Note fondée sur 3 650 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 janv. 2024 sur Expedia
super propre et personnel courtois
par un voyageur
Publié le 18 sept. 2023 sur Expedia
par un voyageur
Publié le 4 sept. 2023 sur Expedia
En général c’est bien, mais les choses qu’on n’as pas aimé c’est que il y’a n’as pas des possibilités pour s’installer sur la plage.
par un voyageur de Montreal
Publié le 16 août 2023 sur Expedia
Le site est magnifique, avoir accès aux trois Riu était super plaisant. Manque un peu de climatisation dans certains lieux, et l'odeur dans la chambre qui était désagréable toute la semaine, mais supportable.
par un voyageur
Publié le 6 juin 2022 sur Expedia
par un voyageur
Publié le 5 déc. 2024
This was our second stay at Riu Palace. On our second afternoon I became quite ill due to food poisoning and was confined in our room for a day and a half. Room service changed our sheets out twice that day without a beat.
I like this property and will most likely return in the future.
Commentaires de Gestion de l’hôtel
9 déc. 2024 par Hotel Riu Palace Cabo San Lucas, Gestion de l’hôtel
Dear Arthur Lee,We would like to thank you for sharing you impression on your recent stay at our hotel.It is nice to learn our staff took good care of you.At RIU Hotels & Resorts health is our priority. We wish to explain that in accordance with our high standards, we guarantee our guests the highest quality service, which goes far beyond the legal requirements, especially when it comes to food safety. Therefore, we follow a food safety protocol, ensuring product safety and quality, in all our F&B processing, preparation and service processes.We can guarantee that our regular H&S inspections show optimal results in this area.Travelling to different countries with different climates may lead to gastrointestinal problems, which may not necessarily be related to food. Needless to say, we are deeply sorry to read that you felt sick. We would love to host you again.Warmest Regards,Hotel Riu Palace Cabo San LucasOnline Reputation Manager
par un voyageur de Santa Monica
Publié le 20 oct. 2024 sur Expedia
The resort felt ver clean and safe. Staff and service was excellent.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Hotel Riu Palace Cabo San Lucas, Gestion de l’hôtel
Dear Yasmine Elena,Thank you very much for your kind review. Hoping to see you again soon, Kindest Regards, Hotel Riu Palace Cabo San LucasOnline Reputation Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
Great service
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Hotel Riu Palace Cabo San Lucas, Gestion de l’hôtel
Dear William,Thank you very much for your outstanding review! We are very happy to read you enjoyed your holiday and it is an honour to be recognized and appreciated.Wishing to welcome you again, William.Kindest wishes!Hotel Riu Palace Cabo San LucasOnline Reputation Manager
par un voyageur
Publié le 20 oct. 2024 sur Expedia
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Rooms were dated but very clean. Our bed was comfortable. We were not in the room very much so it didn’t matter. The staff were so friendly and always helpful.
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Hotel Riu Palace Cabo San Lucas, Gestion de l’hôtel
Dear Thresa,Thank you very much for choosing our hotel and for taking your time to write your fantastic evaluation. We are really pleased to read you had a good time. Hoping to see you again soon. Warmest Regards, Hotel Riu Palace Cabo San LucasOnline Reputation Manager
