Note fondée sur 922 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,1 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 19 août 2023 sur Expedia
Il y avait 1 ascenseur lautre ne fonctionnent pas
Commentaires de Gestion de l’hôtel
19 août 2023 par Roberto Gómez, Gestion de l’hôtel
Dear Dora,Thank you for taking the time giving us your rating after visiting Villa del Palmar Los Cabos.Concerning your remark about the elevator, please be informed that we are installing a new elevator to provide better accommodations to our valued guests like you. We offer you a sincere apology for this inconvenience.On the other hand, we are delighted to learn that you had a good time with us.We look forward to the opportunity of hosting you again at our beautiful resort.Respectfully,
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
I just got back from 5 days here for a bachelorette party and I would definitely stay here again! We did the all-inclusive package. Our room was clean. (You can hear a little noise from the hallway/lobby through the door, but it wasn't bothersome.) Though the building hallways and elevators were warm, our room's AC worked well, thankfully. We truly enjoyed the staff and their service at every bar, restaurant, and counter on the property. They had a great sense of humor, were helpful when we had questions, and accommodating for dietary restrictions. Because the resort was very full during the week we went, service was sometimes slow, but we didn't mind. All of the food was DELICIOUS. It was my dream come true to be able to eat shrimp tacos, guacamole, and sushi for lunch every day! I really appreciated how the taco restaurant had a consistent daily menu while the other restaurant's dinner menu/theme changed every night. The views from our tables were gorgeous, overlooking the ocean and the famous rocks. We even got to see leaping manta rays! We enjoyed the nightly shows and corresponding meals (tip: get in line early!). I loved being able to pop into the pool or ocean whenever. We were able to walk down the beach a bit to get a water taxi over to the marina or other restaurants further down. The gym, spa (next door), and pickleball were fun too. Concierge was able to call us a taxi whenever we needed. Overall a great experience!
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Explore, Thank you for choosing Villa del Palmar, and for sharing such a detailed and positive review of your experience! We're honored to be your preferred destination in Cabo San Lucas, and we appreciate your loyalty. It's wonderful to hear that our location on Medano Beach, with the scenic backdrop of the Lands' End arches, continues to impress. We're pleased that the resort's amenities, including restaurants, markets, and recreational facilities, contribute to a memorable stay. Your description of the vibe at Villa del Palmar Cabo, with its chill and civilized atmosphere, is fantastic feedback. We're glad you find the ambiance fun yet calm, creating the perfect environment for your family. Thank you for acknowledging the loyalty and dedication of our staff, and for recognizing the value and quality we aim to provide. We look forward to welcoming you back for another wonderful stay next year! Best regards,
5 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Sebastian, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,
4 sur 5
par un voyageur

Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear jorge, First thank you so very much for taking a moment to review your recent stay with us at Villa Del Palmar Beach Resort & Spa Cabo San Lucas. I am thrilled to hear you enjoyed your stay, most important, your service expectations were exceeded by our colleagues, your comments are really important for us in order to take action immediately. We look forward for your next visit, hopefully soon,
5 sur 5
par un voyageur de GEORGETOWN

Publié le 18 juill. 2024
Very nice property, great property using value. Easy walk to town or down the beach to Medrano Beach.
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Naúm Morán, Gestion de l’hôtel
Dear Scott,On behalf of the entire team of Villa del Palmar Beach Resort & Spa, we would like to thank you for your kind preference and for taking the time giving us your feedback.We are delighted to learn that you had a good time with us, that you appreciate our outstanding location and the beauty of our premises.We hope to have the opportunity to welcome you once again and provide you with the outstanding service we have been recognized for.Respectfully
5 sur 5
par un voyageur

Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear corwin, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,
5 sur 5
par un voyageur

Publié le 17 juill. 2024 sur Expedia
We loved the food very good quality and how close we were to the Marina. We used Uber and that was easy to get from the hotel.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Naúm Morán, Gestion de l’hôtel
Dear Sandra,Thank you for taking the time giving us your feedback after visiting Villa del Palmar Los Cabos.We are delighted to learn that you enjoyed your time with us and that you appreciate our privileged location, the quality of our food and the outstanding service provided by our very committed staff.It will be an honor to have the opportunity of hosting you at our beautiful resort.Respectfully,
5 sur 5
par un voyageur

Publié le 14 juill. 2024 sur Expedia
Beautiful!
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Svetlana,Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the future to make another memorable vacation,
3 sur 5
par un voyageur

Publié le 12 juill. 2024 sur Expedia
Beautiful place but restraunts are hard to reserve To many people not many restaurants. That goes with rrying to get a drink only 1 bar tender for the pool bars.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Jimmy,We appreciate the time you took to share your experience with us, your comments help us to improve our services and our guest’s satisfaction. With no doubt, we will take action based on your comments to make appropriate improvements.We hope you allow us to host you once again so that we may serve you with the warmth and hospitality for which we are recognized. Respectfully...
5 sur 5
par un voyageur de glendale

Publié le 12 juill. 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
14 juill. 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Alaaldin Mustafo, Thank you for expressing your great satisfaction with Villa del Palmar Beach Resort & Spa Cabo San Lucas and for sharing the details of your stay with us. On behalf of our Villa del Palmar Beach Resort & Spa Cabo team, we look forward to hosting you once again to create another memorable vacation, Respectfully...