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Crystalbrook Flynn

5.0 star property
5-star luxury hotel near Cairns Esplanade

Choose dates to view prices

Photo gallery for Crystalbrook Flynn

Exterior
Wine bar, ocean views, open daily
Sea Suite Two Bedrooms
Exterior
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

Map
85 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Cairns Marlin Marina
    ‪7 min walk‬
  • Reef Fleet Terminal
    ‪7 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Sea King

Premium bedding, minibar, in-room safe, desk

Sea King

  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Master

Premium bedding, minibar, in-room safe, desk

Urban Master

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Urban

Premium bedding, minibar, in-room safe, desk

Family Urban

  • City view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Balcony King

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Harbour King

Harbour King

  • Harbor view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, minibar, in-room safe, desk

Urban Twin

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

Sea Suite Two Bedrooms

  • Sea view
  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Sea Suite One Bedroom

Premium bedding, minibar, in-room safe, desk

Sea Suite One Bedroom

  • Sea view
  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite One Bedroom

Urban Suite One Bedroom

Urban Suite One Bedroom

  • City view
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Urban Suite Two Bedroom

Premium bedding, minibar, in-room safe, desk

Urban Suite Two Bedroom

  • City view
  • 78 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Urban King

Premium bedding, minibar, in-room safe, desk

Urban King

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

Cairns Central Business District stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Marlin Marina. Cairns Regional Gallery and Michaelmas Cay are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.1 km
  • Esplanade Lagoon - 4 min walk - 0.4 km
  • Cairns Marlin Marina - 7 min walk - 0.6 km
  • Reef Fleet Terminal - 7 min walk - 0.7 km
  • Cairns Central Shopping Centre - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 13 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Rattle N Hum - ‬1 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬1 min walk
  • ‪Crepe - ‬4 min walk
  • ‪La Pizza Trattoria - ‬1 min walk
  • ‪Imm Thai Cafe - ‬4 min walk

About this property

Crystalbrook Flynn

5-star luxury hotel near Cairns Esplanade
Crystalbrook Flynn offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, tour/ticket assistance, and concierge services are also featured at the luxury Crystalbrook Flynn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cairns hotel is smoke free.

  • 311 guestrooms or units
  • 11 levels
  • 2 buildings
  • Built in 2019
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crystalbrook Flynn offers 311 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Eleme has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 75 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 38 for adults and AUD 15 for children
  • Self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel

Crystalbrook Flynn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 581 out of 807 reviews
Rating 8 - Good. 154 out of 807 reviews
Rating 6 - Okay. 45 out of 807 reviews
Rating 4 - Poor. 13 out of 807 reviews
Rating 2 - Terrible. 14 out of 807 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room. Modern and very comfortable
Stayed 1 night in Jan 2025

2/10 Terrible

Theresa

Stayed 2 nights in Jan 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Nice hotel, I would say it’s more of a resort than a hotel. A few nice dining options and great convenient locations. I would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Kenichi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good for all
Stayed 2 nights in Dec 2024

4/10 Poor

Kim

Liked: Property conditions & facilities
Disliked: Staff & service
Staff were overall nice but no enough to serve all the guests.
Stayed 1 night in Jan 2025

6/10 Okay

Kim Dawn Alina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The design of the building and interior and views are beautiful but they were so short staffed no one ever picked up the phone when calling front desk or housekeeping. And seemed to be only 2 front desk staff helping the entire hotel doing everything. When you needed something you had to do it yourself or walk down and stand in line to receive service. They need to hire more staff to fulfill their star rating in my opinion. I saw an older woman struggling with her luggage down stairs on check out and absolutely no one there to lend a hand in the front of the hotel where many bellmen carts were.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, central location
Stayed 1 night in Jan 2025

4/10 Poor

George, Houston

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
BEWARE when booking rooms - you may not get what you pay for.... Sea View Suites are not what the photos show, and you may end up looking at ugly building and side view of an ugly marina. We splurged for a Sea View Suite and got this terrible treatment and room - being told to "lean over the balcony to see the sea." Beware of scams.
Stayed 4 nights in Dec 2024

10/10 Excellent

Shaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay. Right on the esplanade, walk downstairs and you’re right among a heap of lovely dining options and bars!
Stayed 1 night in Jan 2025

10/10 Excellent

Ali Asgari

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect and amazing location
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and location.

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to the major attraction like the public pool and pick up points for tour. Also the Night Market is right next door for food. The hotel also has 2 small pools as well that is shaded from the sun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sonia, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Pauline

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Merrilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation, well laid out with eco touches like cardboard coat hangers (great idea!) A special mention to Jaydev for making our stay so much more enjoyable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the view in the harbour room
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Kenichi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the problem at this hotel booking. But front office manager is realy nice person to help me. Thank you so much.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Robert, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with our stay: modern, v clean, comfortable, efficient. And in the heart of Caitns CBD
Stayed 1 night in Dec 2024