Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Stanton
Publié le 30 sept. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello LISA, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 18 août 2024 sur Expedia
Room smelled musty, pool was closed on order from health department, no fitness center, breakfast was ok but limited.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Ken, We apologize for any inconvenience you experienced during your stay with us. We appreciate your feedback and will address these concerns with our team. We aim to provide a comfortable and enjoyable experience for all our guests. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello claudia,We are thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another amazing experience.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Felicia,We appreciate you taking the time to stay with us. We hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 5 août 2024 sur Hotels
No TV reception. the remote control was non-operational
there was pop spell in the draw of the dresser,
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for the inconvenience you experienced with the TV reception and remote control. Your feedback regarding the dresser has been noted for our team's awareness and improvement efforts. Thank you for bringing these issues to our attention.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Grace, We're sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. Your comfort and satisfaction are our top priorities.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Manager, Gestion de l’hôtel
Hello Matthew,We're thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another wonderful experience.
par un voyageur de Cedar Bluff
Publié le 26 juill. 2024 sur Expedia
Pool was closed and was not discounted or refunded
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Manager, Gestion de l’hôtel
Hello Thomas,We apologize for any inconvenience caused by the pool closure during your stay. We recommend reaching out to our management team directly to discuss your concerns further. Thank you for your feedback, and we hope to welcome you back in the future.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Manager, Gestion de l’hôtel
Hello ciro,We are thrilled to hear that you had a wonderful experience during your stay with us! We hope to welcome you back soon for another fantastic stay.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Trevor,We are thrilled to hear that you had a fantastic experience during your stay with us! We look forward to welcoming you back again soon.
