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Southern Cross Atrium Apartments

4.0 star property
4-star aparthotel near Cairns Esplanade

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Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, sun loungers
Microwave, stovetop, coffee/tea maker, electric kettle
In-room safe, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Flat-screen TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor space

Explore the area

Map
3-11 Water Street, Cairns, QLD, 04870
  • Cairns Central Shopping Centre
    ‪1 min walk‬
  • Cairns Esplanade
    ‪10 min walk‬
  • Cairns Marlin Marina
    ‪18 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Studio - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Pool view - Non Serviced

In-room safe, iron/ironing board, free WiFi, bed sheets

Studio Pool view - Non Serviced

  • 39 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

Flat-screen TV

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

Flat-screen TV

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

Flat-screen TV

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

Flat-screen TV

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

Flat-screen TV

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

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About the area

Cairns

City center stay.Within a 15-minute walk of this Cairns Central Business District aparthotel, you'll find Cairns Central Shopping Centre and Cairns Esplanade. Cairns Performing Arts Centre and The Cultural Place are also within half a mile (1 km).
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What's nearby

  • Cairns Central Shopping Centre - 1 min walk - 0.1 km
  • Cairns Night Markets - 10 min walk - 0.9 km
  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Marlin Marina - 18 min walk - 1.5 km
  • Reef Fleet Terminal - 18 min walk - 1.5 km

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Food Court - Cairns Central - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪T2 Tea - ‬6 min walk
  • ‪Chezest - ‬4 min walk
  • ‪The Coffee Club - ‬3 min walk

About this property

Southern Cross Atrium Apartments

4-star aparthotel near Cairns Esplanade
As a guest of Southern Cross Atrium Apartments, you'll find 3 outdoor swimming pools, a sauna, and a fitness center. Public spaces have free WiFi. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Southern Cross Atrium Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cairns aparthotel.

  • 160 guestrooms or units
  • 3 levels
  • 12 buildings
  • Poolside lounge chairs
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Japanese

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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transportation

  • Car rental
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city center
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 300 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts major credit cards, Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. The property is professionally cleaned.

Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 2-device limit.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Southern Cross Atrium Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 638 out of 1534 reviews
Rating 8 - Good. 654 out of 1534 reviews
Rating 6 - Okay. 171 out of 1534 reviews
Rating 4 - Poor. 48 out of 1534 reviews
Rating 2 - Terrible. 23 out of 1534 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities
This is an amazing place and as someone who has just recently relocated to Cairns it was a great place to stay while try to find a house, I will definitely recommend it to my family and friends.
Stayed 11 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
Comfortable place to stay when in Cairns. Can easily walk to the marina for water activities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here for a week with my boyfriend! We both enjoyed our stay very much! I loved the pools and the space in the rooms! Nice to have a kitchen to cook and had everything we needed. Would stay here again
Stayed 7 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
The staff are always very friendly and helpful. Great location and every imaginable convenience within walking diatance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dayan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All of the above, it was a great holiday
Stayed 7 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, property conditions & facilities
Everything was lovely except the stairs.There is no lift.
Stayed 6 nights in Nov 2024

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location for walking downtown.
Stayed 3 nights in Nov 2024

10/10 Excellent

Novalija

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 10 nights in Oct 2024

10/10 Excellent

Bianca

Liked: Cleanliness, property conditions & facilities
A good, simple and clean place to stay if you are out and about, and need a place to rest after a busy day.
Stayed 3 nights in Nov 2024

8/10 Good

Geraldine

Travelled with partner
Liked: Cleanliness, amenities
It was very close to shopping center and about a 15 minute walk to the the waterfront. Very walkable area and close to restaurents. Cost to airport was about $20 using Uber. It was a bit older property but still met our needs of doing laundry and walking around Cairns to go on tours.
Stayed 3 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, room comfort
Value for Money
Handy to Cairns Central for all shopping needs. Not near the water (but we didn’t pay for the view). Three stories with no lifts. Ask for the ground floor if stairs are not your thing (32 steps to the top floor!).
Stayed 5 nights in Oct 2024

10/10 Excellent

Niluka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It wasn't quiet at all
Stayed 5 nights in Oct 2024

10/10 Excellent

evan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing pool area
Stayed 7 nights in Oct 2024

6/10 Okay

Romaine

Travelled with partner
Liked: Amenities
Good grounds and pools. Bathroom smelt. Had to make sure to keep bathroom door closed
Stayed 5 nights in Oct 2024

8/10 Good

jeremy

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

HELEN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was clean, comfortable and everything I wanted was in walking distance
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was centrally located. The staff on reception were very helpful and you could book trips through them. The area around the apartment was immaculate as were the pools. We loved our stay and will return.
Stayed 7 nights in Sep 2024

10/10 Excellent

DEAN

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
For a budget hotel the property is excellent value. It may not be in the best area of Cairns but we felt completely safe and it is handy for the town and train station. The staff are friendly and check in is very easy. We stayed there for 2 nights with-a break in between, the first room was a bit tired looking but was clean with good facilities in the room. The second night the room was excellent and had obviously had a makeover although the shower pressure was very low. We would recommend as a value for money hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
The area was quiet, lovely pool and very close to amenities. There was only a little bit of noise when the train went past but that wasn’t through the night so not a problem. Pool could have done with some umbrellas to provide some shade as not really any natural shade throughout the day. The staff were a little rude, when reporting an issue with the TV I was met with a little attitude from a staff member. But other than that the place itself was perfect.
Stayed 6 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very happy. Just a bit surprised toilet near pool closed when people swimming.
Stayed 7 nights in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
I liked the excellent swimming pool, the flow through air, the cleanness of the apartment. Could be a bit noisy if people come in late.
Stayed 7 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Close to everything
Stayed 6 nights in Aug 2024

6/10 Okay

dima

Liked: Cleanliness, amenities
Overall not bad,the only problem was that the walls are thin you can hear neighbours,also smoking neighbours wasn’t pleasant,kitchen a little bit small,but sauna was excellent.
Stayed 14 nights in Aug 2024