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The Reef House Adults Retreat

5.0 star property
5-star beachfront hotel near Palm Cove Beach

Choose dates to view prices

Photo gallery for The Reef House Adults Retreat

Exterior
2 outdoor pools, pool umbrellas, sun loungers
Brigadier King Spa Room
One Bedroom Premier Spa Apartment
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Housekeeping
  • Spa

Explore the area

Map
99 Williams Esplanade, Palm Cove, QLD, 4879
  • Palm Cove Beach
    ‪2 min walk‬
  • Clifton Beach
    ‪10 min drive‬
  • Kuranda Koala Gardens
    ‪29 min drive‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Spa Suite

Verandah King Spa Suite

Verandah King Spa Suite

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Verandah King Room

Verandah King Room

Verandah King Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment

One Bedroom Premier Spa Apartment

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Brigadier King Studio

Brigadier King Studio

Brigadier King Studio

  • 69.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge

Villa Casablanca 4 Bedroom Spa & Plunge

  • 162 sq m
  • Sleeps 8
  • 4 King Beds

View all photos for Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment

Reef Suite Ocean View Spa Apartment

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Brigadier King Spa Room

Brigadier King Spa Room

Brigadier King Spa Room

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Spa Apartment

Two Bedroom Spa Apartment

Two Bedroom Spa Apartment

  • 63 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Ocean View King Room

Ocean View King Room

Ocean View King Room

  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Cairns

On the beach.With a stay at this Palm Cove hotel, you'll be within half a mile (1 km) of Palm Cove Beach and 9 miles (15 km) of Skyrail Rainforest Cableway Station. Hartley's Crocodile Adventures and Barron Gorge National Park are within 12 miles (20 km).

What's nearby

  • Palm Cove Beach - 2 min walk - 0.2 km
  • Clifton Beach - 10 min drive - 5.6 km
  • Kewarra Beach - 13 min drive - 6.1 km
  • Trinity Beach - 15 min drive - 10.5 km
  • Kuranda Koala Gardens - 29 min drive - 28.2 km

Getting around

  • Redlynch Station - 22 min drive
  • Cairns Intl. Airport (CNS) - 28 min drive

Restaurants

  • ‪Numi - ‬6 min walk
  • ‪Trinity Beach Tavern - ‬11 min drive
  • ‪Underground Palm Cove - ‬2 min walk
  • ‪Nu Nu Restaurant - ‬9 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

The Reef House Adults Retreat

5-star beachfront hotel near Palm Cove Beach
The Reef House Adults Retreat offers its guests a full-service spa, 2 outdoor swimming pools, a hot tub, and complimentary bicycles. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Spa services, a library, and a terrace are also featured at the luxury The Reef House Adults Retreat. Free self parking is available.

This Colonial Cairns hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • 3 buildings
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Reef House Adults Retreat offers 67 accommodations with DVD players and minibars. Each accommodation is individually furnished. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Cairns hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Reef House Spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Dutch, English, French, German, Italian, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: AUD 42 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Arcade/game room
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • TV in common areas
  • Wine tasting room
  • Yoga classes

Accessibility

  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
The front desk is open daily from 8:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 42 per person
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 18386276853

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.

Property is also known as

Reef House Hotel
Reef House Hotel Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection
Reef House Palm Cove MGallery Collection Hotel
Reef House MGallery Collection Hotel
Reef House MGallery Collection
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel
Reef House Palm Cove MGallery Sofitel
Reef House MGallery Sofitel

The Reef House Adults Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 697 reviews
Rating 8 - Good. 201 out of 697 reviews
Rating 6 - Okay. 49 out of 697 reviews
Rating 4 - Poor. 23 out of 697 reviews
Rating 2 - Terrible. 3 out of 697 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming accommodations, professional and friendly staff members, so relaxing…it was an amazing stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef House was exceptional! Very personable with excellent inclusions and service. Rest and relaxation were the highlight of our holiday. The Reef House did not disappoint! We will return!
Stayed 3 nights in Jan 2025

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our visit was tranquil and very chilled which was exactly what we needed. The room, facilities, location and staff were all exceptional. For an adults only retreat, it was perfect. The food, breakfast lunch and dinner were next level amazing. Dinner was chefs kiss perfect.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cezanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic! We had an amazing time - the service is outstanding and you can’t help but be relaxed amongst the amazing gardens and pools. Thank you for a wonderful stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique boutique adults only resort. It’s like being on a cruise ship without leaving port. So many special extras included. Free classes if you want something to do. They offer stretch and breath, yoga on beach, aqua aerobics, cocktail making, sleep, breath and meditation. Culture, reef talks and a wine appreciation session. Cold towels by the pool, sorbet at 3pm and canapés and cocktails at 5 at the brigadier bar. The restaurant is outstanding. The two pools and surroundings add to the relaxing and pampering experience. They have a spa for treatments as well. The mineral pool is heated. The staff are amazing. The beach is directly across the road. Stayed there twice and will definitely go back again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sarah Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had never visited Palm Cove and were delighted from the moment we checked in we were welcomed and well looked after The Reef House Retreat was bliss and we’ll be back !
Stayed 6 nights in Aug 2024

10/10 Excellent

Kara-Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusions were good value, pools were lovely & staff accommodating.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Kiran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect. The staff made us feel so welcomed and it couldn’t get any better than that. Thanks
Stayed 1 night in May 2024

8/10 Good

Elina

Liked: Cleanliness, staff & service, amenities
The staff are absolutely wonderful. The hotel is dated. It had its hey day in the 70s and everything is still from that era. The mattress is lumpy and old. The shower is tiny and it’s impossible not to get your hair wet with the rain shower that was obviously installed afterwards and does not belong in the tiny shower stall. The porcelain sink had hundreds of hairline cracks. You will need to buy your own toiletries if you don’t want to smell like a man-cedarwood and juniper. I want to finish on a good note and reiterate that the staff is top notch, from the concierge to the front desk and restaurant staff. The hotel just needs a lot of updating from the 70s
Stayed 7 nights in Apr 2024

10/10 Excellent

Srdjan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at beautiful Reef House. We are made feel very special from the day one. Staff is just beautiful and lovley. We will come back again for sure.
Stayed 7 nights in Apr 2024

10/10 Excellent

Matheus Teodozio De

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pefect location accompanied by great price
Stayed 2 nights in Nov 2023

10/10 Excellent

Zaida

Stayed 1 night in Nov 2023

10/10 Excellent

marc

Travelled with partner
Great time
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Convenient

I loved staying at Reef House. The grounds are beautiful and we especially loved the mineral pool and spa. The bed is very comfy and the location is great. We would definitly come again!
Stayed 5 nights in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful and friendly staff. Personal touches, and many complementary inclusions.
Stayed 7 nights in Jul 2023

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing experience from the moment we walked in. The property is beautiful, the cocktails a plenty and the staff were so friendly and accommodating. A perfect romantic, relaxing getaway for special occasions. We will be back!
Stayed 4 nights in Apr 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service- adults only
Stayed 5 nights in Apr 2023

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome and quiet- great service and inclusions
Stayed 3 nights in Apr 2023

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Best ever 10 out off 10
Stayed 3 nights in Apr 2023

10/10 Excellent

Regina, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so happy I found this place. I have a gluten allergy and every meal was appetizing and prepared safely! The hospitality of the staff was amazing. It really stood out as the best place I stayed throughout all of Australia.

10/10 Excellent

JOY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old world charm with excellent service

Delightful property Old world charm Excellent staff Beautiful surroundings Client focused Restaurant has an excellent menu Would suit couples wanting a relaxed atmosphere with a quiet ambiance Highly recommend
Stayed 3 nights in Nov 2022

6/10 Okay

Jack da

Liked: Cleanliness
Stayed 6 nights in Sep 2022