Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,3 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Leon
Publié le 23 sept. 2020 sur Expedia
Il y a 20 ans sans doute aurait il été un excellent hôtel !
Aujourd’hui ? La moyenne !
Commentaires de Gestion de l’hôtel
31 oct. 2020 par Alonso Zarco Chief Concierge, Gestion de l’hôtel
Dear Guest , First of all so sorry for the inconveniences that you experienced. Thanks for staying with us. We appreciate your feedback!
par un voyageur de SAN JOSE
Publié le 17 janv. 2025
Wonderful
Commentaires de Gestion de l’hôtel
17 janv. 2025 par Chief Concierge, Gestion de l’hôtel
Dear Alma,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Great food, great location!
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear,Mr NickThank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards
par un voyageur
Publié le 11 oct. 2024 sur Expedia
excellent resort, great service, friendly staff
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Salvatore,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards
par un voyageur
Publié le 9 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Bianca,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soon.Warm regards
par un voyageur
Publié le 7 oct. 2024 sur Expedia
The front desk staff was terrible, not friendly, not helpful and did not offered any of my VIP services.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Rita,We are sorry to hear that your experience has not been 100% pleasant., may you be so kind to give us the full name of the main guest in your reservation in order we can contact you please?Sincerely
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Diana,Thank you so much for your kind review, this is very important for us, we hope to welcome you back soonWarm regards
par un voyageur
Publié le 30 sept. 2024 sur Expedia
It was a lovely property with attentive staff. The food and drinks were excellent. However as a first timer when they offer you a tour in exchange for being able to buy tickets for an activity at a low price do not do it. It's a trap for a timeshare presentation. They tell you it's a tour then the next thing you know they are trying to sell you a timeshare. Other than that everything was good.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Iris,Thank you so much for your kind review, this is very important for us, we hope to see you soon back at Hacienda Encantada your home. Regards,
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Absolutely amazing hotel! Staff was extremely friendly and always willing to help you out. The hotel has golf carts to move around the property and they were quick to pick you up and take you to wherever you were trying to go. Hotel was very clean.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Joshua,Thank you so much for your kind review, this is very important for us, we hope to see you soon back at Hacienda Encantada your home. Regards,
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Chief Concierge, Gestion de l’hôtel
Dear Douglas,Thank you so much for your kind review, this is very important for us, we hope to see you soon back at Hacienda Encantada your home. Regards,
