Note fondée sur 103 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2022 par Andy, Gestion de l’hôtel
Thank you very much for such an awesome rating Olivier, we really hope we meet your expectations, see you next time! Pura Vida, Andrea and team Cantarana.
par un voyageur
Publié le 9 févr. 2019 sur Expedia
La chambre reservée ne correspondait pas aux photos de la résevation initiale. Elle ne devrait pas être louée, car en dessous du restaurant, et très bruyante dès le matin, jusqu'au soir. L'eau de la piscine n'était propre, la filtration ne fonctionnait pas pendant notre séjour.
Commentaires de Gestion de l’hôtel
4 mars 2019 par Évelyne L., Gestion de l’hôtel
Bonjour,
Merci de prendre le temps de nous écrire un commentaire. Nous allons adresser les remarques suivantes dans le but d'améliorer la chambre 5 et l'état de la piscine.
En espérant que vos vacances ont été agréables.
par un voyageur
Publié le 27 déc. 2018 sur Expedia
+: Petit endroit tranquille, seulement 5 chambres, mais les installations sont tout-à-fait suffisantes.
Le resto de l’hôtel est très bon
Le petit-déjeuner excellent
Excellent service
Parlent 3 langues (aussi français car une des employée est québécoise)
La plage Playa Grande est à 4-5 minutes de marche, location à l’hôtel en face de l'entrée privée pour aller à la plage. Cette plage est très calme, pas trop fréquentée.
-: Notre séjour était de 3 nuits et en arrivant le wi-fi ne fonctionnait pas. À notre départ, rien n'était réparé, il fallait se rendre à l'autre hôtel (3 minutes) pour utilisé le wi-fi pour planifier nos activités et déplacements
Commentaires de Gestion de l’hôtel
16 janv. 2019 par Fede , Gestion de l’hôtel
Thank you
Pura Vida
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Es la segunda vez que me quedo en Cantarana, y me he quedado también en El Manglar, siempre quiero volver !!! Esta vez me fui sola a la playa (con mi perrita), escogí Playa Grande y Cantarana por el hecho de ser un lugar donde me sentía segura de ir sola :)
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Gerson. , Gestion de l’hôtel
Hola Susana!Gracias por compartir su experiencia con nosotros.Para nosotros fue un verdadero placer haberla recibida de vuelta en nuestra propiedad. Agradecemos mucho su preferencia por nosotros y confiarnos su seguridad!Esperamos poder tenerla de vuelta a usted y pequeña compañera de viajes. Pura Vida!Gerson & Equipo Cantarana.
par un voyageur de Brooklyn
Publié le 23 août 2024 sur Expedia
Hotel Cantarana is a uniquely understated boutique hotel full of character and charm. It is amazing in that there is a restaurant and cafe both located directly on the property. Meals at the restaurant are delicious and appealing; a must try is the Casado for dinner and the Super food for breakfast!
The staff at La Cantarana is amiable, polite and welcoming to guests. Manfred, Mario, Angie and Merlin are superb hosts/waitstaff. The music piped through the open air restaurant is soothing and at night the music selection is amazing! Guests sway to the sweet sounds of reggae, pop and instrumental music.
La Cantarana is serene yet you can hear the sounds of the waves of Playa Grande crashing against the shore! Guests are also greeted by the sounds of howler monkeys, lizards and every once in a while a falcon, red crabs or raccoon may be in the nearby vicinity. Also within walking distance is Cafe Azul Mar and The Grateful. From the Grateful one can catch a small privately chartered boat powered by Mauricio to nearby Tamarindo. The trip is $5 US per person and does not disappoint! Mauricio also provides a two hour tour of El Manglar, ( the mangrove) where one can get a closer look at crocodiles, raccoons, monkeys and birds.
Overall, this boutique hotel located only an hour and twenty minutes from Liberia airport by our rented 4x4 deserves a ten! La Cantarana will definitely see us again for another remarkable stay! Pura Vida!
Commentaires de Gestion de l’hôtel
24 août 2024 par Gerson., Gestion de l’hôtel
Hola Trevlyn,Thank you so much for your glowing review of our property! We're thrilled to hear that you enjoyed our unique blend of charm and serenity. It's wonderful to know that our restaurant and cafe, with their delicious offerings like the Casado and Super food, enhanced your stay. We're particularly delighted that our team members made such a positive impression on you with their warmth and hospitality.We’re glad you appreciated the soothing music and the natural sounds of Playa Grande, along with the occasional visits from local wildlife. It’s fantastic that you took advantage of the nearby attractions, including the boat trip with to the mangrove tour. Your feedback truly captures the essence of what we aim to offer, an unforgettable and authentic experience.Thank you again for your kind words and for rating us a perfect ten! We look forward to welcoming you back for another remarkable stay. Pura Vida! Gerson & Team Cantarana.
par un voyageur
Falta un poco de mantenimiento
Publié le 7 août 2024 sur HotelsFalta un poco de mantenimiento, la luz del baño sin plafon, la luz de mesa de noche no tenia apagador y la placa de pared floja, el abanico de la cocina no echaba aire, la caja de seguridad no funciono ni tenia llave, por lo demas bien
Commentaires de Gestion de l’hôtel
9 août 2024 par Gerson, Gestion de l’hôtel
Hola Rodolfo!Gracias por tu comentario. Lamentamos los inconvenientes que encontraste durante tu estancia. Nos esforzamos por mantener nuestras instalaciones en las mejores condiciones posibles, por lo que tomaremos en cuenta tus observaciones para realizar las mejoras necesarias. Nos alegra saber que, a pesar de estos problemas, tu experiencia general fue positiva. Si decides hospedarte con nosotros nuevamente, haremos todo lo posible para asegurarnos de que tu estancia sea aún más cómoda y satisfactoria. Igualmente le invitamos en dado caso de presentarse algun desafió que ponga en riesgo su experience con nosotros, nos pueda contactar por whatsapp y poder asistirle lo más pronto posible.Esperamos poder verle pronto!Pura vida,Equipo Cantarana & Gerson.
par un voyageur
Big disappointment
Publié le 22 juill. 2024 sur HotelsI booked a room with a queen and a twin bed, and they gave me a room with a king bed. Instead of acknowledging their error, when I showed them the reservation, the receptionist kept wanting to be right by saying there is never any guarantee. She could have easily remedied to the situation by bringing a twin bed to the room, instead she asked for $30 extra to do this. This woman should not be in customer service. Also the road going there is in a very bad condition and you could get stuck easily in the mud.
Commentaires de Gestion de l’hôtel
29 août 2024 par Andy, Gestion de l’hôtel
Ale, thank you for taking the time to share your feedback. I’m sorry to hear about the issues you encountered during your stay. There are times when room types and bed configurations may vary due to availability. In this case, you were assigned automatically to the room with a king bed because that was the room available when you booked this type of room. Our team does strive to accommodate all requests as best as possible, but we cannot guarantee specific room types or configurations unless previously arranged. Regarding the extra charge for a twin bed, this is a policy we have to cover the additional setup costs, and I apologize if this was not clearly communicated. I assure you that our staff members are trained to provide the best service possible, and your feedback will be used to improve our customer interactions in the future. Thank you again for your feedback. Pura Vida!
par un voyageur
Publié le 22 juin 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
22 juin 2024 par Yorya, Gestion de l’hôtel
Thanks so much for rating us Khari! It means a lot to us to know you had a great experience staying with us! We are also glad to hear you liked our beautiful location in this area of a National Park. Many thanks for choosing us! It'll be our honor to have you back in a not so far future. Pura vida! Cantarana Team
par un voyageur
Great Clean Place to Chill
Publié le 28 mai 2024 sur HotelsNIce quant little hotel with 6 rooms total. Half hour drive from Tamarindo, but on basically same beach but seperated by a river. Small but nice pool, 4 minute walk to long and beatiful beach. Small upstairs restaurant was nice and food was good. Great service and communication from staff. Very freindly staff indeed. 2-3 little restaurants and bars nearby within walking distance. Low key quiet area surrounded by many upscale homes. Security guard at gate entering the neighborhood. Good pace to chill, or drive 30 minutes to Tamarindo for more people and dining and activity options. Huge King Bed, rooms come with small kitchen, gas stove, utensils, plates, microwave, refrigerator. Recommend this place for chill style
Commentaires de Gestion de l’hôtel
29 mai 2024 par Yorya , Gestion de l’hôtel
We are thrilled to know that you had a great stay with us. We are very grateful for your awesome rating! It means a lot to us to know you had a relaxing time in our small paradise! Our amazing team members works hard to provide the best possible experience for our guests, many thanks for pointing out their service. We look forward to having you back soon at our hotel! Pura vida! Cantarana Team.
par un voyageur
Publié le 24 mai 2024 sur Expedia
This place is absolutely amazing! It is a very small boutique hotel, and has a private gate that takes you down to the beach. The staff were all extremely helpful and friendly. The pool was kept up beautifully. The food was excellent and the beach is unbelievable! At any given time, I don't think there were more than a dozen people on the beach with us. I cannot recommend enough! If you're thinking of going to Tamarindo, skip it and book here or at their sister Hotel. Playa Grande beats Tamarindo in every way. And this is a great place to stay if you're in Playa Grande.
Commentaires de Gestion de l’hôtel
24 mai 2024 par Gerson, Gestion de l’hôtel
Alex, thank you so much for sharing with us your experience!We truly appreciate immensely your kind words and our whole team is very grateful, as every single one of them strives to provide the best high quality service for all of our guests! Your recommendation to choose Playa Grande over Tamarindo means a lot to us, and we couldn't agree more! We strive to provide an exceptional experience that surpasses expectations, and we're thrilled that you found our hotel to be a great place to stay in Playa Grande.We look forward to seeing you again in Costa Rican territory, over here at our little paradise! Pura VidaGerson & Team Cantarana
