Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2023 sur Expedia
Il y avait 1 ascenseur lautre ne fonctionnent pas
Commentaires de Gestion de l’hôtel
19 août 2023 par Roberto Gómez, Gestion de l’hôtel
Dear Dora,Thank you for taking the time giving us your rating after visiting Villa del Palmar Los Cabos.Concerning your remark about the elevator, please be informed that we are installing a new elevator to provide better accommodations to our valued guests like you. We offer you a sincere apology for this inconvenience.On the other hand, we are delighted to learn that you had a good time with us.We look forward to the opportunity of hosting you again at our beautiful resort.Respectfully,
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Naúm Morán, Gestion de l’hôtel
Dear Alberto,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to give us your kind rating.We are honored to read that you had a good time with us. It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our sincere hospitality.Kind regards,
par un voyageur
Publié le 20 août 2024 sur Hotels
Everything was really good, besides some small details like charging a lot for Internet service or not allowing to take fresh fruit into the pool área...
Some of the persona in the staff aré too picky and too rígid in simple rules
Commentaires de Gestion de l’hôtel
20 août 2024 par Naúm Morán, Gestion de l’hôtel
Dear Jesus,Thank you so much for taking the time to give us your comments after your visit.We are grateful for your observations that we take as a continued improvement tool.It will be an honor to have the opportunity of hosting you again at our beautiful resort and provide you with the outstanding service we have been recognized for.Kind regards,
par un voyageur
Publié le 18 août 2024 sur Expedia
The staff was really professional, and the building is well maintain, but the problem was with the room They gave me. It was humid the whole time the bed was like almost wet.
Commentaires de Gestion de l’hôtel
19 août 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Alejandro, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. I sincerely regret that your satisfaction was affected by the humidity and cleaning standards, we take your comments by heart, and this will be addressed to management involved. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,
par un voyageur
Publié le 17 août 2024 sur Expedia
friendly staff all amenities
Commentaires de Gestion de l’hôtel
17 août 2024 par Naúm Morán, Gestion de l’hôtel
Dear Christiaan,Thank you for taking the time to give us your kind rating after your visit.We are honored to read that you enjoyed your time with us, that you appreciate the amenities offered at the resort as well as the friendly service provided by of our very committed staff.We look forward to the opportunity of hosting you again at our beautiful resort and provide you with the outstanding service we have been recognized for.Kind regards,Respectfully,
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Luis Edgardo, Thank you for allowing us to host you at Villa del Palmar Beach Resort & Spa and for taking the time to share your experience with us. We are pleased to read that you had a great experience during your stay with us. Your comments inspire us to keep making our guest’s satisfaction possible. It will be an honor for us to have you back in the next future to make another memorable vacation, Kind regards,
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Ivan, Bravo! Your review deserves a standing ovation on the grand stage of Villa del Palmar Cabo, we are over the moon reading that our performance struck a chord with you Thank you for choosing to celebrate such special occasions with us, we are overjoyed to hear that your vacation was wonderful and filled with memorable moments in Villa del Palmar Cabo. We appreciate the special thanks to our entire team for creating a perfect playlist of great memories and big smiles, we are dancing to the rhythm of your review, rest assured they will be commended for their amazing hard work. Your satisfaction is our encore, and we cannot wait to welcome you back for another stay that is sure to be a chart-topping hit! Respectfully...
par un voyageur
Publié le 14 août 2024 sur Expedia
Nice property, excellent value.
Commentaires de Gestion de l’hôtel
14 août 2024 par Oscar Galeana Gallo/ Guest Service Manager, Gestion de l’hôtel
Dear Gary,Let me express our gratitude for your loyalty towards Villa del Palmar Beach Resort & Spa Cabo. It's an honor for us that you keep choosing us as your vacation destination. We appreciate your kind comments regarding the service.We look forward to your next visit so don't hesitate to contact us directly for any future requests!!
par un voyageur
Publié le 5 août 2024 sur Expedia
My family and I spent a week at Villa del Palmer the last week of July.
Pros:
Armando at the Bell Desk was amazing! He was friendly and offered great suggestions on restaurants and sites.
The views from our room were spectacular!
Carlos was our poolside server, and he was friendly and prompt.
The pizza was great!
The whale slide is really cool!
Cons:
The Front Desk staff was not friendly and made you feel like you were bugging them.
After checking in, we were hounded multiple times about attending the timeshare presentation. We were exhausted from an 8-hour travel day and just wanted to relax.
Staff does not monitor the number of people "reserving" chairs by the pool. You have to be poolside by 7 to get a spot that hasn't been marked by people with towels who don't come back for hours.
Our stay was good, and we would most likely return.
Commentaires de Gestion de l’hôtel
6 août 2024 par Naúm Morán, Gestion de l’hôtel
Dear Aiyana,Thank you so much for taking the time to give us your comments after your visit.We are grateful for your observations that we take as a continued improvement tool.It will be an honor to have the opportunity of hosting you again at our beautiful resort and provide you with the outstanding service we have been recognized for.Kind regards,
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Naúm Morán, Gestion de l’hôtel
Dear Sarah,Thank you for allowing us the opportunity of hosting you at Villa del Palmar Los Cabos and for taking the time to give us your kind rating.It will be an honor for the Villa del Palmar Los Cabos to welcome you back soon and offer you, our hospitality.Kind regards,
