Note fondée sur 165 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Staff is wonderful they give there all to make sure your stay is nice & pleasant. Highly recommend staying here 10/10
par un voyageur
Publié le 14 août 2024 sur Hotels
par un voyageur
Publié le 16 juill. 2024 sur Expedia
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The Room smelled bad …the whole hotel smells bad ..the bed was terrible..very small
Commentaires de Gestion de l’hôtel
16 juill. 2024 par Hotel Management , Gestion de l’hôtel
Dear Keith, We sincerely apologize for your unpleasant stay. It is unacceptable that your room and the hotel had an unpleasant odor and that the bed did not meet your expectations. We are addressing these issues with our housekeeping and maintenance teams to ensure improvements. Your feedback is valuable to us, and we hope you will give us another chance to provide a better experience.Sincerely,Hotel Management
par un voyageur
Publié le 11 juill. 2024 sur Expedia
par un voyageur
Publié le 11 juill. 2024 sur Expedia
It's ok
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Hotel Management, Gestion de l’hôtel
Dear Canary, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Sincerely,Hotel Management
par un voyageur
Publié le 1 juin 2024 sur Hotels
It did not have a cart to take luggage to your room. The staff was very nice.
Commentaires de Gestion de l’hôtel
2 juin 2024 par Hotel Management , Gestion de l’hôtel
Dear Casey, We appreciate your feedback and are glad to hear that you found our staff to be very nice. However, we apologize for any inconvenience caused by the lack of luggage carts. Your comments are valuable to us, and we will look into options to address this issue to enhance our guests' experience. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless stay in the future.Sincerely,Hotel Management
par un voyageur
Publié le 29 mai 2024 sur Hotels
par un voyageur
Publié le 18 mai 2024 sur Expedia
par un voyageur
Publié le 14 mai 2024 sur Hotels
Everything was fine
Commentaires de Gestion de l’hôtel
15 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Kevin, We're delighted to hear that your experience at Extended Stay America was satisfactory. Your comfort and satisfaction are our top priorities, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay soon!Sincerely,Hotel Management
