Note fondée sur 200 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 août 2024 sur Expedia
It was okay
Commentaires de Gestion de l’hôtel
1 oct. 2024 par ETV, Gestion de l’hôtel
Dear Alisha,Thank you for taking the time to share your feedback with us. While we're glad your stay was satisfactory, we truly strive to provide exceptional experiences for every guest. We hope to have the opportunity to welcome you back soon and offer an even more memorable visit.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par ETV, Gestion de l’hôtel
Dear Rachel,Thank you for choosing to stay with us at Corazon Cabo. We are truly grateful for your visit and appreciate the time you've taken to share your experience. Your comfort and satisfaction are our top priorities, and it’s wonderful to know that we could provide you with a memorable stay.We look forward to welcoming you back soon for another exceptional experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
Missing some amenities and guest experience touches for a premium resort. Staff was friendly. Surrounding area and never ending attempts to sell us stuff was a buzz kill. Also prices of goods and services were higher than expected. Like $6USD for small bottle of water type of thing, nothing complimentary, everything designed to extract most amount of money out of guests. Will not be returning.
Commentaires de Gestion de l’hôtel
19 août 2024 par ETV, Gestion de l’hôtel
Dear Leonid,Thank you for choosing to stay at Corazon Cabo. We sincerely appreciate your feedback, and we're sorry to hear that your experience did not meet your expectations. Providing a premium guest experience is our top priority, and we regret that we fell short in certain areas during your stay.Your comments regarding the amenities and pricing have been noted, and we will take them into consideration as we continuously work to enhance our services. We understand that the surrounding area and the sales attempts you encountered detracted from your overall experience, and we apologize for any inconvenience this caused.We hope you'll reconsider and give us another opportunity to serve you in the future. We would love to welcome you back and ensure a more enjoyable and relaxing stay.
par un voyageur
Publié le 8 août 2024 sur Expedia
Service staff was amazing. The reason for the 3 starts on service is the management they did little to nothing when an error on our spa reservation needed to change and they did nothing to help when other guest laid on my wife’s pool side chair and they did nothing to move the person. He was literally sitting on her stuff and Managment would not remove him.
Commentaires de Gestion de l’hôtel
10 août 2024 par ETV, Gestion de l’hôtel
Dear Daniel Rene,Thank you for taking the time to share your feedback with us. I'm truly sorry to hear about the issues you encountered during your stay, especially with the management’s handling of your spa reservation and the situation at the pool. Your experience does not reflect the high standards of service we strive to provide to every guest.Please know that we take your concerns very seriously and will address them with our management team to ensure that such situations are handled more appropriately in the future. We value your business and would love the opportunity to welcome you back soon, where we hope to provide you with the seamless and exceptional service you deserve.
par un voyageur
Family fun vacation
Publié le 8 août 2024 sur HotelsIt was a fun and relaxing family vacation! We enjoyed the hotel very much. It’s clean and beautiful! It’s also a great location, walking distance to many great restaurants. We definitely will come back and stay here.
Commentaires de Gestion de l’hôtel
10 août 2024 par ETV, Gestion de l’hôtel
Dear Michelle,Thank you for taking the time to share your wonderful experience! We’re thrilled to hear that you and your family had a great vacation with us. It's fantastic that you enjoyed the cleanliness, beauty, and convenient location of our hotel. We would be delighted to welcome you back for another memorable stay.
par un voyageur
Publié le 1 août 2024 sur Expedia
The property is clean, in a nice location and the restaurants onsite are good! They have a rooftop pool (adults only) as well as two other pools and a beach club with day beds and food and drink service. The only downside is they try and get you to do a tour for their “membership program” aka timeshare. But otherwise if you are firm and tell them you’re not interested they leave you alone. I have stayed here two times and would definitely return.
Commentaires de Gestion de l’hôtel
4 août 2024 par ETV, Gestion de l’hôtel
Dear Amanda,Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you enjoyed our clean property, convenient location, and delightful culinary options.It’s wonderful to know you appreciated our Rooftop 360 pool, and Corazon beach club with its day beds and food and drink service.We sincerely apologize for any inconvenience caused by the membership program tour offers. Your feedback is invaluable, and we will use it to enhance our guests' experiences. We appreciate your understanding and your firm approach in addressing this matter.We are delighted to hear that you have stayed with us twice already and look forward to welcoming you back for many more visits. Your continued patronage means the world to us.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par ETV, Gestion de l’hôtel
Dear Amerah,Thank you for taking the time to rate your experience in Corazon Cabo. We sincerely appreciate your feedback and are always striving to improve our services. Your satisfaction is our top priority, and we are thrilled to hear about your positive experience. We look forward to welcoming you back soon.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Excelente atención
Commentaires de Gestion de l’hôtel
4 août 2024 par ETV, Gestion de l’hôtel
Estimada Georgette yolanda,Muchas gracias por tomarse el tiempo de escribir su comentario. Es un verdadero placer saber que ha encontrado nuestra atención excelente durante su estancia. Nos esforzamos constantemente por brindar un servicio de alta calidad y saber que hemos cumplido con sus expectativas es muy gratificante para todo nuestro equipo.Esperamos tener el honor de recibirle nuevamente muy pronto y seguir brindándole experiencias memorables.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
I absolutely love this resort! I had a lovely time at Corazón Cabo . The staff was friendly and welcoming, the room was clean and comfortable, the pools were gorgeous, and the food was delicious! The staff is so friendly and accommodating. We are members. Thank you CORAZON CABO for making us happy during our stay .
Commentaires de Gestion de l’hôtel
31 juill. 2024 par ETV, Gestion de l’hôtel
Dear Elizabeth,Thank you for taking the time to share your delightful experience with us. We're thrilled to hear that you enjoyed your time at Corazon Cabo.We take great pride in our team, and it's wonderful to know that Rafael, Eduardo, and Alfredo made your visit special with their gracious, kind, and responsive service. Your kind words motivate us to continue delivering exceptional experiences to all our guests.We can't wait to welcome you back for another fantastic Stay.
par un voyageur de joliet
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par ETV, Gestion de l’hôtel
Dear Melissa,Thank you for choosing to stay with us at Corazon Cabo. We are truly grateful for your visit and appreciate the time you've taken to share your experience. Your comfort and satisfaction are our top priorities, and it’s wonderful to know that we could provide you with a memorable stay.We look forward to welcoming you back soon for another exceptional experience.
