Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,5 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel vétuste
Publié le 21 avr. 2024 sur HotelsL’hôtel est vétuste, la salle de bain date d’un ancien temps.
À notre arrivée on nous indique être surclassé à une suite plutôt qu’une chambre. Ceci n’est pas un surclassement, il n’y a pas de chambre et uniquement des suites. Il s’agit de grandes pièces pas désagréables mais au mobilier très anciens.
Pour une nuit il y a tout ce qu’il faut mais le gros bemôl est sur l’insonorisation et les rideaux qui ne sont pas du tout occultant. À 5h du matin il faisait jour dans la chambre et nous entendions tous les Klaxons du Caire (qui sont nombreux) et aboiement des chines malgres l’étage élevé de la chambre.
Hormis cela, le staff est très gentil et la piscine agréable.
Commentaires de Gestion de l’hôtel
26 avr. 2024 par Ahmed Abdelhamid, Gestion de l’hôtel
Dear Valued guest, I first would like to thank you for choosing Cairo World Trade Center Residences for your accommodation in Cairo. Please accept our sincere apologies for the challenges you have encountered.I have noted your comments, please rest assured appropriate focus is being made in order that we can ensure our guests' expectations are met and exceeded in future. Your satisfaction is one of our strong desired targets and a great element that keep the entire team of Cairo World Trade Center Residences.Thank you once again and I do hope we will have the opportunity to welcome you back at the Residences.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Great place in heart of cairo. A home far from home or as they said.
Reception and check in was great. Receptionist khaled was great help too
Commentaires de Gestion de l’hôtel
8 oct. 2024 par FO, Gestion de l’hôtel
Dear Mr.Sherif, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your valuable comments, we were delighted to learn that you enjoyed your stay with us. Thank you for taking a moment to share your experience. We are pleased to hear you were satisfied with our hotel services. Your feedback is a very essential and helpful tool to measure the level of service we extend to our guests, and your positive comments have been noted and communicated to the team who puts our guest on the top of their priorities. Definitely we are glad to have you with us at Cairo World Trade Center Hotel & Residences Yours sincerely, Ahmed El salawi General Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ahmed El salawi General Manager, Gestion de l’hôtel
Dear Mr. Abdel Rahma, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your valuable comments, we were delighted to learn that you enjoyed your stay with us. Thank you for taking a moment to share your experience. We are pleased to hear you were satisfied with our hotel services. Your feedback is a very essential and helpful tool to measure the level of service we extend to our guests, and your positive comments have been noted and communicated to the team who puts our guest on the top of their priorities. Definitely we are glad to have you with us at Cairo World Trade Center Hotel & Residences .
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ahmed El salawi General Manager, Gestion de l’hôtel
Dear Ms. Guadalupe, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your valuable comments, we were delighted to learn that you enjoyed your stay with us. Thank you for taking a moment to share your experience. We are pleased to hear you were satisfied with our hotel services. Your feedback is a very essential and helpful tool to measure the level of service we extend to our guests, and your positive comments have been noted and communicated to the team who puts our guest on the top of their priorities. Definitely we are glad to have you with us at Cairo World Trade Center Hotel & Residences.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Ahmed El salawi General Manager, Gestion de l’hôtel
Dear Ms. Annelis, We first would like to thank you for choosing the Cairo World Trade Center Hotel & Residences for your accommodation in Cairo and thank you for your valuable comments, we were delighted to learn that you enjoyed your stay with us. Thank you for taking a moment to share your experience. We are pleased to hear you were satisfied with our hotel services. Your feedback is a very essential and helpful tool to measure the level of service we extend to our guests, and your positive comments have been noted and communicated to the team who puts our guest on the top of their priorities. Definitely we are glad to have you with us at Cairo World Trade Center Hotel & Residences Yours sincerely, Ahmed El salawi General Manager
par un voyageur
Incredible hotel
Publié le 20 juin 2024 sur HotelsEverything is perfect, especially the security, the stuff are really helpful, huge apartment with modern Egypt style, it is nice to stay with family and friends
Commentaires de Gestion de l’hôtel
21 juin 2024 par Ahmed Abdelhamid, Gestion de l’hôtel
Dear Mrs. LamIt is our real pleasure and gratitude to receive positive comments from a very important guest like yourself; I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay with us an enjoyable one and we will pass on your positive comments to all members of our team, which we know will act as a great motivator.Thank you once again and I do hope we will have the opportunity to welcome you back at the Residences.Yours sincerely,
par un voyageur
Publié le 31 mai 2024 sur Expedia
I booked a royal city suite. It was very messy not clean at all if there any lower than one star for cleanliness I would definitely rate it lower than one star.
Commentaires de Gestion de l’hôtel
1 juin 2024 par Ahmed Abdelhamid, Gestion de l’hôtel
Dear Mr. Danial, I first would like to thank you for choosing Cairo World Trade Center Residences for your accommodation in Cairo and thank you for your comments on this website. we were very concerned to learn that you were disappointed during your stay with us. First and foremost, please accept my sincere apologies for any inconvenience caused on this occasion. I wanted to personally reply to you and take your feedback to improve the services and products we offer. I have held an immediate investigation with the concerned department to ensure that such that such problems do not recur. We deeply value your feed-back and are committed to providing you with the highest level of service simply because our customers deserve the very best. Yours sincerely,
par un voyageur
Publié le 26 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2024 par Ahmed Abdelhamid, Gestion de l’hôtel
Dear Valued guest,It is our real pleasure and gratitude to receive positive review from a very important guest like yourself; I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay with us an enjoyable one and we will pass on your positive comments to all members of our team, which we know will act as a great motivator.Your satisfaction is one of our strong desired targets and a great element that keep the entire team of Cairo World Trade Center Residences. Thank you once again and I do hope we will have the opportunity to welcome you back to Cairo World Trade Center Residences in the near future.Yours sincerely,
par un voyageur
Publié le 13 mai 2024
Friendly staff
Commentaires de Gestion de l’hôtel
14 mai 2024 par Ahmed Abdelhamid, Gestion de l’hôtel
Dear Valuable Guest, I first would like to thank you for choosing Cairo World Trade Center Residences for your accommodation in Cairo. Feedback from our guests is vitally important in our mission to be the first choice of the world's travelers. It is our goal to provide only the highest level of customer service and accommodations for all of our guests who choose to stay. Your satisfaction is one of our strong desired targets and a great element that keep the entire team of Cairo World Trade Center Residences running forward to achieve/ represent our company promise to our customers' to ensure they feel cared for, respected and valued'. Thank you once again and I do hope we will have the opportunity to welcome you back to Cairo World Trade Center Residences in the near future. Yours sincerely,
par un voyageur
Publié le 27 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 avr. 2024 par Ahmed Abdelhamid, Gestion de l’hôtel
Dear Valued GuestI first would like to thank you for choosing Cairo World Trade Center Residences for your accommodation in Cairo.It would be very much appreciated if we get further details about your stay in order for me to take the appropriate actions.Your satisfaction is one of our strong desired targets and a great element that keep the entire team of Cairo World Trade Center Residences running forward to achieve/ represent our company promise to our customers' to ensure they feel cared for, respected and valued'. Thank you once again and I do hope we will have the opportunity to welcome you back to Cairo World Trade Center Residences in the near future.
