Note fondée sur 400 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Cyndi, Gestion de l’hôtel
Thank you for taking the time to review our hotel, we hope to see you in the future when your travels bring you to the Byron GA area.
par un voyageur
Publié le 9 août 2024 sur Expedia
Nice people
Clean Room
Commentaires de Gestion de l’hôtel
27 août 2024 par Cyndi, Gestion de l’hôtel
Thank you for taking the time to provide feedback about your visit. Your review is greatly appreciated.
par un voyageur
Publié le 6 août 2024 sur Expedia
It had nice beds but they limited the towels and there wasn't any additional blankets in the room - should have had more towels and blankets for the price.
Commentaires de Gestion de l’hôtel
27 août 2024 par cyndi, Gestion de l’hôtel
On behalf of my team, thank you for choosing our Holiday Inn Express & Suites Byron Ga as your lodging of choice We look forward to your next visit.
par un voyageur
Publié le 2 août 2024 sur Expedia
The room was nice and quiet and dainty. However the pre-loaded bottles of shampoo and lotion were empty. That's a major inconvenience and should be checked by staff in my room.
Commentaires de Gestion de l’hôtel
22 août 2024 par Cyndi, Gestion de l’hôtel
Here’s a more concise response:Thank you for your feedback. We’re glad you enjoyed the room but apologize for the empty shampoo and lotion bottles. We’ll address this with our team to ensure it doesn’t happen again. We appreciate your understanding and hope to welcome you back soon.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
The roll in shower floor isn't steep enough to keep water from flooding the entire bathroom BUT the manager brought extra towels and took care of the problem. Over and above!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cyndi, Gestion de l’hôtel
Thank you for sharing your experience! It’s great to hear that the manager went above and beyond to address the issue with the shower floor, and providing extra towels.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Very clean, quiet and easy to get to
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cyndi, Gestion de l’hôtel
Thank you for sharing your feedback! It’s great to hear that the room was clean, quiet, and conveniently accessible.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cyndi, Gestion de l’hôtel
On behalf of my team, thank you for choosing our Holiday Inn Express & Suites Byron Ga as your lodging of choice We look forward to your next visit.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Decent room
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cyndi, Gestion de l’hôtel
Decent roomWriting guidelinesThank you for taking the time to provide feedback about your visit. Perfect is what we strive for so it is great to hear that you enjoyed your time with us. Your review is greatly appreciated. We hope to see you again!
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Very friendly kitchen staff. Did not like the dead roach in the room.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Cyndi, Gestion de l’hôtel
I’m glad to hear that the kitchen staff was friendly! However, I apologize for the inconvenience caused by the presence of a dead insect in your room.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
When I got there, the agent lied to me and said that my reservation was for the hotel next door. I went next door and was told that my reservation was for the place I just came from. Went back and found out that my room was sold to someone else. Took an hour and half to get a room at the other hotel. They would not even process my refund and told me to call expedia to request a refund
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Cyndi, Gestion de l’hôtel
Thank you for feedback, unfortunately in this instance the 3rd party you booked through booked you a room at our hotel when we were sold out, when you book though a 3rd party you pay that company directly not the hotel , that company is the one that process's the refund, they did issue you a refund.
