Note fondée sur 871 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Close to beach
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Marco I. Macías Operation manager., Gestion de l’hôtel
Dear Jean It is a pleasure for me to know that your experience at Marina Fiesta Resort exceeded your expectations. Our guests' feedback is truly appreciated as it helps us improve for our guest and be able to make memorable experiences. Till next time
par un voyageur de Candiac
Publié le 11 août 2022 sur Expedia
Emplacement
Commentaires de Gestion de l’hôtel
11 août 2022 par Marco I Macias, General Manager, Gestion de l’hôtel
Hello
Dear Annie
Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us.We are looking forward to your next visit.
Sincerely,
par un voyageur de Carlsbad
Publié le 15 janv. 2025
Commentaires de Gestion de l’hôtel
16 janv. 2025 par Marco I. Macias, Gestion de l’hôtel
Dear Lisa,We are glad and happy to know that you had a great time staying with us. We look foward to welcome you and your family in the near future.Sincerely,Marco I. MaciasDir. Operations
par un voyageur
Publié le 6 janv. 2025
I like this place the hotel very the people so nice only disappointed about the my room im reservation one room for two person and two 2 because im traveled with friend not husband not my boyfriend and the room only one bed !
Commentaires de Gestion de l’hôtel
7 janv. 2025 par Marco I. Macias, Gestion de l’hôtel
Dear Mariangela,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone at the hotel as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Marco i. MaciasDir. Operations
par un voyageur
Publié le 26 oct. 2024
I go to Cabo twice a year, this place is absolutely amazing! I’ve been going to Cabo for 8 years, this is the first time I’ve stayed at Fiesta, I’ll never stay anywhere else in the future!
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Richard Wayne Yaws,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Marco i. MaciasDir. Operations
par un voyageur
Publié le 18 oct. 2024 sur Expedia
Location is very convenient at walkable distance from most things. Very good hotel to stay for outside activities
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Adama,Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us. I am glad to know that your overall experience was enjoyable,I appreciate the wonderful review you have so kindly shared, emphasizing the location, friendly staff and warmth of the service.Please feel always welcome at the heartbeat of Cabo!Marco I. Macías, Dir. Operations
par un voyageur
Publié le 18 oct. 2024 sur Expedia
no more
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Sean,First , We really appreciate that you took the time to leave us your personal opinion about your recent stay, Is my regret to read that you went through some inconveniences during your stay with us. Im having trouble find any feedback from you during your stay, if is okey with you, please let me know how your stya was. Dont hesitate to contact me at any time. Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers.We would like to sincerely apologize for your disappointment, Feel always welcome.Sincerely,Marco I. MaciasDir. Operations
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Enjoyed our stay. Friendly staff. Will go back.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Joann,Thank you for letting us know how your stay was. We look foward to welcome you and your family in the near future. Best Regards,Marco I. Macias Dir. Operations
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Our 3rd time to Marina Fiesta and unfortunately, our last. Great location, but Wendy (manager) is extremely rude and unwilling to accept that the resort over booked. We paid extra for a TWO bedroom Nautical Family Suite, but they gave us junior suites side by side. Needless to say, super disappointed that they can’t admit their wrong doing and try make it right with us.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Kristy Lynn,I am deeply sorry to hear about your disappointing experience at Marina Fiesta. I apologize for any inconvenience caused by the overbooking situation and the incorrect room assignment. Rest assured, I personally investigate this matter and ensure that appropriate measures are taken to rectify the situation, i understand you reserve nautical suites and because you are a member of Expedia we did give you an upgrade to our Grand Luxe Suite 2 bedroom, i'm really sorry for the inconvenience. We are really sorry for the misunderstanding and hope you can give us another chance. I assure you that the circumstances you described are not typical with the high standards that we strive to provide.Your feedback is invaluable to us, and we are committed to providing the highest level of service to our guests. Please let me know if there is anything else I can do to assist you further.Sincerely,
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Plan on staying there next visit.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Robert,Thank you very much for letting us know how well your stay was. We look foward to welcome you and yopur family in the near future.Best RegardsMarco I. MaciasDir. Operations
