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Cairns City Sheridan

3.0 star property
Hotel near Cairns Esplanade in Cairns

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Photo gallery for Cairns City Sheridan

Twin Room, Balcony
Balcony view
2 outdoor pools, sun loungers
2 outdoor pools, sun loungers
Suite, 1 Queen Bed, Jetted Tub

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns Marlin Marina
    ‪3 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 1 Queen Bed and 5 Twin Beds

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area

Budget Apartment

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 56 sq m
  • Sleeps 7
  • 5 Twin Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed, Balcony

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

  • Resort view
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Pool
  • Hot tub
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  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $186
CA $205 total
includes taxes & fees
May 7 - May 8
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About the area

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Central Shopping Centre. Cairns Private Hospital and Cairns Performing Arts Centre are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 6 min walk - 0.5 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km
  • Cairns Night Markets - 15 min walk - 1.3 km
  • Reef Fleet Terminal - 2 min drive - 2.0 km
  • Cairns Marlin Marina - 3 min drive - 2.4 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪KFC - ‬10 min walk
  • ‪Muddy's Cafe - ‬8 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬10 min walk
  • ‪Atrium - ‬12 min walk

About this property

Cairns City Sheridan

Hotel near Cairns Esplanade in Cairns
Cairns City Sheridan offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. WiFi is free in public spaces. Cairns City Sheridan also features a terrace, laundry facilities, and express check-in. Self parking is free.

This Cairns hotel is smoke free.

  • 31 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1990
  • Poolside lounge chairs
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
Cairns City Sheridan offers 31 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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  • Parking included
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CA $120 total
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Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Cairns City Sheridan Reviews

Reviews

6.2
Rating 10 - Excellent. 101 out of 1003 reviews
Rating 8 - Good. 288 out of 1003 reviews
Rating 6 - Okay. 300 out of 1003 reviews
Rating 4 - Poor. 177 out of 1003 reviews
Rating 2 - Terrible. 137 out of 1003 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Dawn

Travelled with family
Good location
Stayed 2 nights in Jan 2025

6/10 Okay

Turaho

Stayed 1 night in Dec 2024

8/10 Good

Audrey

Liked: Staff & service, amenities, property conditions & facilities
Great service, especially for after hours when you need to check in late. if you’re looking for an affordable place to crash overnight , come here
Stayed 1 night in Jan 2025

2/10 Terrible

Thomas

Travelled with family
Disliked: Amenities
Bad experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room is spacious
Stayed 1 night in Dec 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 5 nights in Dec 2024

2/10 Terrible

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Filthy dive - don't stay here

There were bugs living in the kettle, sink faucet was extremely loose, cockroaches, just generally not clean. Mattress was terrible.
Stayed 1 night in Dec 2024

2/10 Terrible

Adelaide

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible. Noisy, dirty, and sketchy.
Stayed 2 nights in Nov 2024

2/10 Terrible

Laura

Disliked: Cleanliness, property conditions & facilities
Little insects on the floors , cockroaches, bathroom sink was rusty , food left in fridge , clothes left in the wardrobe , no batteries in the remote and tv wasn't not working
Stayed 2 nights in Nov 2024

2/10 Terrible

Tony and Sharon

Disliked: Cleanliness, property conditions & facilities
The room was very very dirty floors in. Bed room had trash Under the bed from previous guests. Baht room had mould all over the floor the shower curtain had mould And dirt all over it The room was very unsafe as the door to the balcony was broken and could not be locked at all The fridge had leftover food from a previous guest There were cockroaches running around the room I have never seen a property so dirty I my life before The ceiling fans blades were black with build up dust. I understand some motels are aging but this was just Disgraceful filthy dirty As a result I will never book another hotel or motel accommodation with wotif ever again In my opinion you have a responsibility to make sure the accommodation you are hiring out is safe and clean I did not sleep at all last night as I felt very unsafe and Wasn’t going to sleep in the bed as the bed sheets possibly had not been changed as well. I photographed all of the dirt and mould an cockroach how can I send you the pictures I am Not looking for a refund at all I just want to forget the whole experience
Stayed 1 night in Nov 2024

2/10 Terrible

Dexter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the rooms, noisy rooms, sketchy characters hanging around the entry doors, old school keys, staff not there 24/7
Stayed 2 nights in Nov 2024

2/10 Terrible

Bry

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
came back to room after at work - my toiletries, including expensive after shave x 2 bottles, electric toothbrush, clipper and expensive bluetooth mouse has been stolen. no night time management to assist - have filed a police report. Absolute disgrace in security and loss of non recoverable valuables.
Stayed 2 nights in Nov 2024

8/10 Good

Chantal

Travelled with family
Liked: Staff & service

Convenience

Conveniently close to the CBD and a quiet complex.
Stayed 2 nights in Nov 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located for accessing Cairns Airport for those early morning or late evening flights.
Stayed 1 night in Nov 2024

6/10 Okay

Debbie

Stayed 1 night in Oct 2024

6/10 Okay

Ronald

Travelled with partner
Liked: Staff & service
Did not replace any towels!
Stayed 10 nights in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, cleanliness, location, aircon
Stayed 1 night in Nov 2024

4/10 Poor

William

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No parking, combined with 20-30 walk to local sights, limited transportation. Good pools, however unlikely to be maintained or cleaned (like rest of property. Staff consists of one person running front desk. Emily was very nice, but had NO housekeeping staff to assist. Housekeeping is terrible
Stayed 4 nights in Oct 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities
For the price this property is quite OK.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again reception was welcoming an room was nice
Stayed 1 night in Oct 2024

4/10 Poor

Alexandra

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was very dirty and the floors were not clean. The rooms on the lower level felt unsafe as the curtain was held up by sticky tape. This was not enough to block the public from seeing inside the room as there was no fence around.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Stayed 1 night in Oct 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE! After checking in at 7pm from a day of travel our group was looking forward to a shower before going to get some dinner. We then found that there was no soap in the room for us to use, just a few traveller size shampoos. We contacted staff and were told that there was not a single person they could get to deliver soap to our room until 9am the following morning, which didn't work for us as we had an international flight to catch early the next day. To add to this we found that the room hadn't been cleaned properly with children's toys left under the coffee table along with 12 months of dust. We found that the Kitchenette drawers were broken and came off the runners only to help hide the cockroaches in there. For the lucky few that had received soap prior to us, there was a space above the shower in between the tiles and the wall which had used soaps and empty shampoo bottles littered in it. I wish I could say that my bed was comfy but it along with the lumpy pillows were a let down too. I feel absolutely robbed of the money I spent to stay here. It is the worst accommodation I have ever stayed in even to the point that a backpackers or campsite would have been a better option for my family. Overall it was a terrible experience, do yourself a favour and stay somewhere else.
Stayed 1 night in Sep 2024