Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,8 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Daniel
Beaucoup d'espace, très près de la plage + ville
Publié le 19 juin 2017 sur HotelsBeaucoup d'espace à l'intérieur, parfait pour nos besoins. Très près du centre de Puerto Viejo et de la plage, se rendent facilement à pied.
par un voyageur
Estadía en familia.
Publié le 31 juill. 2022 sur HotelsEl lugar en general es muy lindo, súper limpio y cómodo, el único detalle fue que salía muy poca agua en la dicha y no tenían agua caliente.
Commentaires de Gestion de l’hôtel
1 août 2022 par Nacho, Gestion de l’hôtel
Muchas gracias por sus comentarios. Les pido disculpas por el agua caliente, no sabía que no funcionaba. El día de hoy ya lo estamos solucionando
par un voyageur
Publié le 24 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
28 avr. 2022 par Nacho, Gestion de l’hôtel
Muchas gracias, estamos para servirles
par un voyageur
Publié le 21 avr. 2022 sur Hotels
Excelente todo
par un voyageur
A unique experience in Costa Rica
Publié le 9 févr. 2020 sur HotelsTravelling around CR for nearly a month we wanted to book somewhere near the party town of Puerto Viejo to bring in the New Year. So, we paid way over the odds to get this place for 5 nights. Our initial impressions were terrible - smelly and uncared for. However, the owner was quick to swap out our broken fridge and fix the hot water, and so we decided to stay and make the most of it. But not a friendly, welcoming chap!!
Each of the two bedrooms had two double beds taking up nearly all the floor space, so we laid our cases on one bed each (nowhere to hang up our clothes, not even any drawers). There was a 4" space between the bed frames, so shins got bruised if we got up in the dark. The mattresses and pillows smelled the way you might find in a backpackers hostel so we slept on our own large beach towels. The good things about the place were: 1) on the edge of the rainforest, which to be fair, could account for the damp, dank smell, and the howler monkeys, 2) the hot water for showering, although we never could get the kitchen sink tap/faucet to work - see previous reviewers. 3) Great WIFI.
The worst thing was the total lack of communication from the owner during/after our stay. We paid in cash, but he refused to confirm this to Hotels.com despite several phone calls and emails. And we were awakened by loud shouting/fighting (from the owner?) 3 out of the 5 mornings. Frightening! The fact he wanted cash or charge 8% for card was another 1st !! Pura Vida NOT!
par un voyageur
Publié le 16 févr. 2019 sur Expedia
par un voyageur de Chicago
Publié le 16 févr. 2019 sur Expedia
Far enough from the main street and waking up to the songs of birds. Large space.
Need to invest in the property and be responsive to customers.
Walls were grungy and mgmt never responded to request to fix sink's faucet, as no water came out.
par un voyageur de TX
Publié le 24 juin 2018 sur Expedia
The only thing I was not pleased with was the 8% fee for using a card. I looked online and did not see this fee, and I did not have cash- so I had to pay, and it was too late to look for other accommodations. Please be aware when booking. I was only here one night, but it has an apartment setup for cooking, etc. Long-term stay. No complaints about the setup. There is netting and screens on the windows. I didn't lock the windows, and a cat was sitting at the table when I returned...and didn't want to leave, lol.
Commentaires de Gestion de l’hôtel
15 juill. 2018 par Nacho , Gestion de l’hôtel
Gracias por sus comentarios
par un voyageur
Publié le 20 mai 2018 sur Expedia
The room was good for the price, but the owner was very unfriendly.
Commentaires de Gestion de l’hôtel
8 juin 2018 par Nacho, gerente , Gestion de l’hôtel
Su comentario no tiene validez si lo pone anónimamente. No tengo manera de defenderme.
par un voyageur
Publié le 10 mars 2018 sur Hotels
Commentaires de Gestion de l’hôtel
5 avr. 2018 par Nacho, Gestion de l’hôtel
gracias
