Note fondée sur 312 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Service Center Management., Gestion de l’hôtel
Dear Pooya,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Service Center Management., Gestion de l’hôtel
Dear Ida,Thank you for sharing your experience with us.We regret that your stay was not ideal and that the service and attention did not exceed your expectations. We would have loved to know more details on the areas and services you feel we should improve. Still, we invite you to revisit us so we can show you the changes we are constantly making.Best regards.
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Guest Service Center Management., Gestion de l’hôtel
Dear guest,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Location and fun pool
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Service Center Management, Gestion de l’hôtel
Dear Keith,Thank you very much for this kind review.It is wonderful to know that the prime location and the vibrant atmosphere of our pool area contributed positively to your experience.Your commendation on the impeccable cleanliness of our rooms and the top condition of our hotel is greatly valued, as we strive to maintain an environment that reflects our dedication to excellence in hospitality We are also delighted that our service met your high expectations, as we endeavor to provide service that transcends mere accommodation, ensuring an aspirational experience for every guest.We look forward to seeing you again soon.Best regards,Guest Service Center Management
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Awesome fun at the pool with the music and ambiance. Great location.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Service Center Management, Gestion de l’hôtel
Dear Keith,Thank you very much for this kind review.It is thrilling to hear that the vibrant ambiance and music at our pool added to your enjoyment and that our premier location was to your liking.Our aim is to provide an experience that transcends mere accommodation, blending the excitement of a cultural destination with the comfort and sophistication of Mediterranean-inspired living. We're delighted that the impeccable condition of our hotel and our dedication to service have made a positive impact on your stay.We look forward to seeing you again soon.Best regards,Guest Service Center Management
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Love the food and party vibes
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Guest Service Center Management, Gestion de l’hôtel
Dear Jasmin,Thank you for sharing your experience with us.We're thrilled to hear that the culinary offerings and vibrant atmosphere at our beachfront location added to the enjoyment of your visit, providing an aspirational experience that reflects our passion for Mediterranean-inspired hospitality.It is gratifying to know that our commitment to cleanliness and service met your expectations, as we strive to ensure every guest feels the unique blend of culture and cool that our resort embodies. We have taken note of your comments on the room amenities and appreciate your candid feedback, which is invaluable in our pursuit of creating an environment that not only meets but exceeds the aspirations of the stylish urbanite traveler.It would be a pleasure to welcome you back.Best wishes,Guest Service Center Management
par un voyageur de Lynnwood
Publié le 3 sept. 2024 sur Expedia
Very friendly staff.
Nice ocean front view!!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Service Center Management, Gestion de l’hôtel
Dear John,Thank you very much for this kind review.We are thrilled to hear that our staff's friendliness made a lasting impression on you and that the oceanfront view from your room added a special touch to your stay.Your commendation on the room's cleanliness is much appreciated, reflecting our commitment to providing immaculate accommodations. Although you've noted some aspects of the hotel condition may not have met your expectations, we are inspired by contemporary European culture and continuously strive to create an aspirational experience for our stylish urbanite travelers.We look forward to seeing you again soon.Best regards,Guest Service Center Management
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Very fun
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Service Center Management, Gestion de l’hôtel
Dear Suzy,Thank you for sharing your experience with us.We are delighted to hear that you found your stay to be very fun. Our team strives to create a vibrant atmosphere that reflects the stylish urbanite travels inspired by contemporary European culture.We appreciate your feedback regarding the hotel condition, and we acknowledge that ongoing construction works on the beach for the new concept by Grupo Rosanegra may have impacted your experience. We are committed to providing an aspirational experience, and we look forward to unveiling our new offerings.Thank you for your positive remarks about our cleanliness and service. We take pride in offering exceptional service and maintaining high standards for room cleanliness, ensuring that your stay is as comfortable as possible.It would be a pleasure to welcome you back.Best wishes,Guest Service Center Management
par un voyageur
Publié le 28 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Guest Service Center Management., Gestion de l’hôtel
Dear Emma,Thank you for sharing your experience with us.We are happy to know you had a great time at our beautiful resort while you were pampered and taken care of by our amazing staff. We would be honored to host you again to continue exceeding your expectations.Best regards.
par un voyageur
Publié le 25 août 2024 sur Expedia
Amazing stay
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Service Center Management, Gestion de l’hôtel
Dear Bianca,Thank you for sharing your experience with us.It is heartening to hear of your impeccable experience, from the pristine cleanliness of your room to the excellent condition of our hotel and the top-tier service provided by our team.Your acknowledgment of the thoughtful amenities in your room further shows that we are committed to providing an aspirational experience that transcends mere accommodation. We take pride in offering a setting that is inspired by contemporary European culture and the relaxed elegance of the Mediterranean, ensuring ME is the place to be seen for the stylish urbanite traveler.It would be a pleasure to welcome you back.Best wishes,Guest Service Center Management
