Note fondée sur 896 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,2 sur 5
77 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
There are only 2 pros with this hotel, the location and the staff. The cons were, food was flavorless, the hotel has 2 buildings and its just annoying to habe to keep taking elevators. The rooms are loud, you can hear the party boats all day long going in and out of the harbor.
Commentaires de Gestion de l’hôtel
22 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay with us at Breathless Cabo San Lucas Resort & Spa.We're glad you enjoyed our convenient location and the dedication of our staff. However, we're sorry to hear that other aspects of your stay did not meet your expectations. Your comments regarding the food, noise levels, and the layout of the hotel are valuable to us, and we'll be sure to address these concerns with our team. We hope you will reconsider and give us another opportunity to provide you with the exceptional experience you deserve.Best regards,
2 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay with us at Breathless Cabo San Lucas Resort & Spa. We are sorry to know your stay with us did not fulfill your expectations. We care about your experience and would love to know about your stay, the comments from our guests help us to give a better service.Best regards,
3 sur 5
par un voyageur

Publié le 15 août 2024 sur Expedia
The staff were very nice. They were very attentive, a bit too attentive at times. It would’ve been nice to not have been checked on so many times. We worked with their contracted transportation service a few weeks prior to arrival & again the day before for a wheelchair accessible van transport to/from airport. My husband talked to them and was very specific about the wheelchair transport. They said they have it and can accommodate. We pre-paid it but it was not a wheelchair van that picked us up. The driver said they do not own such a thing. They said they can accommodate the wc by storing it. I had to transfer my husband from a very low to high surface. They did not have a seat belt and the seat did not recline. This is incredibly uncomfortable for someone who has no trunk control. My husband also called the resort ahead of time and asked if they had a pool lift & if they could make sure the battery was charged. They said of course. They did not have a pool lift. Not all the areas of the hotel was accessible. There were grab bars in the showers and BR of the accessible room but no hand held shower hose.
Commentaires de Gestion de l’hôtel
17 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you for sharing your experience at Breathless Cabo San Lucas Resort & Spa.We sincerely apologize for the inconvenience you encountered regarding accessibility concerns.It’s clear that we fell short of meeting your needs and expectations, and for that, we are truly sorry. We did our best to accommodate you during your stay providing options for a change of room and dining options. We are currently addressing your concerns with our team to ensure improvements are made for future guests. We hope you will reconsider and give us another opportunity to provide you with the exceptional experience you deserve.Best regards,
4 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you for taking the time to leave your positive 4-star review, this makes us believe that the time you spent with us was satisfactory. We are delighted you chose Breathless Cabo San Lucas Resort & Spa. We care about your experience and would love to know about your stay, the comments from our guests help us to give a better service.Kind regards,
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
We appreciate your generous 5-star review, indicating that your stay with us was enjoyable. Thank you for choosing Breathless Cabo San Lucas Resort & Spa. Your experience is important to us, and we welcome any feedback about your stay, as guest comments contribute to our continuous improvement in service.Best regards,
1 sur 5
par un voyageur

Publié le 11 août 2024 sur Expedia
For the price point I think it’s relatively expensive. The room I got was facing a very busy street very loud and again the room was very dark no lighting only small lamp lights I couldn’t get ready at night. I had trouble digging through my travel bag. My bathroom was shower was clogged as well. The amenities are lonely including surrounding restaurants and cafe on site
Commentaires de Gestion de l’hôtel
15 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you for taking the time to leave a review of your recent stay with us at Breathless Cabo San Lucas Resort & Spa.We're sorry to hear that your stay didn't meet your expectations. We appreciate your input and are committed to addressing these concerns to improve the experience for our future guests. We hope you will reconsider and give us another opportunity to provide you with the exceptional experience you deserve.Best regards,
5 sur 5
par un voyageur de Miami

Publié le 11 août 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
12 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
We appreciate your generous 5-star review, indicating that your stay with us was enjoyable, we're pleased to know you enjoyed the view. Thank you for choosing Breathless Cabo San Lucas Resort & Spa. Your experience is important to us, and we welcome any feedback about your stay, as guest comments contribute to our continuous improvement in service.Best regards,
5 sur 5
par un voyageur

Publié le 9 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Muchas gracias por tomar un poco de su tiempo en calificarnos con 5 estrellas, esto nos hace pensar que su experiencia con nosotros en el resort fue satisfactoria. Estamos muy contentos de que eligiera Breathless Cabo San Lucas Resort & Spa como su destino para vacacionar. Nos interesa saber su opinión y nos encantaría saber más acerca de su estancia con nosotros, los comentarios de nuestros huéspedes nos ayudan a poder brindar un mejor servicioSaludos.
5 sur 5
par un voyageur

Publié le 8 août 2024 sur Expedia
I recently had the pleasure of staying at Breathless in Cabo San Lucas, and overall, it was a great trip. The location is fantastic, situated conveniently close to downtown and the marina, making it easy to explore the local area and enjoy the vibrant atmosphere. The pool area was lively and fun, with excellent service from the staff who were attentive and friendly throughout our stay. The food was what you’d expect from an all-inclusive resort—decent, but not exceptional. However, the variety and availability made it a hassle-free experience. Having the beach nearby was a nice touch, even though it’s not private. Breathless does provide a private space for its guests, ensuring you can enjoy some exclusive beach time. All in all, Breathless in Cabo San Lucas offers a great blend of convenience, lively atmosphere, and good service, making it a solid choice for a vacation.
Commentaires de Gestion de l’hôtel
9 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you so much for choosing Breathless Cabo San Lucas and for taking the time to share your wonderful experience.It's wonderful that you found our prime location convenient. We're glad the lively pool area and the attentive service from our staff added to your enjoyment. It's great to know you enjoyed the nearby beach and the exclusive space we provide for our guests, we appreciate your feedback regarding our food and will share your comments with the corresponding team for future improvement. We truly appreciate your kind words and hope to welcome you back soon for another memorable stay.Regards,
5 sur 5
par un voyageur

Publié le 3 août 2024 sur Expedia
The staff was awesome and very helpful. The solicitors on the beach and in town were annoying but I understand that is out of the resorts control.
Commentaires de Gestion de l’hôtel
6 août 2024 par Iyari Sánchez E-concierge, Gestion de l’hôtel
Thank you so much for choosing Breathless Cabo San Lucas and for taking the time to share your wonderful experience.We're thrilled to hear that you found our staff awesome and helpful. We always strive to provide excellent service to our guests. We appreciate your understanding regarding your external experience.Thank you for your preference. We look forward to welcoming you back for another enjoyable stay in the future.Regards,