Note fondée sur 891 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Close to beach
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Marco I. Macías Operation manager., Gestion de l’hôtel
Dear Jean It is a pleasure for me to know that your experience at Marina Fiesta Resort exceeded your expectations. Our guests' feedback is truly appreciated as it helps us improve for our guest and be able to make memorable experiences. Till next time
par un voyageur de Candiac
Publié le 11 août 2022 sur Expedia
Emplacement
Commentaires de Gestion de l’hôtel
11 août 2022 par Marco I Macias, General Manager, Gestion de l’hôtel
Hello
Dear Annie
Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us.We are looking forward to your next visit.
Sincerely,
par un voyageur
Publié le 26 oct. 2024
I go to Cabo twice a year, this place is absolutely amazing! I’ve been going to Cabo for 8 years, this is the first time I’ve stayed at Fiesta, I’ll never stay anywhere else in the future!
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Richard Wayne Yaws,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with everyone as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Marco i. MaciasDir. Operations
par un voyageur
Publié le 19 août 2024 sur Expedia
El hotel esta' bien y ubicacion tambien pero lo unico' que fue muy incomodo fue tanta insistencia en ofrecernos un tiempo compartido y por esta razo'n no se si volveria a quedarme en este hotel , pero por lodemas estuvo' bien....
Commentaires de Gestion de l’hôtel
22 août 2024 par Marco I. Macias, Gestion de l’hôtel
Estimado Agustin,Muchas gracias por sus amables palabras. Estamos muy contentos de que haya disfrutado su estancia con nosotros. Estamos orgullosos de contar con el talento y la dedicación de nuestro equipo para ofrecer la mejor experiencia a nuestros huéspedes. Le pido una sicenra disculpa por la insistencia de nuestros compañeros de tiempo compartido. Vamos hablar con ellos al respecto. ¡Esperamos volver a verlo pronto!
par un voyageur
Publié le 18 août 2024 sur Expedia
Frank was great and attentive as well as the rest of the team.
Commentaires de Gestion de l’hôtel
23 août 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Jorge,Receive greetings on behalf of Marina Fiesta Resort; allow me to thank you for sharing your experience with us. I am glad to know that your overall experience was enjoyable,I appreciate the wonderful review you have so kindly shared, emphasizing the location, friendly staff and warmth of the service.Please feel always welcome at the heartbeat of Cabo!Sincerely,
par un voyageur
Publié le 17 août 2024 sur Expedia
We liked the location of Marina Fiesta - several restaurants within walking distance, walking to bars, shopping and a grocery store with a 2 block radius. However the property is dated everywhere, lobbies, bathrooms, Even the pool. The floor in our room needed mopping….we had the same few dirty spots on the floor the entire week. We got fresh towels and our bed linens changed daily but the floor was not mopped while we were there for 7 nights The bar and wait staff were very friendly and attentive
Commentaires de Gestion de l’hôtel
22 août 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Richard,We're sorry to hear your stay wasn't 100% pleasant, we offer you an apology for the inconvenient, we really appreciate you took a few minutes to share your experience thru this review. We really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxe , aparently in this time we could not rectify all different situation, once again I apologise for not being able to exced your expectations.Sincerely,
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Marco I. Macias, Gestion de l’hôtel
Estimado Juan Jose,Muchas gracias por sus amables palabras. Estamos muy contentos de que haya disfrutado su estancia con nosotros. Estamos orgullosos de contar con el talento y la dedicación de nuestro equipo para ofrecer la mejor experiencia a nuestros huéspedes. ¡Esperamos volver a verlo pronto!Saludos Cordiales
par un voyageur
Publié le 15 août 2024 sur Expedia
Ubicacion centrica
Commentaires de Gestion de l’hôtel
22 août 2024 par Marco I. Macias, Gestion de l’hôtel
Estimada Alicia,Muchas gracias por sus amables palabras. Estamos muy contentos de que haya disfrutado su estancia con nosotros. Estamos orgullosos de contar con el talento y la dedicación de nuestro equipo para ofrecer la mejor experiencia a nuestros huéspedes. ¡Esperamos volver a verlo pronto!Saludos Cordiales
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Marco I. Macias, Gestion de l’hôtel
Estimado Arturo,Agradesco el tiempo que se tomo para hacernos saber su experencia durante su estancia. Lamento muchisimo que no haya sido de su agrado. Le pido una sicnera disculpa! Ojala pueda darnos una segunda oportunidad para ofrecerle el servicio y la calidad que usted merece. Saludos cordiales
par un voyageur
Publié le 15 août 2024 sur Expedia
This used to be our favorite place to stay but it has really gone downhill. Our room had these little flying bugs and we also found a dead cockroach. We asked them to spray the room but it never happened. Also the toilet stopped working and the bathroom door handle was broken. They did fix these two issues. Also the room floor was very dirty, it seems that they don’t mop the floors. Our socks were very dirty from walking aroind the room. Lastly when we were at the pool drinking an energy drink we were told we could not consume outside food, this is freaking ridiculous. I paid for my visit so I should be able to bring in whatever food or drink I want. I’ll never stay here again. Avoid this dump at all costs.
Commentaires de Gestion de l’hôtel
22 août 2024 par Marco I. Macias, Gestion de l’hôtel
Dear Arturo,We would like to sincerely apologize for your disappointment, Our guests' opinion is always extremely important for us and we appreciate all the suggestions, be sure we will take them to improve and become a better place for you and other travelers. We really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxe , aparently in this time we could not rectify all different situation, once again I apologise for not being able to exced your expectations. . Feel always welcomeSincerely,
