Note fondée sur 844 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 janv. 2021 sur Expedia
par un voyageur
Great place
Publié le 5 déc. 2020 sur HotelsFantastic stay
par un voyageur
Amazing resort
Publié le 26 nov. 2020 sur HotelsWhat an amazing hotel with unbelievable service, the complete resort was spotless and amazing covid protocols, cant wait to go back...
par un voyageur
Publié le 23 nov. 2020 sur Expedia
par un voyageur
Publié le 10 nov. 2020 sur Expedia
par un voyageur de Texas
Publié le 6 nov. 2020 sur Expedia
The resort staff is wonderful, all friendly and helpful. The views are great and food is pretty good. Personally I felt drinks were over priced, but the staff and waiters went above and beyond for guests.
They have a small turtle egg enclosure which was very cool to witness.
Pools are a bit crowded and empty pool chairs are hard to come by. I came to this resort in January and sand was excellent as well as beach volleyball. My trip in October was not the same, the sand was rough and coarse and beach volleyball was not organized by activities staff.
par un voyageur
Loved it
Publié le 26 oct. 2020 sur HotelsWhat an amazing experience. I loved every minute of my stay. Great food, great service, amazing property. I was sad to hear the hotel will be absorbed by the timeshare resort. Maybe I’ll consider a timeshare if it means I can come back.
par un voyageur de Naucalpan
Publié le 19 oct. 2020 sur Expedia
Muy bonito hotel sin embargo mi check in no fue del todo agradable que terminó afectando mi estancia al desconocer los créditos en alimentos y bebidas que tenía y no supe ni en que consistia.
Commentaires de Gestion de l’hôtel
20 oct. 2020 par GR Manager, Gestion de l’hôtel
¡Gracias por alojarse con nosotros y por su retroalimentación! Sus comentarios son muy importantes para el equipo y serán extendidos a los departamentos correspondientes para seguimiento. En espera de recibirle muy pronto de nuevo en ésta su casa.
par un voyageur
Publié le 11 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2020 par GR Manager, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback!
par un voyageur de La Jolla, California
Publié le 11 oct. 2020 sur Expedia
The resort was spotless and very well kept. The room lacked a coffee maker! This is the first hotel I’ve been to in years that doesn’t have an individual coffee maker so you basically have to work around the Starbucks schedule for coffee/ tea because it’s only open a couple hours a day and most restaurants don’t have coffee available. The food was excessively over priced for being in Mexico! A taco the size of my palm is $75 pesos~$3.50 for a mini taco! That’s more expensive than any taco I’ve paid for in a resort in La Jolla, California! If the food portions would of been bigger then I wouldn’t of minded the prices but some of them are ridiculous like a mango slushy that i couldn’t even verify if it had alcohol or not was $25 in an 8 oz cup! Which is more than in Las Vegas, where you can taste the entire shot of alcohol. Apart from the overpriced food I loved the hotel. Got a couples massage and it was amazing
Commentaires de Gestion de l’hôtel
11 oct. 2020 par GR Manager, Gestion de l’hôtel
Thanks for staying with us. We appreciate your feedback, comments and suggestions! All these will be extended to the Team. Hope you visit us again in the future!
