Ratings based on 30 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 6, 2023 on Expedia
Hotel was ok, AC did not work they changed my room quickly. Staff works hard to please customer.
Comment from Hotel Management
Jul. 6, 2023 by M, Hotel Management
Thanks for your feedback and hope to see you soon again in future
by A traveller
Posted Mar. 15, 2023 on Expedia
We totally disappointed about this hotel . How come Expedia suggest or allow this type of hotel .
No internet , They don't have any kitchen , always buy street and serve .Manager is highly greedy person , always push for tour & high price. manager charge for city ride EP. 450 but when we hair taxi they charge EP 200 .
Comment from Hotel Management
Mar. 21, 2023 by m, Hotel Management
thanks for your feedback first about the wifi there was a proplem in thecompany and we fix it and the internet is working good now second i always offer atour for all coustmer of you want i will help you withit if dont no body will force you to do aything and im not a greedy person you are only one he say that i feel bad to hear that from you
by A traveller
Posted Nov. 12, 2022 on Hotels
Comment from Hotel Management
Nov. 14, 2022 by M, Hotel Management
Thanks for your feedback and hope to see you soon again in future
by A traveller
A dump
Posted Oct. 28, 2021 on HotelsThe dump
This place claims it’s 3 star which is why I stayed here. I was shocked. The state of cleanliness was very unhygienic. The beds did not have a sheet but a blanket that was not washed between customers. Luckily I had my own pillow and blanket which I used. The bathroom toilet was probably never washed from the inside. I tried to wash the stuck fecal matter but it wouldn’t wash out. Plugs were held in place with carton tape and the shower had a chain cut out in the ceiling to hold it in place. The water wash spout was leaking water.
The bed was filthy and the bedcover was thin and worn out. What a dump. In addition it was an area that had people and dogs screaming all night.
The only plus to this place was the breakfast and view of the pyramids from the terrace. This place is a 1 star at most. You get what you pay for.
Comment from Hotel Management
Oct. 31, 2021 by M, Hotel Management
Thanks for your feedback and necessary has been take action
by A traveller
Posted Oct. 24, 2021 on Hotels
Comment from Hotel Management
Oct. 25, 2021 by M, Hotel Management
Thanks for your feedback and hope to see you soon again in future
by A traveller
Posted May 21, 2021 on Expedia
The view from terrace
Comment from Hotel Management
May 21, 2021 by M, Hotel Management
Thanks for your feedback and hope to see you soon again in future ☺️
by A traveller
Posted May 18, 2021 on Expedia
I was like the view from the hotel and the breakfast at the terrace it was delicious i recommend it for vacation at pyramids of giza
Comment from Hotel Management
May 18, 2021 by M, Hotel Management
Thanks for your feedback and hope to see you again in future
by A traveller
Posted Dec. 1, 2019 on Expedia
There was so much I loved about this property. The location being so close to the pyramids in Giza was great. The rooms were comfortable and clean. The roof top terrace was great. It gave you an amazing view of the pyramids including the sound and light show at night.
But what made this property truly special were the wonderful managment and staff.
Mahmoud and Ozo were both so very friendly, helpful and happy to assist with any queries. Towards the end of my stay Ozo cooked the most amazing dinner for everyone. Thank you to you both for making my stay so memorable.
Also a huge thank you to Ahmad and Alam for making me feel so very welcome. Thank you Alam for making me constant cups of tea and for the laughs. Thanks to Ahmad for inviting me to your home, intoducing me to your beautiful family and giving me the experience of sharing an Egyptian meal. Thanks also to Whiskey for the laughs! (Ahmad has never run so fast in his life, lol).
Last but certainly not least a huge thank you to Eslam and Alaa.
I can not express in words how grateful I am for everyting you both did for me.
Eslam was so helpful and friendly. I had a great time in Alexandria. An experience I will never forget.
Alaa, my driver was very special. The best driver in Cairo!
We always had an amazing time together. I had so much fun and laughter. Shokran! Loved the music.
Thanks to everyone for making my stay so enjoyable and memorable.
My home away from home.
Love you all...until next time 😊
Shokran.
Comment from Hotel Management
Dec. 1, 2019 by Mahmoud, Hotel Management
Thanks too much for your feedback dear and we will wait you for next time
by A traveller
Posted Nov. 18, 2019 on Hotels
This hotel is in walking distance from the Great Pyramids of Giza, it also served a very delicious athentic Breakfast. Unfortunately we where swindled by accepting a tour through the hotel. At one point during the "tour" the driver had us sit in his car while he played video games. The guide at the pyramids stopped us before finishing and asked us for a tip and when we gave him a tip he said it wasn't sufficient and then asked for more. The guide worked with the hotel tour. I had ordered an Uber to pick me up and the the guy at the front desk forced the Uber driver to leave. I was charged for the Uber and then taken by the front desk to the pyramids and charged.
Comment from Hotel Management
Dec. 1, 2019 by Mahmoud, Hotel Management
Thanks for your time to write your feedback and necessary had taken action
by A traveller
Posted Nov. 16, 2019 on Expedia
Location was scary very dirty place unpleasant environment Not recommended for anyone
Comment from Hotel Management
Nov. 16, 2019 by m, Hotel Management
we have to respect all comment even that your unfair review because most of our visitor they see we have wonderful view of the pyramids of giza
