Ratings based on 116 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 8, 2024 on Expedia
Took us to different hotel. Noisy area.
by A traveller
Posted Dec. 31, 2023 on Expedia
Bad quality Hotel. Front desk tried to steal my passport. They did not give my passport back after check in.
by A traveller
Awful experience
Posted Dec. 14, 2023 on Hotels"Deluxe" room stank of smoke, had an ensuite with a partial wall and a toilet over the shower, the sink was leaky and the room was right next to reception. I checked out in the middle of the night because I didn't feel that I was safe from the taxi driver who dropped me off - he had written down my name and hotel and told me he wanted to sleep with me. I checked out within an hour of checking in and the hotel are refusing to refund my stay when I didn't use their facilities. Stay away!
by A traveller
Posted Nov. 20, 2023 on Expedia
Comfortable, friendly staff, well located.
by A traveller
Posted Nov. 10, 2023 on Hotels
Comment from Hotel Management
Nov. 11, 2023 by Marco Halim , Hotel Management
Many thanks for your review that has been highly appreciated.Kindly be informed that your review will help us to improve our performance in the future.Looking for seeing you again.Best regards
by A traveller
quite good bed-and-breakfast hotel
Posted Aug. 14, 2023 on HotelsThe hotel has good location - easy to reach from Go bus station and to the Museum, has good cafes nearby. We had a room for 3 persons. It was large and had a balcony with nice view to the street. The room was not very clean - the floor was dusty, spots on the blankets. There was meal and drinks left by the previous visitors in the fridge. Still the host Marco and managers on the reception were very hospitable and helpful. There were no problem with the water or the light. Wi fi connection was good. There’s very noisy street under the balcony, but after a tour to Pyramids we have no problem with sleep. Breakfast was simple but quite all right for us - yogurt, bread, cheese, eggs, tomatoes and cucumbers. There’s a kitchen in the hotel, if you want to make tea or warm some meal. To sum it up the hotel is quite all right to stay for a day or two.
Comment from Hotel Management
Sep. 29, 2023 by Marco Halim, Hotel Management
Thanks for your nice review that has been highly appreciated. Really we are looking for seeing you again.Best Regards
by A traveller
Posted Jul. 31, 2023 on Expedia
We showed up and they told us they had given our room away
Comment from Hotel Management
Jul. 31, 2023 by Marco Halim , Hotel Management
How come what did you say? We are very astonished with your review. We called you to get your room but you told us that you are very far and you booked another hotel so you don't need the room and you will cancel the reservation. I have mutual chat on what's app that proves we did our best to help you to get your way to the hotel to stay in our hotel but you refused to come.
by A traveller
Posted Jun. 11, 2023 on Expedia
I did not feel safe staying here as a solo female traveler. It is worth more $ to stay at an established international hotel, take my word for it.
Comment from Hotel Management
Jun. 19, 2023 by Marco Halim, Hotel Management
Dear MaryThanks for your review but let me ask you what happened to say that is not safe.Really I am very astonished from your review since you were very happy all the time during your stay and we were always asking you, if you miss anything and your reply was everything is ok.
by A traveller
Rooms of different quality
Posted Apr. 11, 2023 on HotelsOn the whole positive with a caveat.
I had booked what was billed as a "deluxe" single room - in part based on some of the photos. When I got there, the concept of deluxe was somewhat missing .... the room was small, its window opened to a rubbish filled inner courtyard and the shower was integrated into the bathroom/toilet.... that's the negative.
But considering the price, the location and the fact that these sorts of things don't bother me all that much, it was actually good.
On one of the days I was there, I was asked to pack my bags because they needed to do some work on my room and I was promised a nicer room - but because I was out all day, I got put back in the old room and I wasn't impressed. And I mentioned it - so for the last night I got put into a huge, lovely room with way more room and a separate sitting/lounge room.
And then for the last night in Cairo (after going around Egypt for a bit) I came back and, having written to Marco, the owner/manager, I ended up in yet another lovely room with a view over the main street and plenty of room.
Breakfast could be booked in addition and turned up punctually except for one day - but that was once only.
I'm left with the sense that the owner really does care about the satisfaction of the guests, that where possible you get nicer rooms but that things are a little ad hoc. If you are coming here, think about spending the extra money for a "double" room simply for the additional space. Overall I would recommend staying
Comment from Hotel Management
Apr. 12, 2023 by Marco Halim , Hotel Management
Kindly be informed that your review has been highly appreciated since it helps us to improve our performance in the future. Looking for seeing you again please make it home. Thanks very much for your nice review.
by A traveller
Posted Mar. 27, 2023 on Expedia
Comment from Hotel Management
May 4, 2023 by Marco Halim, Hotel Management
Thanks for your review that has been highly appreciated.
