Note fondée sur 70 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Wotif
Great location , cabin had amazing views. Water temperature and pressure was not good. Reception has only has limited things to purchase. Nice leisurely walk along the to main byron
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Reflections Holidays, Gestion de l’hôtel
Hi Jonathan Thank you for your feedback! We're glad to hear you enjoyed the amazing views from your cabin and our great location. We’re sorry to hear about the water pressure and temperature, and we’ll make sure to look into that. As for the limited items in reception, we’re only a short walk from town, which is why we keep our selection small, but we appreciate your understanding. We're happy you enjoyed the leisurely walk into Byron, and we look forward to welcoming you back soon!
par un voyageur
Publié le 30 juill. 2024 sur Expedia
I was really shocked to read we were expected to mop and vacuum the unit we were staying in, on check out. We had paid over $300 a night and I thought this to be very rude. We also had kids screaming under our bedroom window at 7am
Commentaires de Gestion de l’hôtel
5 août 2024 par Reflections Holidays, Gestion de l’hôtel
Hi Donna,thank you for leaving a review,We don't ask that you vacuum and mop before departure, just simply leave in a tidy state and empty the bins. This is a standard request for all of our parks. The cleaning equipment is provided in case a guest has a spill and needs to vacuum/sweep/mop anything up. As we are a family holiday park, we do ask for our guests to be conscious of their neighbours, although we ask to stay quiet in certain times, we cant control other guests children at 7am. We hope you still enjoyed your time at Byron Bay
par un voyageur
Publié le 24 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for the 5 star rating!
par un voyageur
Publié le 19 juill. 2024 sur Expedia
L Ed the cabin, the location right on the beach, the staff such an easy check in check out! Loved it
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you Erika for our review! Our staff are the best at Byron Bay
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Es war sehr kalt, die Klimaanlage hat es nicht geschafft, die Wohnung warm zu bekommen. Das Dach war undicht und es roch nach Schimmel. Einige Wände hatten einen deutlichen Wasserschaden.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for your feedback. Next time if there is something that doesn't meet your expectations, please come and see us at reception so we can come to a solution to make your stay more enjoyable.
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for the 10 star rating!
par un voyageur
Publié le 8 juill. 2024 sur Expedia
Great location right next to the beach and a really short stroll into the main street of Byron. Wifi was very hit-and-miss but overall would recommend for basic accommodation in a great location.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for your review Justyn
par un voyageur
Publié le 4 juill. 2024 sur Wotif
Lovely villa, good location right on beach and walking distance to Byron Bay. Use laundry facilities and had clothes stolen, no follow up from management even though it was caught on camera.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Hi Julia,Im sorry to read that you have had this happen to you. We will look into this further for you.
par un voyageur
Weekend getaway
Publié le 4 juill. 2024 sur HotelsStay was amazing even though weather was poor. Cabin shower had very low water pressure . Could have used an out door cover otherwise all was fantastic . Thank you 😊
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Reflections Holidays, Gestion de l’hôtel
Hi Simone,Thank you for your kind words and your feedback. We love to hear that you had an amazing stay with us.
par un voyageur
Publié le 22 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mai 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for your 5 star rating Amali!
