Note fondée sur 214 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,8 Service et personnel
4,9 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 déc. 2023 sur Wotif
Such a lovely place to stay. Super friendly staff, perfect location, so close to the beach, cafes, shops etc.
Our beachfront studio was gorgeous, comfortable & spacious. Loved the plunge pool & private deck area.
Would definitely love to stay again. xx
Commentaires de Gestion de l’hôtel
26 déc. 2023 par GM, Gestion de l’hôtel
Dear Catherine,Thank you for taking the time to write about your recent stay with us. It's great that you enjoyed yourselves and were able to relax and utilise all that we offer. We look forward to welcoming you back again soon.Kind regardsHelen BuckleyGeneral Manager
par un voyageur
Publié le 21 déc. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
26 déc. 2023 par GM, Gestion de l’hôtel
Dear Bronwyn,Thank you for taking the time to rate your recent stay with us. It's great that you enjoyed your stay and we look forward to welcoming you back again soon.Kind regardsHelen BuckleyGeneral Manager
par un voyageur
Publié le 19 déc. 2023 sur Expedia
par un voyageur
Publié le 18 déc. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
18 déc. 2023 par GM, Gestion de l’hôtel
Dear Jonathan,Thank you for your taking the time to rate your stay with us. We are pleased to hear that you enjoyed yourself and we look forward to welcoming you back again soon.Kind regards,Helen BuckleyGeneral Manager
par un voyageur
Publié le 16 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 déc. 2023 par GM, Gestion de l’hôtel
Dear Robin,I would love to know the cause of your 2/10 review. As you can see from all our others, we rate highly for what we offer.If it was that terrible, I can't fix what I am not told, for you or any other future guests unfortunately. Kind regards,Helen BuckleyGeneral Manager
par un voyageur
Publié le 14 déc. 2023 sur Lastminute
Our room was full of mosquitos we couldn't sleep all night and we got itchy bites all over when we complained they only were sorry and they were surprised that there was mosquitos!!!which i did not believe anyway i was hoping to get a discount or refund for the terrible night but
Commentaires de Gestion de l’hôtel
19 déc. 2023 par GM, Gestion de l’hôtel
Dear Ramzi,You complained to us about flies, not mosquitos. You never said anything about being bitten or being kept up all night. You were advised that you were on a discounted rate. I called and spoke to someone after departure to discuss your concerns directly with you and was advised by the gentleman I spoke with that everything was fine. We don't have screens on our rooms so flies could very well could have flown in the room. As advised, this has NEVER been an issue before and also as was discussed, an unusual amount of flies have been around across the town at the moment everywhere, presumably as a result of the heat wave.I do not accept a rating of 3 due to flies in your room, particularly in light of your now changed story and the fact that you have stated you were chasing money, sorry.Kind regardsHelen BuckleyGeneral Manager
par un voyageur
Publié le 3 déc. 2023 sur Wotif
Fantastic place with everything we needed. Staff were super nice and got a very nice surprise to be upgraded to the penthouse. The rooftop pool was awesome looking over the beach. Will definitely be going back again.
Commentaires de Gestion de l’hôtel
17 déc. 2023 par GM, Gestion de l’hôtel
Dear Shane,Thank you for your taking the time to write about your recent Beach Suites experience. Upgrades are always fun.We look forward to welcoming you back again soon.Kind regards,Helen BuckleyGeneral Manager
par un voyageur
Publié le 16 nov. 2023 sur Expedia
Excellent Motel close to restaurants and the beach.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par GM, Gestion de l’hôtel
Dear Craig,Thank you for taking the time to write about your recent Beach Suites experience. It's great to see that you appreciated our amazing location.We look forward to welcoming you back again soon.Kind regardsHelen BuckleyGeneral Manager
par un voyageur
Publié le 5 nov. 2023 sur Wotif
Large, light comfortable room
Commentaires de Gestion de l’hôtel
5 nov. 2023 par GM, Gestion de l’hôtel
Dear Joanne,Thank you for taking the time to write about your recent stay with Beach Suites. We pride ourselves on offering so much more than a standard hotel room and the size of the rooms is the most prominent feature. I'm glad that you enjoyed your stay and we look forward to welcoming you back again.Kind regardsHelen BuckleyGeneral Manager
par un voyageur
Publié le 30 sept. 2023 sur Lastminute
Our room was very spacious and had great amenities like a coffee machine and good wifi. The bed was very comfy and the bathroom spacious - great water pressure! The suites are located so close to beach and right in town which means we could park the car and walk everywhere. Parking underneath meant no worries with car. The only set back for us was that our room (no 9) had a resident bush turkey nesting in the garden which meant we couldn't use that area.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par GM, Gestion de l’hôtel
Dear Rose,Thank you for taking the time to write about your recent Beach Suites stay - it's always great to read that guests enjoy what we offer. There is a brush turkey that has decided to make a nest on our garden and I'm sorry to read that you felt you couldn't use your courtyard. We tidy the pavers of the over spill from its nest making up in the actual garden bed, every time we have access to your room as part of our daily servicing. These birds are fully protected and we are unable to move them on so we try our best to live harmoniously until it has finished it's nesting.Kind regardsHelen BuckleyGeneral Manager
