Note fondée sur 916 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
100 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

L'hotel n'est pas à la hauteur d'un 5 étoiles

Publié le 15 déc. 2019 sur Hotels
Hotel bruyant (restaurant en bas coté fleuve). Petit déjeuner pas à la hauteur d'un 5 étoiles (fruits frais souvent limites), plats chauds qui ne donnent pas envie, propreté à revoir
Commentaires de Gestion de l’hôtel
16 déc. 2019 par Scott Wilson - General Manager, Gestion de l’hôtel
Thank you for taking the time to share your feedback following your recent stay at Hilton Cairns. I regret that our service and standards did not meet your expectations on this occasion and your stay was not as enjoyable as it might have been. It is important to receive feedback from our guests to ensure our standards are maintained. Within our leadership team I will therefore review the improvements required to ensure we deliver a more positive guest experience in future. I hope we may welcome you back to Hilton Cairns in the future for a more enjoyable visit. Once again thank you for taking the time to write.
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
We had an ocean view room for four nights. Outstanding view of the water. The room was fresh and nicely appointed. Plenty of horizontal space for luggage, toiletries, and other things. Extremely comfy pillows and bed. Well-trained staff who are happy to assist you. Breakfasts were great with a wide variety of tasty hot items, breads and pasteries, yogurt, fruits, rice, self-serve pancakes and all the rest. In a safe area with a wide variety of restaurants and shopping within walking distance…Loved our stay there and will go back at the earliest opportunity!
Commentaires de Gestion de l’hôtel
26 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Lisa, thank you for taking the time to leave a review about your time at Hilton Cairns on Expedia. We are delighted to read you enjoyed all aspects of your stay. Thank you for your kind feedbakc and we look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Great view and facilities
Commentaires de Gestion de l’hôtel
25 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Sanjay, thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to read you enjoyed your time with us and we hope to welcome you back soon.
4 sur 5
par un voyageur

Publié le 25 août 2024 sur Expedia
Only stayed one night hotel staff excellent place looked a bit tired but overall pretty good
Commentaires de Gestion de l’hôtel
25 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear James, thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to read you enjoyed your time with us and we hope to welcome you back soon.
5 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
Great stay. Beam scooters outside. Buffett breakfast is extremely good with a heap of selections!
Commentaires de Gestion de l’hôtel
25 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Brintyn thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to read you enjoyed our delicious buffet breakfast, the perfect way to kick start your day and we hope to welcome you back soon.
5 sur 5
par un voyageur de Minato-Ku

Publié le 23 août 2024 sur Expedia
施設は少し古さはあるが、オーシャンビューで景色も楽しめた!ブッフェの白ごはんは匂いが気になり、日本のお米のクオリティの高さを改めて認識。3泊したが、お掃除やメイクアップクリーナーの補充もない事が残念かな。
Commentaires de Gestion de l’hôtel
25 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
さゆり様、Expedia でヒルトン ケアンズに最近ご宿泊いただいたことについてレビューを投稿していただき、ありがとうございます。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく思っております。またのお越しを心よりお待ち申し上げております。
4 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
We were only there for a few hours before an early flight. We had a wonderful dinner at the Marina which was close by before going to sleep early
Commentaires de Gestion de l’hôtel
22 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Mary, thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to read you enjoyed your time with us and hope to welcome you back soon.
5 sur 5
par un voyageur

Publié le 20 août 2024 sur Expedia
Staff very helpful and accommodating. VIP experience was great sad to leave.
Commentaires de Gestion de l’hôtel
20 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Ross, thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to read you enjoyed your time with us and we look forward to welcoming you back soon.
5 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Tachikawa, thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to see you enjoyed your time with us and we look forward to welcoming you back soon.
5 sur 5
par un voyageur de Terrigal

Publié le 19 août 2024 sur Expedia
Stunning property with views of the cairns waterfront. Loved my stay!
Commentaires de Gestion de l’hôtel
19 août 2024 par Adila - Commercial Team, Gestion de l’hôtel
Dear Jacqui, thank you for taking the time to leave a review about your recent stay at Hilton Cairns on Expedia. We are pleased to read you enjoyed your time with us. We hope to welcome you back soon.