Note fondée sur 808 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,3 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2023 sur Expedia
Super resort , très belle accueil par Regina notre concierge !! Nous avons adorer l’expérience ! Nourriture très bonne !! Nous recommandons !
Commentaires de Gestion de l’hôtel
7 août 2023 par René Virgilio General Manager Pueblo Boni, Gestion de l’hôtel
Dear Mathieu,We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
par un voyageur de West Richland
Publié le 12 oct. 2024
Commentaires de Gestion de l’hôtel
12 oct. 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Robert A, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
par un voyageur de West Richland
Publié le 22 sept. 2024
The resort is beautiful, the staff was outstanding and the location to town was also great. These were the good things, but there was one large disappointment that continually resurfaced and that was “for an EXTRA CHARGE”. We paid for an all inclusive package and at every turn we were told there would be an extra charge for something. We regularly stay at all inclusive resorts and unfortunately this was a big disappointment for such a great resort. Charge more up front but stop the nickel and dime games.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Robert A, We appreciate and value all guest feedback and would like to thank you for taking the time to share your review on your recent stay with us. It is our goal to provide a wonderful relaxing guest experience and everything we do is design to maximize value to our guests. We also take pride on providing our guests with a wide variety of award-winning dining and beverage options during their stay with us. The reason we have restaurants with surcharge or offer additional items on our menu, is in order to provide our guests with additional choices other than what is included in their All-Inclusive plan.We hope that you will give us the opportunity of welcoming you back to demonstrate our ability to deliver service and facilities to your expectations and to amend your latest views. Warm regards,
par un voyageur
Publié le 5 sept. 2024
Commentaires de Gestion de l’hôtel
5 sept. 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Manou, Thank you very much for your preference, we hope to see you very soon.Best regards,
par un voyageur
Publié le 23 août 2024
Staff is awesome our butler Itamar was the best
Commentaires de Gestion de l’hôtel
24 août 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Richard, We really appreciate you taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. I am delighted to read that we exceeded your expectations with our accommodations and service offered by our staff. We hope to have the opportunity of hosting you again…Warm regards,
par un voyageur
Publié le 21 août 2024
Beautiful property. Breakfast buffet was great. Transportation to other properties was a big hit.
Commentaires de Gestion de l’hôtel
22 août 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear HORACE, We really appreciate you taking the time to write your kind review and share it with us and our future visitors, your comments are very helpful for all. I am delighted to read that we exceeded your expectations with our accommodations and service offered by our staff. We hope to have the opportunity of hosting you again…Warm regards,
par un voyageur
Publié le 19 août 2024 sur Expedia
Exceptional service
Commentaires de Gestion de l’hôtel
19 août 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Artashes, We thank you for the kind review, on behalf of all of us here at Pueblo Bonito, we would like to thank you for your appreciation to the services provided during your recent stay. We can assure you that your comments represent a major factor of motivation to all the Pueblo Bonito staff.Best regards,
par un voyageur
Publié le 17 août 2024 sur Expedia
Property was amazing. Good and drinks were great! Great customer service!! Highly recommend.
Commentaires de Gestion de l’hôtel
17 août 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Lorenzo T, We really appreciate you taking the time to write your kind review and share it with us and our future visitors. Your lovely words are so very much appreciated and we truly look forward to welcoming you back very soon. Warm regards,
par un voyageur
Publié le 16 août 2024 sur Hotels
Absolutely amazing place and staff, I will be staying again someday!!
Commentaires de Gestion de l’hôtel
17 août 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Rebecca, Thank you very much for your wonderful review. We are pleased to know you enjoyed your stay. Your kind words toward our Pueblo Bonito team are very much appreciated. We sincerely look forward to your return to continue to exceed your expectations.Warm regards,
par un voyageur de New York
Publié le 16 août 2024 sur Expedia
This was a beautiful , clean and relaxing resort. Food was great.
Commentaires de Gestion de l’hôtel
16 août 2024 par René Virgilio General Manager Pueblo Bonito Pacif, Gestion de l’hôtel
Dear Elamy, It is delightful that you enjoyed the service you received and that we were able to deliver a great lasting impression. We look forward to hosting you again soon.Warm regards,
