Note fondée sur 210 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Wotif
Overall nice stay, across from the beach
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Ian, Gestion de l’hôtel
Hi Teresa, thank you for the review. It is great being so close to the beach. Hope to see you back soon. Kind regards, Ian
par un voyageur
Publié le 24 sept. 2024 sur Hotels
A spacious and well appointed property located away from the busy part of Byron Bay but close enough to be convenient. A very short walk to a lovely beach. The house contained everything we needed for a very enjoyable 5 day stay.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Ian, Gestion de l’hôtel
Hi Jeff, thank you for the great review. Kind regards, Ian
par un voyageur
Publié le 18 sept. 2024 sur Wotif
Reception wasn’t very helpful on our first encounter but everyone we met after that were great
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Ian, Gestion de l’hôtel
Hi Skye, I am sorry my reception staff did not meet with your expectation. I have taken that onboard. I'm glad the rest of your stay in the Bay Penthouse was great. Kind regards, Ian
par un voyageur
Publié le 14 août 2024 sur Expedia
Very good and nice appartment, with high quality.. The personal is very helpful and very kind.
Commentaires de Gestion de l’hôtel
17 août 2024 par Ian, Gestion de l’hôtel
Hi Matthias, thank you for the great review. Hope you are enjoying your Australian holiday. Kind regards, Ian
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Location and apartment were great. We had a lovely mid-winter break.
I chose the property because it had a heated pool and spa. Unfortunately the spa was not working and the heating did not seem to be on in the pool.
Otherwise the stay was great.
Commentaires de Gestion de l’hôtel
17 août 2024 par Ian, Gestion de l’hôtel
Hi Paul, spa heater working fine. We just had a deluge of rain that cooled the spa down below its normal 36 degrees. Pool the same as its solar heated. Very glad you still enjoyed your mid-winter break. Kind regards
par un voyageur
Publié le 12 juin 2024 sur Expedia
Property was great. Staff were very kind, only minor complaint is that pool area was mediocre. We stayed in June so possibly not pool season for selling we’re Canadian and kids were excited for pool, but it and spa were pretty dirty -lots of bugs and leafs. I suspect it’s in better shape summer season when more than the odd Canadian use the area :) rooms were clean and well stocked.
Commentaires de Gestion de l’hôtel
13 juin 2024 par Ian, Gestion de l’hôtel
Hi Jennifer, The pool is vacuumed every morning. Sorry if some leaves blew in due the day. Kind regards.
par un voyageur
Publié le 17 mai 2024 sur Expedia
Great stay - fantastic facilities and rooms. Second time staying and will definitely return again.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Ian, Gestion de l’hôtel
Hi Meghan, thank you for the great review. Looking forward to welcoming you back. Kind regards,
par un voyageur
Publié le 6 avr. 2024 sur Wotif
We had a lovely stay at East on Byron. The proximity to the beach was the highlight for us. The pool was also great.
Commentaires de Gestion de l’hôtel
21 mai 2024 par Ian, Gestion de l’hôtel
Hi Melanie, East on Byron is a great location with the beach across the road and the apartments wrapping around the large main pool. We look forward to you coming to stay with us again. Kind regards,
par un voyageur
Publié le 22 mars 2024 sur Wotif
The unit was damp and smelly
Commentaires de Gestion de l’hôtel
27 mars 2024 par Ian, Gestion de l’hôtel
Can't understand this one. Maybe the A/C was on the wrong setting for the high humidity. Kind regards,
par un voyageur
Publié le 25 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Ian, Gestion de l’hôtel
Hi Joanna, thank you for the great rating. Hope to see you come stay again.
