Note fondée sur 1 111 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2022 sur Expedia
Clean. Beautiful
Commentaires de Gestion de l’hôtel
1 sept. 2022 par Room Division Manager, Gestion de l’hôtel
Dear Sara thank you so much for choosing Tesoro Los Cabos. We look forward in welcoming you back soon. Kindly, Javier Flores Lucas.
par un voyageur
Publié le 20 avr. 2022 sur Expedia
la terrasse avec piscine est superbe !
Commentaires de Gestion de l’hôtel
30 avr. 2022 par Room Division Manager. , Gestion de l’hôtel
Cher Eric merci beaucoup pour votre visite.
par un voyageur
Publié le 5 nov. 2024
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Ernest thank you so much for choosing Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
par un voyageur de Phillips
Publié le 4 nov. 2024
Commentaires de Gestion de l’hôtel
5 nov. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Lynda thank you so much for your preference and for this 5-star rating. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
par un voyageur de SEASIDE
Publié le 19 oct. 2024
I have stayed there 3 times and it was great. Every staff member treated me so well. It was my mistake didn't read no more free breakfast. I'll still stay at this hotel.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Dale thank you so much for your preference and loyalty. We are very grateful to you for your wide recognition to our facilities, amenities and services; all these were thought to create a unique and memorable vacation's experiences for our guests. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
par un voyageur
Publié le 16 oct. 2024
The only issues we had was the pool towels. Didn't have any towels one day, about 1pm. Another time had my wrist band and room key but forgot my pool card, she wouldn't give me a towel. Her personality was a little rude. One time after waiting for her to come back to turn in the towels, she didn't, us and another couple had to go behind the counter and get our key card ourselves. The other couple lost patience and got there's and got ours. Other than that we have already said we'll be back. Great hotel, great stay, Thank You
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Room Division Manager, Gestion de l’hôtel
Dear Ernest thank you so much for your preference. We are very grateful to you for your wide recognition to our facilities, amenities and services; all these were thought to create a unique and memorable vacation's experiences for our guests. We will be sharing your complete review with our management and staff to ensure that we learn and grow from your remarks. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Room Division Manager, Gestion de l’hôtel
Dear Juliet thank you so much for your stay. Our commitment is provide you an exceptional customer satisfaction and we apologize if this was not the case. We have shared your feedback with the rest of the team to handled things differently next time if you give us an opportunity. We remain at your service. Warm Regards. Javier Flores Lucas, Room Division Manager.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Room Division Manager, Gestion de l’hôtel
Dear Justin thank you so much for your review and for choosing Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Room Division Manager, Gestion de l’hôtel
Dear Eric thank you so much for choosing Tesoro Los Cabos. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
par un voyageur
Great stay
Publié le 15 août 2024 sur HotelsSurprised to be upgraded to fantastic marina view room as a VIP Expedia member
Quiet and comfortable- bed fantastic
Have stayed here for years and the property never disappoints
Commentaires de Gestion de l’hôtel
16 août 2024 par Room Division Manager, Gestion de l’hôtel
Dear Judy thank you so much for your stay and for sharing us your review. We hope to have the pleasure of seeing you again in your next visit as we will be more than happy to serve you. Sincerely Javier Flores Lucas, Room Division Manager.
