gestion de l’hôtel
13 août 2024 par Francesca Graham, Gestion de l’hôtel
Dear Joanne,Thank you for taking the time to review your recent stay at Old Hall Hotel. We are thrilled to hear that you had a lovely stay and appreciated the spaciousness and cleanliness of your room, our friendly staff and the breakfast. It is always wonderful to hear such positive feedback and we look forward to welcoming you back in the future.Kind Regards
par un voyageur
One Night Stay
Publié le 12 août 2024 sur HotelsThe hotel is very old worldly which is what I expected. The room was clean and comfortable.
The breakfast waiter was abrupt and rude not only to myself but both tables either side of me. If he wants to work in the hospitality industry he needs to seriously review his attitude towards paying guests. Maybe a 'wait to be seated' sign may help? The breakfast food was only just average.
Commentaires de Gestion de l’hôtel
13 août 2024 par Francesca Graham, Gestion de l’hôtel
Thank you for taking the time to share your experience with us. We are glad to hear that you found the hotel and your room to be clean and comfortable. However, we are truly sorry if your encounter with our breakfast waiter was less than satisfactory. We pride ourselves on hospitality and we will certainly consider your suggestions to improve this aspect of our service. Thank you once again for your feedback, and we hope to welcome you back in the future.Kind Regard
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Francesca Graham , Gestion de l’hôtel
Dear Stephen,It's great to hear that your experience with us was satisfactory. Your feedback is highly valued as it helps us strive for excellence. At Old Hall Hotel, we are committed to providing our guests with a delightful and memorable stay. We look forward to welcoming you back in the future.Kind Regards
par un voyageur de Leicester
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Francesca Graham, Gestion de l’hôtel
Dear Garry,It's heartening to hear that your experience at Old Hall Hotel was a good one. Your feedback is tremendously valuable to us as we strive to provide all our guests with an exceptional stay.In the spirit of continually improving, we're always eager to hear more details about what made your stay enjoyable, as well as any areas where we could do better. Feel free to share additional comments or suggestions, if you have any.We look forward to welcoming you back in the future.Kind Regards
