Note fondée sur 3 934 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2022 sur Expedia
Les gents
par un voyageur
Publié le 30 mai 2022 sur Expedia
Rien
par un voyageur
Publié le 8 mai 2022 sur Expedia
par un voyageur de Inglewood
Publié le 5 janv. 2025
We enjoyed the stay, especially the family events. All areas are clean, getting service at restaurants was easy. No complaints at all.
par un voyageur
Publié le 29 déc. 2024
ALOT of people! Beautiful resort and beach area. Entertainment staff at main pools by beach very much lacking.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Online Reputation Manager, Gestion de l’hôtel
Dear Ashley,Thank you for sharing your feedback with us. We are very concerned to learn of your inconveniences during your stay.Your comments will be shared with our team to study to take corrective measures where necessary as we hope to have the opportunity to welcome you soon again so that we can provide a better experience.Respectfully,Hotel Riu Santa FeOnline Reputation Manager
par un voyageur
Publié le 29 déc. 2024
Property is very large. Lots of people amd lots of walking!! If you want a chair by the pool you have to be up very early, every chair is reserved before 8 a.m. One morning we went out at 6:15 to watch the sunrise and half the chairs were already reserved. Entertainment by the pool during the day is pretty lame. Not engaging or fun like every other resort we've been to. Dessi, Adan, and Miguel in the Mezcal swim-up bar were great!! Be prepared to be swarmed if you try and even walk down the stairs to the beach. The people are set up to sell you things the second you get down there. They even lean up against the resort beach chairs and nothing was ever said. My son was asked if he wanted blow, weed, whatever you want multiple times. You go by the ledge of the pool to look over and they are standing on the bottom yelling for you. I thought security could do a better job on allowing their guests to relax and not be bothered all day.. Don't get me wrong its a beautiful resort & beach, amazing pools but not a whole lot of relaxation with that amount of people.
Commentaires de Gestion de l’hôtel
3 janv. 2025 par Online Reputation Manager, Gestion de l’hôtel
Dear Ashley,We really appreciate that you took the time to evaluate us and to share your feedback.We are disappointed that there were some inconveniences that made an impact on your overall experience. Please rest assured that we will pass your comments to corresponding departments for further consideration as we know there is always room for improvement and we truly hope that you will give us a chance to host you soon again and share a more enjoyable experience.With best regards,Hotel Riu Santa FeOnline Reputation Manager
par un voyageur de Rochester
Publié le 25 déc. 2024
par un voyageur
Publié le 8 déc. 2024
Nice hotel friendly staff. Beach access wonderful
par un voyageur
Publié le 12 nov. 2024
par un voyageur
Publié le 11 nov. 2024
We like the fact it was quiet and relax. The property had a lot to offer to everyone; from being wild to just wanting to relax.. Love the way the property is maintained, and the staff goes above and beyond to provide service. We really love our stay and looking forward to another exciting stay in the near future..
Commentaires de Gestion de l’hôtel
21 nov. 2024 par Hotel Riu Santa Fe, Gestion de l’hôtel
Dear Juan E.,Your compliments are very much appreciated, our reward is your kind feedback with the confirmation of a job well done. Thank you very much.We will continue to work in order to improve our services and we would love to welcome you again soon.And we wish you a great day, Juan!Loving wishes,Hotel Riu Santa FeOnline Reputation Manager
