Note fondée sur 384 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,0 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice stay
Publié le 17 sept. 2024 sur HotelsApartment was clean, tidy and well presented. It was spacious and comfortable stay. Location good, walkable to city center, jetty and esplanade.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear AmandaThank you for taking the time to review Park Regis Piermonde Apartments. What a pleasure it was to read your comments!The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product.It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward!We certainly look forward to welcoming you back at Park RegisRegards,Wayne Booth
par un voyageur
Publié le 20 août 2024 sur Wotif
Stayed here with husband and teenage son, excellent having our own rooms and bathrooms, lounge was large and plenty of room to relax I , balcony was spacious and perfect for plane watching, afternoon drinks and relaxing at night time. Apartment was furnished tastefully, beds were comfortable, extremely clean when arrived and beds made and fresh towels daily, walkable distance to CBD, pool was cold in the afternoon as on eastern side but visited in winter, in the summer would be lovely. Overall the stay was perfect and the building being secure was reassuring
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear AmandaThank you for taking the time to review Piermonde Apartments. What a pleasure it was to read your comments!The service you experienced is exactly what we aim to deliver, along with good value & a quality comfortable product.It is times like these that myself & my team can truly feel like we succeeded in achieving our goals of satisfying our guests expectations which as a Hotel Manager is the highest reward!We certainly look forward to welcoming you back at Park RegisStay Well,Wayne Booth
par un voyageur
Publié le 18 août 2024 sur Expedia
The property looks good, the interior was ok and functional, but lots of living space, which was great with kids.
My only minor letdown was 1) the room we hav located on the 3rd floor, while the lower level didn't bother us, it's located at the floor with BBQ and pool. That means we don't get any privacy whatsoever. Also, the leaf blowing started at 8am and we can sleep in. 2) maybe I mis-understood the instruction, there's no room cleaning throughout our stay even we put "please clean room" outside.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear Tung FaiThank you for taking the time to review Park Regis Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the room was well presented, spacious and clean, and great for kids and met your expectations.I am very sorry to hear re the leaf BlowingI look to welcoming you back again at Park RegisStay Well,Wayne Booth
par un voyageur
Publié le 27 mai 2024 sur Wotif
par un voyageur
Publié le 4 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mai 2024 par Chloe, Gestion de l’hôtel
Dear ??Thank you for taking the time to review Piermonde Apartments Cairns, we are glad to hear you enjoyed your stay with us. We look forward to welcoming you back soon. StayWell Chloe Front Office Manager
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Good views, well kept property
Parking at $15/night is a minus however.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear JerramThank you for taking the time to review Park Regis Piermonde Apartments. I am pleased to read you enjoyed your stay & delighted that the Apartment, views and location met your expectations.I look to welcoming you back again at Park RegisStay Well,Wayne Booth
par un voyageur
Publié le 18 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear KazukoThank you for taking the time to review Piermonde Apartments. Stay Well,Wayne Booth
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mai 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear SherylThank you for taking the time to review Piermonde Apartments. and for the excellent ratingLook forward to welcoming you back to Park RegisStay Well,Wayne Booth
par un voyageur
Publié le 9 avr. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
1 mai 2024 par Wayne Booth General Manager, Gestion de l’hôtel
Dear LouisaThank you for taking the time to review Park Regis Piermonde Apts. I look to welcoming you back again at Park RegisStay Well,Wayne Booth
par un voyageur
Publié le 1 avr. 2024 sur Wotif
Poorly maintained unit with cleanliness issues. Check in procedure is lacking and takes ages.
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Wayne Booth, Gestion de l’hôtel
Dear NatashaThank you for taking the time to review Piermonde Apartments. It is with despondency that I read your review of the standard of housekeeping and checking procedures in my hotel; however, I am certainly glad you brought the issues to my attention so that I can conduct further training & implement additional quality assurance checks. Whilst I am unable to personally inspect all rooms prior to check in, I certainly do require a detailed checklist of all turned over rooms to be completed, so I will thoroughly investigate how my system failed on this occasion. I do take pride in offering to my guests a clean, comfortable & pleasant environment in which to relax while staying at Piermonde & do hope that you will give me the opportunity to showcase this to you on your next stay.Once again, thank you for your review, however please be assured that the difficulties you experienced with Housekeeping and the Check in procedure as this is certainly not reflective of our usual high standards. Stay Well,Wayne Booth
