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Novotel Cairns Oasis Resort

4.5 star property
Family-friendly 4.5-star hotel near Cairns Night Markets

Choose dates to view prices

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, sun loungers
Lobby
Outdoor pool, pool umbrellas, sun loungers
Balcony view
In-room safe, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Night Markets
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪8 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

  • 25.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds, Pool View

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 3
  • 1 King Bed

About the area

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Night Markets. Also, Cairns Central Shopping Centre is within half a mile (1 km) and Cairns Convention Centre is within 2 miles (3 km).

What's nearby

  • Cairns Esplanade - 4 min walk - 0.4 km
  • Cairns Night Markets - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 14 min walk - 1.2 km
  • Cairns Convention Centre - 15 min walk - 1.3 km

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Family-friendly 4.5-star hotel near Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • 4 buildings
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

Similar properties

Outdoor pool, sun loungers

Hilton Cairns

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,003 reviews
The price is CA $188
CA $206 total
includes taxes & fees
May 31 - Jun 1
Hilton Cairns

Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 15 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 369 out of 664 reviews
Rating 8 - Good. 208 out of 664 reviews
Rating 6 - Okay. 57 out of 664 reviews
Rating 4 - Poor. 23 out of 664 reviews
Rating 2 - Terrible. 7 out of 664 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Good and excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Jan 2025

8/10 Good

Liyang

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reception staff. Bar man with a moustache a little abrupt though.
Stayed 2 nights in Jan 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melanie is a star.

Fabulous from start to finish. All staff friendly and helpful. Melanie worked in the breakfast cafe every morning was just amazing. So bright and cheerful.
Stayed 3 nights in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Mehsen

Travelled with family
Disliked: Staff & service

Bad service

The room wasn’t ready on time ( 2 pm ) . The manager didn’t care we are waiting and we have kids . I went back at 2 pm to ask when the room be ready , she responded not sure , we can’t do much . We call you when it’s ready . not even apologise for wasting our time . That’s the worst Novotel . The aircon not been serviced for very long time , very dusty. The pillow stained ( yellow )
Stayed 2 nights in Jan 2025

6/10 Okay

James

Stayed 2 nights in Jan 2025

6/10 Okay

Vichith

Travelled with family
Liked: Room comfort
We recently spent 6 days at this hotel with our families and friends. The pool was amazing, kids club activities were great too, buffet breakfast was good but not much changes during the period we stayed. The hotel is bit out dated but overall was well maintained. However the quality and level of customer service was very inconsistent. We had encountered some staff were super friendly and helpful, some were however very grumpy and impolite. Special thanks to the duty manager Becca, who was being so helpful and professional when we encountered some serious issues within our hotel room. However we had a terrible experience on our last with the bar and restaurant manager called Blaire. She had very poor attitudes and very unprofessional customer service.
Stayed 5 nights in Jan 2025

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i with our 2 boys 8 and 10 stayed for a week the staff were awesome the food and bar was fantastic we had breakfast most days lunch a couple of days and dinner twice and It was all great. the pool is amazing and the boys had a great time doing the activities in kids club .we had a great time and i would return
Stayed 7 nights in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
When the neighborhood lost power, Oasis still had it!!👍👍
Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lots to do. Clean, spacious rooms
Stayed 3 nights in Jan 2025

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were pleasant and helpful. Rooms were clean and modern. Location is central to all amenitiesin cairns
Stayed 5 nights in Jan 2025

10/10 Excellent

Luke Bonneton de

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids
Stayed 6 nights in Jan 2025

8/10 Good

Janet Moghaddas

Liked: Cleanliness, property conditions & facilities
I like the swimming pool and the bar
Stayed 5 nights in Jan 2025

8/10 Good

Brooke Naomi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay as it was clean, a convenient location and had a great pool.
Stayed 3 nights in Jan 2025

2/10 Terrible

Jeshenah

Travelled with family
Disliked: Cleanliness, staff & service
The workers are really rude and rooms were not clean
Stayed 2 nights in Jan 2025

10/10 Excellent

Namita Yoshna

Travelled with family and small children
Liked: Amenities
Awesome hotel. Relaxing environment and friendly staff. We definitely coming back and staying here.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elicia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our mini break here. Travelled with kids 9 and under in school holidays. Staff were so friendly and helpful, room was gorgeous and resort Reno’s have come up looking lovely. We have visited cairns often over the last decade, living 2 hours south and still maintain Novotel Oasis has the best pool in cairns and is so well situated for access to restaurants and esplanade attractions. Small thing I know, but thought the chilled water box in the lobby was a lovely touch. Saved us a stack on cold water and wasted plastic. Highly recommend.
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property and very popular location. This was our third visit to cairns in the last eight years and we have stayed in the same hotel. The only issue was that the hotel rooms are looking a little bit tired.
Stayed 7 nights in Jan 2025

10/10 Excellent

Alyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great for families.
Stayed 5 nights in Jan 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience.
Stayed 5 nights in Jan 2025

6/10 Okay

Ryan

Disliked: Staff & service
Staff abit rude, abrupt and more concerned with us following rules than us enjoying our holiday, room spelt damp and balcony had no privacy considering this was a deluxe room it wasn’t good.
Stayed 7 nights in Dec 2024