Note fondée sur 476 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct pour un séjour d etape.
Publié le 11 août 2019 sur HotelsSéjour d etape.- confort simple.
Commentaires de Gestion de l’hôtel
12 août 2019 par Kevin, Gestion de l’hôtel
Dear Christian,
First of all, thank you for staying at Best Value Desert Inn, and we are more than pleased to know that you had a comfortable and satisfactory stay.
Thank you and hope to see you again.
par un voyageur
Bien .. pour ce prix
Publié le 5 août 2019 sur HotelsPour le prix, correct mais chambre pas très propre (tapis,chaises, couvertures). Draps et serviettes de bain ok. Vaisselle sale. Par contre excellent wifi. Parking vaste.
Commentaires de Gestion de l’hôtel
12 août 2019 par Kevin, Gestion de l’hôtel
Dear Jean-Jacques,
First of all, thank you for staying at Best Value Desert Inn. We will share your comment with related departments and keep the room always clean.
Thank you and hope to see you again.
par un voyageur de NIORT
Publié le 15 sept. 2018 sur Hotels
motel propre, mais juste bon pour une nuit de passage - insonorisation complètement absente.
par Christele
Décevant.
Publié le 9 juill. 2017 sur HotelsMotel vraiment bas de gamme, équivalent 1 étoile en FRANCE, au bord de la highway c propre , mais aucun charme. La piscine était en travaux.... pas de petit dej mais pas mal de restaurants autour pour les repas. Vraiment juste une étape. Je pense qu'il y a mieux au même prix.
Commentaires de Gestion de l’hôtel
29 juill. 2017
I am sorry that you were unhappy with your stay with us in Cache Creek. We thank you for your feedback as we welcome all comments that serve to tell us where we can improve our service to our guests. Have a pleasant summer.
par Pascal de Paris
Great place to stop by in Cache Creek
Publié le 7 août 2016 sur HotelsGreat value if you need a place to stop by on the way to Vancouver. I was a bit worried after looking at the reviews of the motels in Cache Creek and decided to go for this one. We arrived very late on our way to Vancouver from the Rockies. The staff was very helpful and super friendly. The room was very clean. We were able to continue our journey the next day well rested. Very happy about the choice.
Commentaires de Gestion de l’hôtel
9 août 2016 par General Manager, Gestion de l’hôtel
We are so glad you had a positive experience with us. We'll look forward to seeing you again in the future if you come through,
Take care and safe travels!
Lance & Soo
par un voyageur
Worst place I’ve ever stayed
Publié le 9 août 2024 sur HotelsThe clerk was very rude not helpful at all
Commentaires de Gestion de l’hôtel
11 août 2024 par Max, Gestion de l’hôtel
Sorry to hear that. Is it possible to call Max to explain the situation? I can offer you some future credits if you can call.We never got complaints about front desk yet. Did you check in on Jul 20? Just want to make sure.
par un voyageur
Publié le 7 août 2024 sur Expedia
Bed terribly uncomfortable and sagging. Room smells of stale cigarettes
Commentaires de Gestion de l’hôtel
7 août 2024 par Max, Gestion de l’hôtel
The name is not on our system, the room may be under someone else name. Our housekeepers work hard to keep higher standards.Never received a review like this but we don’t know which room did you get the issue.Please let us know right away next time, at least before you leave if you can.
par un voyageur
Publié le 7 août 2024 sur Expedia
Property could use a little TLC. Outside stairs to access second floor had rotten wood in the railings. Tub faucet was running all the time and couldn't be fully shut off. Place was showing its age. Room was clean and comfortable but with signs of poor maintenance you have to wonder what else is not being taken care of.
Commentaires de Gestion de l’hôtel
7 août 2024 par Max, Gestion de l’hôtel
Thanks for the review and feedback, our handyman will check the stairs and fix the issue.We are replacing faucets room by room, thanks for the advice!
par un voyageur
Publié le 5 août 2024 sur Expedia
Good cheap hotel
Commentaires de Gestion de l’hôtel
5 août 2024 par Max, Gestion de l’hôtel
Thanks for the review and we are glad you enjoyed your stay with a great experience.See you next time soon!
par un voyageur
Publié le 3 août 2024 sur Expedia
After Expedia reservation check-in, got fleeced for additional $20 as the only room left was not pet friendly according to clerk. After getting to the room it was not human friendly. It was filthy and the room in a very poor state of repair. Shower didn’t work and bath tap could not be turned off. It ran all night. Air conditioner in room did not work either. It was 36C so would have been great of worked. Don’t stay here. It’s a dump!
Commentaires de Gestion de l’hôtel
3 août 2024 par Max, Gestion de l’hôtel
Sorry to see your review. You should let me know right away and I offer you money back.There should have info related pet room and I gave you the exception to stay, I should have let you go better based on your description, you may be happier than being accepted.There were no any issues another guest stayed the day before. If you are a responsible guest, you should let us know immediately or before you leave at least instead of misleading review. We care our guests the best and don’t expect you reserve our hotel again.Sorry to say that but I’m so angry with this type of guest.
