Note fondée sur 370 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Stanton
Publié le 30 sept. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello LISA, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello miseon,Thank you for choosing our hotel! We are thrilled to hear you had a wonderful experience during your stay with us. We look forward to welcoming you back in the future for another fantastic stay!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Expedia says check in was 2pm. When I got to the property I was told it had been changed to 3pm and just hadn’t been updated online. I was charged $30 extra for early check in. Staff were friendly and the room was clean and the bed was comfortable but it was impossible to sleep as the rooms aren’t truly soundproof and all I could hear was doors slamming repeatedly. Maybe I just had a bad room location.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Ashley, We apologize for any inconvenience you experienced during your stay. Our check-in time is at 3 pm, and any early check-in requests may incur an additional fee. We're pleased to hear you found our staff friendly and the room clean and comfortable. We will take note of your feedback regarding room soundproofing to improve our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
This hotel is gorgeous! The staff is wonderful, the hotel and rooms are beautiful and pristinely clean and comfortable. If I could, I would give this Quality Inn a 10 about the 5 star rating. The indoor pool area is quite nice too.Q out
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ann-Frances,We are delighted to hear that you enjoyed our beautiful hotel, excellent staff, and clean, comfortable rooms. Our indoor pool area is a favorite among many of our guests. Your glowing review motivates us to continue providing exceptional service. Thank you for choosing Quality Inn for your stay, and we hope to welcome you back soon.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jordan,We are thrilled to hear you enjoyed your stay with us! Please feel free to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back in the future.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The stay was ok. I woke up on Sunday morning to hit the road home dealing with yelling/screaming/children crying/pot smell in hallway. The checkout experience was okay just never got a receipt due to it being 3rd party reservation. Fridge really didn’t work all that well. Overall not impressed.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Justin,We're sorry to hear about the disturbances during your stay and the issue with the receipt. Your feedback is valuable to us, and we will address the concerns you've raised with the team. Thank you for sharing your experience with us.
par un voyageur
Clean for the cost
Publié le 21 sept. 2024 sur HotelsClean but could use new beds. Slept at an angle all night.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello RAY, Thank you for sharing your feedback with us. We appreciate knowing about your experience and will pass your comments along to our management team for further review and improvement. Your comfort is important to us, and we apologize for any inconvenience caused.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
It was horrible.When we arrived we had todays booked and paid for my duaughter pure had been stolen prior and didnt have ID so we was asked to leave because she didnt wouldnt even let me and my grand child stay so we had to find another place to stay so they transfer our money to Holiday Inn and Suites Convention Center it was wonderful Best hambuger and Stawberry Margaritas ever. Staff was 5 star along with there cornhole and 3 holes of golf....
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Missy,We apologize for any inconvenience you experienced during your stay with us. We recommend reaching out to the hotel management directly to address any concerns. We are pleased to hear that you enjoyed your time at the Holiday Inn and Suites Convention Center and had a great experience with their amenities and service. Thank you for your feedback and we hope to welcome you back in the future.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
We liked this property and felt like we got value for the price we paid for our stay.
par un voyageur
Hidden Gem
Publié le 16 sept. 2024 sur Hotelsvery roomy and quiet, nice bathroom and shower, price was great and property was well maintained with courteous staff, close to Lake Barkley and points of interest,will stay again
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Hello Keith,We are delighted to hear that you appreciated the spaciousness, tranquility, and value at our property, as well as our convenient location. Your kind words about our well-maintained facilities and courteous staff are greatly appreciated. We look forward to welcoming you back for another enjoyable stay.
